Tran Thi Thuy Vu
Singapore
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
28
28
years of professional experience
Work History
Supervisor
Earth & Ocean Pte Ltd
12.2023 - Current
- In charge of the grocery shop
- Manage day to day running shop
- Manage all aspects of stock preparation, ensuring that the shop is efficiently stocked
- Monthly sales report
- Opening and closing of shop
Shop Manager
DD Pte Ltd
08.2023 - 12.2023
- Manage the day to day running of shop
- Manage all aspects of stock preparation, ensuring that the shop is efficiently stocked
- Be ultimately responsible for cash handling, banking and associated admin
- Plan staff hours and schedule of off days, annual leave and replacement off
- Key holder of shop
- In charge of banking in daily sales
Member Service Executive
American Club
04.2023 - 06.2023
- In-charge in the essential department
- Serve the members
- Dealing with purchase department for stock ordering
Supervisor
Sephora Singapore Pte Ltd
10.2022 - 03.2023
- Company Overview: the " company"
- Store performance and monitoring
- Self/team management: People develop and training
- Store management: Merchandising and operations
- Customer service, handle cash flow, bank-in, stocks audit
- Plan the Roster
- Any other duties that may be assigned from time to time
- The " company"
Retail supervisor
Shopping Bag (S) Pte Ltd
06.2021 - 10.2022
- Monitoring on shop floor
- Leading the team to achieve the sales target
- Ordering and receiving stock
- Responsibility for the monthly ageing report
- Assist the store manager in admin work and paper work in the back-end system
- Training the new trainee
- Provide customer service
- Supervise and manage cashier
- Do weekly roster
- Open and close store
- Weekly Expiry check
- Monthly Stock take
Senior Supervisor
Jay Gee Enterprise Pte Ldt
06.2019 - 05.2021
- In charge one of the store of Denizen's Brand
- Take full responsibility to achieve the store sale's target
- Attend to serve the customers and manage the shop floor
- Daily Report sale and Month End report sale
- Respond the Company Email
- Stocktake
Deli Department Manager
Cold Storage LTD
10.2018 - 06.2019
- Company Overview: under Dairy Farm international Company
- Responsible for the strict compliance to all established operations and personnel policies procedures by all team member of the department concerned
- Ensure every team member of the department plays a committed role in our company's vision to establish our position as the Fresh food people
- To achieve the Department sales budget and manage shrinkage
- Plan for ordering
- Attain the highest level of customers service, housekeeping standard
- Perform the compulsory morning and afternoon walk through the Department to ensure the stocks availability
- Proper planning on weekly roster
- Under Dairy Farm international Company
Ground Staff Of Airlines
Sats Aerolog Express LTD
12.2017 - 09.2018
- Check in the passenger using Airline System
- Handle the Passenger at The Gate to aircraft with high volume of high safety
Customers Supervisor
Watson's personal care
03.2014 - 10.2017
- Achieve store sales target on monthly and yearly basic
- Assistant Store incharge in maintaining all the Company policies and standards in relations to running of the store
- Supervise non management staffs
- Sale promotion
- Handle the cash float once open store and closed the store
- Ordering
- Stocktake
- Administration
- Perform any other duties as assigned by Management
Supervisor
Lac Viet Company Ltd
05.2005 - 03.2007
- To promote and achieve sales targets are established and competition
- Planning and implementation of the sales & marketing strategy and operations support
- Provide sincere, friendly and energetic customer service template for outstanding service standards
- Use of effective sales techniques to build more revenue and increase productivity
- Assess the potential of sales and marketing and developing sales activities for the region
- Exceeding customer expectations in customer service and hospitality
- Achieve comprehensive product knowledge
- Comfortable working in a fast paced environment
Insurance Agents
Manulife Insurance Company Ltd
11.2003 - 12.2004
