Jennifer Tran Thi Nga
Singapore,Singapore
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
M&E Supervisor
LC & T Builder (1971) Pte ltd
2022.05 - Current
- Coordinated subcontractor activities for smoother operations on-site.
- Managed supplier relationships to ensure timely delivery of materials.
- Liaised effectively with clients to address their concerns promptly and professionally.
- Carried out day-to-day duties accurately and efficiently.
- Conducted site inspections routinely to ensure compliance with design specifications.
RESTAURANT SUPERVISOR
Blue Kouzina
2022.01 - 2022.05
- Organised special events and private functions, showcasing the establishment's versatility and adaptability.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
- Trained new staff members, leading to improved service standards.
- Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
BANQUET SUPERVISOR
Capella Singapore
2016.08 - 2020.07
- Handled complaints professionally, maintaining a positive image of the establishment.
- Managed all aspects of event setup and breakdown, leading to timely and successful banquets.
- Trained new employees on job duties and company policies leading towards effective team performances.
- Created work schedules for banquet staff according to event requirements thereby managing manpower efficiently.
- Provided exceptional customer service, resulting in high levels of customer satisfaction.
Education
Diploma of Higher Education - Electrical Electronic Engineering
Singapore Polytechnic
Singapore 2013.04 - 2016.04
Skills
- AutoCAD
- MS office
- Management skill
Languages
Vietnamese
Fluent
English
Fluent
Timeline
M&E Supervisor
LC & T Builder (1971) Pte ltd
2022.05 - Current
RESTAURANT SUPERVISOR
Blue Kouzina
2022.01 - 2022.05
BANQUET SUPERVISOR
Capella Singapore
2016.08 - 2020.07
Diploma of Higher Education - Electrical Electronic Engineering
Singapore Polytechnic
2013.04 - 2016.04