Trevor Rajkumar
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Watson's Personal Care Pte. Ltd
01.2021 - 06.2021
- Helped large volume of customers online with a focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Retail Assistant
Levi Strauss & Co.
09.2017 - 09.2018
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Polytechnic Diploma - Diploma in Business Management
Nanyang Polytechnic
Singapore09.2021
Singapore-Cambridge O'Levels -
Saint Patrick's Secondary School
Singapore12.2017
Skills
- Customer Relationship Management (CRM)
- Leadership
- English Fluency
- Funny
- Multicultural competence
- Ethical decision-making
- Adaptability
- Self-reflection and awareness
- Public speaking
- Attention to detail
- Written communication
- Open-mindedness
Accomplishments
- Succeeded in running a platoon of soldiers (64pax) during my leadership course in the Singapore Army
- Made it to secondary school nationals in squash
- Made it to my polytechnic's debate team
- Achieved gold medal by captaining my team in my secondary school's football tournament
Certification
- Organisational Relationship Building , Specialist and Warrant Officer Institute (SWI)
- Personal Effectiveness , Specialist and Warrant Officer Institute (SWI)
- Vision Leadership , Specialist and Warrant Officer Institute (SWI)
Timeline
Customer Service Associate
Watson's Personal Care Pte. Ltd
01.2021 - 06.2021
Retail Assistant
Levi Strauss & Co.
09.2017 - 09.2018
Polytechnic Diploma - Diploma in Business Management
Nanyang Polytechnic
Singapore-Cambridge O'Levels -
Saint Patrick's Secondary School
Similar Profiles
Tony KohTony Koh
Marketing Executive at Watson's Personal Care Pte. LtdMarketing Executive at Watson's Personal Care Pte. Ltd
SITI NOOR CAHAYA BINTI MOMENSITI NOOR CAHAYA BINTI MOMEN
Assistant Store Manager at Watson's Personal Care Store Pte LtdAssistant Store Manager at Watson's Personal Care Store Pte Ltd
Farah Ilyana Mohd TaibFarah Ilyana Mohd Taib
Customer Assistant at Watson's Personal Care Stores Sdn BhdCustomer Assistant at Watson's Personal Care Stores Sdn Bhd