- The objective to meet budget insurance sales according to plan and yearly forecasts
- Expanding the customer base and establish new customers
- There are more active role in the external insurance sales functions and a better understanding of customer requirements
- Maintain and continue to be the focal point for contacts and manage customer for delivery
- Experience in the insurance business with expertise in achieving sales targets, planning and annual forecast, identify customers and make a successful transaction
- A positive approach and fun to handle day-to-day basis from customer request
- Support to investigate and provide advice on new / existing customers of all communication channels
- Coordinate the financial planning and all transactions
- Maintain good communication, understanding between customers and the company by establishing and sharing of information and timely updates on the way
- Expansion of knowledge about financial products old and new company
- Set personal goals to achieve sales targets and budgets
Sales & Marketing
Tokai_sans LTD
04.1997 - 05.2003
- Received purchase orders from major clients, the language and provide value-added service
- Customer services like order processing, order confirmation, delivery commitment and questions about product
- Receiving complaints from clients, participate in quality reporting and refuse collaboration with the respective department
- Increase sales to existing customers in order to meet sales goals
- Visitation of new customers, introduce the company via email and over the phone, better understanding of customer requirements
- Experience in Sales and Marketing with a specialization in sales planning, cost, price and forecast annual revenue
- Handle base day-to-day requirements on product status and delivery updates as critical points of customer contact
Education
Diploma of Gifted High School -
Le Quy Don
Certificate of ESP Certificate - Advanced Level
Ministry of Education and Training
Certificate of professional training program for insurance agents -
Manulife (Vietnam) Limited
Certificate of professional training courses in Engineering and Computer Software Skills - MS Office XP
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Operations Management
- Inventory Oversight
- Waste Reduction
- Multitasking
- Problem-Solving
- Teamwork and Collaboration
- Industrial hygiene
- Decision-Making
- Attention to Detail
- Back end system
- VM
- Ordering
- Customers service
- Staff Discipline
- Staff Development
- Inventory Control
Singapore PR
S7588549J
Personal Information
- Date of Birth: 05/05/75
- Nationality: Vietnam
Languages
English
Vietnamese
Expected Salary
S$ 3,500
Timeline
Supervisor
Earth & Ocean Pte Ltd
12.2023 - Current
Shop Manager
DD Pte Ltd
08.2023 - 12.2023
Member Service Executive
American Club
04.2023 - 06.2023
Supervisor
Sephora Singapore Pte Ltd
10.2022 - 03.2023
Retail supervisor
Shopping Bag (S) Pte Ltd
06.2021 - 10.2022
Senior Supervisor
Jay Gee Enterprise Pte Ldt
06.2019 - 05.2021
Deli Department Manager
Cold Storage LTD
10.2018 - 06.2019
Ground Staff Of Airlines
Sats Aerolog Express LTD
12.2017 - 09.2018
Customers Supervisor
Watson's personal care
03.2014 - 10.2017
Supervisor
Lac Viet Company Ltd
05.2005 - 03.2007
Insurance Agents
Manulife Insurance Company Ltd
11.2003 - 12.2004
Sales & Marketing
Tokai_sans LTD
04.1997 - 05.2003
Certificate of ESP Certificate - Advanced Level
Ministry of Education and Training
Certificate of professional training program for insurance agents -
Manulife (Vietnam) Limited
Certificate of professional training courses in Engineering and Computer Software Skills - MS Office XP
Diploma of Gifted High School -
Le Quy Don
Similar Profiles
AKANSHA TIWARIAKANSHA TIWARI
Business Development Manager at Planet Earth Pte Ltd (AN ART & DÉCOR GALLERY)Business Development Manager at Planet Earth Pte Ltd (AN ART & DÉCOR GALLERY)
SYANIEZ BTE HALIM SYANIEZ BTE HALIM null
Administrative Assistant at OCEAN IFM PTE LTDAdministrative Assistant at OCEAN IFM PTE LTD
PRATEEK SINGHPRATEEK SINGH
VESSEL OPERATIONS at CARGILL OCEAN TRANSPORTATION (SINGAPORE) PTE LTDVESSEL OPERATIONS at CARGILL OCEAN TRANSPORTATION (SINGAPORE) PTE LTD