Tong Chun Wee Chris

Helping Out with Family Business .

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations .
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Analyzed and reported on key performance metrics to senior management.
• Increased profit by streamlining operations.
• Reported issues to higher management with great detail.
• Reduced operational risks while organizing data to forecast performance trends.
• Started out as a crew -> chef -> asst store manager -> store manager -> asst ops manager -> operations Manager
• Overlooking operations of 7 outlets .

• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Completed routine store inventories.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Started as a Sales Assistant and progresses to a Retail Store Manager

Joining the company on 14th of January 2010

Promoted to Executive Consultant on 30th January 2010

Promoted to Corporate Trainer on 13th February 2010

• Conducted evaluations and observed employee performance to identify areas of needed improvement.
• Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
• Enhanced corporate culture by conducting team-building activities and workshops.
• Developed training programs to meet company objectives.
• Supported company growth by designing targeted training programs for new hires.
• Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
• Collaborated with management to identify company training needs and scheduling.
• Maintained records on attendance and participation.
• Provided coaching and mentoring to employees.

• OWN FAMILY BUSINESS ( SELF EMPLOYED )

• PROMOTING HEALTH PRODUCT , MLM ( MULTI LEVEL MARKETING ) , SALES ( SELF-EMPLOYED )