TONY DO
Ang Mo Kio
Summary
Client-focused B2B Account Executive with several years of experience in enterprise sales, account retention and cross-functional collaboration. Proven track record in managing a sales pipeline via Salesforce CRM, delivering monthly/quarterly business reviews, and driving value delivery for key accounts. Experienced in consultative selling, working with senior stakeholders to understand mission-critical priorities and translate them into tailored solutions that improve business outcomes. Adept at account planning, opportunity qualification, and executing growth strategies through cross-sell and upsell initiatives.
Overview
5
5
years of professional experience
Work History
Senior Sales Executive
AVERY DENNISON
01.2023 - Current
- Built and managed a portfolio of B2B key accounts, focusing on client retention and growth through a consultative sales approach and solution-based recommendations.
- Managed 5 key accounts and other small-medium accounts with annual revenue of more than 4 mil USD.
- Delivered monthly and quarterly business reviews (MBR/QBR) with senior stakeholders, ensuring clients maximized the value of Avery Dennison’s solutions and resolve issues on hand.
- Utilized Salesforce CRM to manage the full sales pipeline – from opportunity identification and qualification to closing – providing accurate monthly/quarterly sales forecasts to management.
- Collaborated with cross-functional teams (operations, product, customer service, supply chain) to resolve complex customer challenges and ensure high-quality service delivery in a matrix environment.
- Worked with BD and Product team to create 2 new opportunities that generate 100K USD annually.
- Worked closely with senior decision-makers (Owner/GM) on solution design, pricing and contract discussions.
- Cultivated relationships with key clients, enhancing customer satisfaction and retention rates.
- Analyzed market trends and competitor activities to identify new business opportunities.
Commercial Associate
ECP Program
01.2021 - 01.2023
- Rotational role across commercial functions, including customer service and experience, supply chain, operation and finance to building a holistic view of the end-to-end sales cycle.
- Conducted market research and supported the development of expanding business to cross-border clients in Cambodia, working closely with internal teams and external suppliers to ensure materials are delivered to clients.
- Built a Customer Service SOP to standardize processes, improve service quality and support scalable account management.
Education
BBA - Business Administration, Event Management
STAMFORD INTERNATIONAL UNIVERSITY
Thailand01.2021
Skills
- Consultative & Solution Selling
- Territory Management & Sales Process Execution
- Salesforce CRM – Pipeline & Forecast Management
- Monthly/Quarterly Business Reviews (MBR/QBR) & Key Account Training
- Data Analysis & Sales Reporting
- Project & Stakeholder Management
- Effective Executive Communication & Stakeholder Influence
- Cross-functional Collaboration in Matrix Environments
- Problem Solving & Adaptability
- Time Management & Prioritization
- Client relationship management
- Sales development
LANGUAGES
Vietnamese: Fluent
English: Fluent
Chinese: Intermediate
Hobbies
- Team Sports: Basketball, Pickleball
- Movies
- Board Games
Timeline
Senior Sales Executive
AVERY DENNISON
01.2023 - Current
Commercial Associate
ECP Program
01.2021 - 01.2023
BBA - Business Administration, Event Management
STAMFORD INTERNATIONAL UNIVERSITY