Proven Sales and Marketing Manager with expertise in sales analytics and staff development. Successfully led teams to maintain market leadership in ophthalmology, leveraging strong communication and sales tracking skills to achieve significant growth.
Dynamic Sales and Marketing Manager recognized for driving sustainable sales growth and achieving Best Country of the Year. Skilled in team leadership, strategic planning, and relationship building to enhance market performance.
Detail-oriented professional with a strong track record in sales planning and team leadership. Committed to developing high-performing teams and implementing strategies that drive measurable sales growth in the medical sector.
Overview
9
9
years of professional experience
Work History
Sale and Marketing Manager
Santen Pharmaceutical Company
Vietnam
03.2023 - 01.2026
Managing Marketing and sustainable Sale growth and achievement. Best Country of the Year in Santen Asia 2023-2024
Maintain strong sale performance in Dry Eye - Infection and Glaucoma as Market Leader in Vietnam
Leadership: Effectively guiding and motivating a sales team to achieve targets
Sales Planning: Creating and implementing sales strategies that aligned with company goals
Training and Coaching: Developing and coaching sales team members to improve performance
Sales Analytics: Understanding key performance indicators (KPIs) to inform decision-making
Communication Skills: Clear and effective communication with Team members and Clients
Medical Affairs Manager
Santen Pharmaceutical Company
Vietnam
02.2022 - 04.2023
Developed and executed strategic medical education initiatives to enhance product understanding among healthcare professionals.
Collaborated with cross-functional teams to align medical strategies with commercial objectives and regulatory requirements.
Conducted comprehensive literature reviews to support clinical data dissemination and evidence-based decision-making.
Managed relationships with key opinion leaders to facilitate feedback on product development and clinical trials.
Medical Lead
Novartis Pharmaceuticals
Vietnam
06.2021 - 02.2022
Medical strategic Plans
· Achieved optimal alignment of Medical Affairs plan execution with the Franchise, and Brand strategies of RetinaMAX and glaucoma, two major therapeutic areas in ophthalmology franchise.
· Identified the strategic barriers in patient journey, positioning, population healthcare systems leads to early access and optimized adoption
Integrated evidence co-development
Highlight the clinical unmet needs of the retina patient journey to help build the concrete Patient Assistant Program to be approved by MOH, leading to expand the access to twice as many patients twice as fast(2x2x).
Identify and propose RWEs to close the data gap in terms of awareness and adherence along retina patient journey, utilizing the PAP as one of the 1stRWE in retina market in Vietnam.
Co-created to develop the materials and projects to drive the brand communication together with marketing and sales, including sharpening the brand-related message-recall via speaker engagement and content strategy for the RetiNOVA (the virtual expert discussion forum initiated by Novartis within retina community) and other scientific forums nationwide, and sending the top 30 MEs to attend EURETINA 2021, the world-class congress in retina as part of advocacy development plan.
Organized the inhouse capability enhancement for field-force via the disease and product training, roleplay and knowledge examination every quarter.
Created the network between Eye-center in National and Asia Cluster, Global Team through invite HCPs to International E-Congress: Glaucoma World Congress, EURETINA
Medical Scientific Liaison
Novartis Pharmaceuticals
Vietnam
07.2017 - 05.2021
Facilitated communication between cross-functional teams to enhance project alignment and execution.
Developed and implemented training programs for new staff, ensuring efficient onboarding processes.
Analyzed stakeholder feedback to identify areas for process improvement and operational efficiency.
Coordinated project timelines and deliverables, ensuring adherence to strategic objectives and deadlines.
Coordinated training sessions for new staff, enhancing team knowledge of compliance protocols and industry standards.
Monitored project progress, identifying risks and proposing solutions to mitigate potential delays.
Education
Swiss School of Business And Management
Swiss
01-2026
Master of Science - • Master Degree in Public Health • Major: Research
University of Claude Bernard Lyon I, France
France
2016
Master of Science - • Master Degree in Pharmacy
University of Angers, France
France
2014
Bachelor of Science - • Bachelor Degree in Pharmacy
University of Medicine And Pharmacy, HCM City, Vietnam
Ho Chi Minh
2011
Skills
Team leadership
Social media management
Business growth and retention
Sales tracking
Rapport and relationship building
Sales presentations
Strategic planning
Competitor analysis
Staff development
CRM management
Languages
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Timeline
Sale and Marketing Manager
Santen Pharmaceutical Company
03.2023 - 01.2026
Medical Affairs Manager
Santen Pharmaceutical Company
02.2022 - 04.2023
Medical Lead
Novartis Pharmaceuticals
06.2021 - 02.2022
Medical Scientific Liaison
Novartis Pharmaceuticals
07.2017 - 05.2021
Swiss School of Business And Management
Master of Science - • Master Degree in Public Health • Major: Research
University of Claude Bernard Lyon I, France
Master of Science - • Master Degree in Pharmacy
University of Angers, France
Bachelor of Science - • Bachelor Degree in Pharmacy
University of Medicine And Pharmacy, HCM City, Vietnam