Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Trevor Rajkumar

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Watson's Personal Care Pte. Ltd
01.2021 - 06.2021
    • Helped large volume of customers online with a focus on customer satisfaction.
    • Responded to customer calls and emails to answer questions about products and services.
    • Provided product and service recommendations to guide customers on products to meet varying needs.
    • Offered advice and assistance to customers, paying attention to special needs or wants.

Retail Assistant

Levi Strauss & Co.
09.2017 - 09.2018
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Education

Polytechnic Diploma - Diploma in Business Management

Nanyang Polytechnic
Singapore
09.2021

Singapore-Cambridge O'Levels -

Saint Patrick's Secondary School
Singapore
12.2017

Skills

  • Customer Relationship Management (CRM)
  • Leadership
  • English Fluency
  • Funny
  • Multicultural competence
  • Ethical decision-making
  • Adaptability
  • Self-reflection and awareness
  • Public speaking
  • Attention to detail
  • Written communication
  • Open-mindedness

Accomplishments

  • Succeeded in running a platoon of soldiers (64pax) during my leadership course in the Singapore Army
  • Made it to secondary school nationals in squash
  • Made it to my polytechnic's debate team
  • Achieved gold medal by captaining my team in my secondary school's football tournament

Certification

  • Organisational Relationship Building , Specialist and Warrant Officer Institute (SWI)
  • Personal Effectiveness , Specialist and Warrant Officer Institute (SWI)
  • Vision Leadership , Specialist and Warrant Officer Institute (SWI)

Timeline

Customer Service Associate

Watson's Personal Care Pte. Ltd
01.2021 - 06.2021

Retail Assistant

Levi Strauss & Co.
09.2017 - 09.2018

Polytechnic Diploma - Diploma in Business Management

Nanyang Polytechnic

Singapore-Cambridge O'Levels -

Saint Patrick's Secondary School

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Trevor Rajkumar