Summary
Work History
Education
Skills
Timeline
Generic

Tran Thi Kim Tiền

Summary

Year 2025 : Jan to present

Dedicated Housekeeping Room Attendant with a proven track record at Avon, enhancing guest satisfaction through meticulous cleaning and attention to detail. Skilled in maintaining high hospitality standards and proficient in cleaning techniques, ensure a safe and welcoming environment while delivering exceptional customer service. Committed to excellence in restroom servicing and maintenance coordination.

Year 2030 to 2024

MacDonald Crew

ProMotion to Crew Leader year 2022

Achievements :

Hospitality Award 2023

Excellent Service Award 2023 : Gold Standard recognition for contribution and commitment to excellent service

Certificate of Appreciation 2024

For dedication and contributions to Restaurant Team

Diploma MacDonald Singapore 2024 :

For successfully completing the Leader Workshop.

and achieving at least one “crew of the month” titles every year .

Reference:

Regional District Manager Derrick Wong ,

MacDonald Hougang Ave 8

Work History

Housekeeping Room Attendant

Avon
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.

Education

Higher School Education Certificate - Higher School Education

Phước Buu High School
VungTau, Vietnam
05.1997

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Customer service-focused
  • Mopping floors
  • Maintenance coordination
  • Cleaning techniques
  • Bathroom maintenance
  • Maintenance reporting
  • Hospitality standards knowledge
  • Housekeeping
  • Restroom servicing
  • Restroom detailing

Timeline

Housekeeping Room Attendant

Avon

Higher School Education Certificate - Higher School Education

Phước Buu High School
Tran Thi Kim Tiền