Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
I enjoy going to the gym, running and swimming during my free time.
Additional Information
Languages
Timeline
Generic

Travis Yeong

Summary

I have proven to excel in high-pressure environments, I leveraged my customer service excellence and cash management skills at Kinokuniya Bookstore to enhance customer satisfaction and maintain accurate financial transactions. I demonstrated patience, elegance, empathy, and a knack for problem resolution when I am working at any events for Luxe Catering. I consistently contributed to a positive and productive team dynamic, ensuring operational efficiency and customer loyalty when I was working at NTUC finest.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Luxe Catering

Recommended By A Friend
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Provided excellent customer service
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across weekend, and holiday shifts.
  • Enhanced guest experiences by providing personalized and attentive services as per their preferences.
  • Provided exceptional childcare support by supervising daily activities and maintaining a nurturing environment for children in residence.

NTUC Finest Part Time Packer

Talentvis
02.2023 - 03.2023
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within deadlines and in a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while focusing on quality control measures.
  • Contributed to customer satisfaction by assisting them with their items

Kinokuniya Part Time Cahsier

Kinokuniya Bookstore
11.2022 - 02.2023
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, and refunds, and resolved transaction issues.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.

Education

Business

Ngee Ann Polytechnic
King Albert Park
04-2027

N Level - NIL

Montfort Secondary School
Hougang
12-2022

PSLE - NIL

Hong Wen Primary
Macnair Road
12-2018

Skills

  • Customer service
  • Product packaging
  • Flexible and adaptable
  • Customer Assistance
  • Patience and empathy
  • Customer service excellence
  • Cash management
  • Active listening
  • Problem resolution
  • Complaint resolution
  • Teamwork and collaboration
  • Friendly, positive attitude

Accomplishments

    I was the captain of my school's B Division football team in 2021-2022. I led my team all the way to the finals and gotten second place overall in the north east region

Certification

Education Merit Award - 2020

Student Of The Month Award - 2020

Edusave Scholarship Award - 2020

Edusave Certificate Of Academic Achievement - 2021

CCC - CDC Education Merit Award - 2021

Edusave Award For Achievement, Good Leadership And Service (Eagles) - 2022

Edusave Scholarship Award - 2022

I enjoy going to the gym, running and swimming during my free time.

I enjoy doing sports such as running, swimming, playing football, and going to the gym during my free time to help me unwind and release stress

Additional Information

Active SG Football Club - In 2025, I got the chance to volunteer back at my boyhood football club every weekend from January to February. I facilitated setting up the drills and coaching the Preschool kids, Under-8s, Under-10s, Under-12s, and the Youth Team.

MINDS serving Persons With Intellectual Disabilities - In 2022, I got the opportunity to volunteer at the MINDS facility for two days. I helped facilitate playtime and taught the children with intellectual disabilities basic handicrafts.

Book Donation Drive - In 2021, I got the opportunity to volunteer at a book donation drive in Tampines. It was a 3-day long event where I had to sort and pack books for the needy children in other countries.

Languages

English
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)

Timeline

Luxe Catering

Recommended By A Friend
09.2024 - Current

NTUC Finest Part Time Packer

Talentvis
02.2023 - 03.2023

Kinokuniya Part Time Cahsier

Kinokuniya Bookstore
11.2022 - 02.2023

Business

Ngee Ann Polytechnic

N Level - NIL

Montfort Secondary School

PSLE - NIL

Hong Wen Primary

Similar Profiles

CREATE PROFILE
Travis Yeong