Summary
Overview
Work History
Education
Skills
Timeline
TOM LEONARD CRUZ LIM

TOM LEONARD CRUZ LIM

Summary

Versatile and adaptable professional with diverse experience in engineering, manufacturing, logistics, safety, and customer service. Currently pursuing a Higher Nitec in Mechanical Engineering at ITE College Central, with hands-on industry exposure through an internship at SP Services (Water Meters Department). Experienced in meter interface units (MIUs), electrical meter tracking, device fabrication, troubleshooting, and data management using Excel.

Previously served as a firefighter in the Singapore Civil Defense Force (SCDF), where I developed crisis management, teamwork, and emergency response skills under high-pressure situations. Worked in aviation logistics as a ramp operator and luggage handler, ensuring the smooth and efficient handling of cargo and baggage operations. Gained precision manufacturing experience at Rolls Royce, assembling and inspecting aerospace-grade fan blades to meet stringent quality standards.

Additionally, developed strong customer service and operational management skills as a cashier at Wendy’s, a receptionist at Urban Fitness Private Limited, and a lifeguard & slide operator at Wild Wild Wet. These roles enhanced my communication, problem-solving, and safety awareness skills.

A dedicated and proactive learner, eager to apply my technical knowledge and hands-on experience in a mechanical engineering or industrial operations role, with the goal of furthering my education in a Diploma in Mechanical Engineering.

Overview

11
11
years of professional experience

Work History

Intern

SP Services
09.2024 - 02.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Lifeguard/Slide Operator

Wild Wild Wet
03.2024 - 06.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Prevented accidents through regular equipment inspections and maintenance.

Representative/Receptionist

Urban Fitness Pte Ltd
12.2021 - 01.2024
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Lifeguard/Slide Operator

Wild Wild Wet
11.2020 - 12.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Prevented accidents through regular equipment inspections and maintenance.

Aircraft Technician

Rolls Royce
09.2019 - 09.2020
  • Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
  • Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
  • Recorded and documented all maintenance activities in accordance with company policies and procedures.

Ramp Operator

Singapura Logistics Support Pte Ltd
01.2018 - 08.2019
  • Collaborated with ground service teams to coordinate loading and unloading of luggage from aircraft and minimize delays for on-time departures.
  • Operated machinery


Firefighter

SCDF
01.2016 - 11.2017
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Trained new firefighters to comply with safety protocols and equipment usage.

Cashier

Wendy's
11.2013 - 04.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Mechanical Engineering

Institute of Technical Education, Singapore
05-2025

Mechanical Technology

Institute of Technical Education, Singapore
02-2016


  • Director's List, [Semester 2, 2014]

General Studies

Montfort Secondary School, Singapore
12-2013

General Studies

Compassvale Primary School, Singapore
12-2009

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Computer skills
  • Team collaboration
  • Multitasking and organization
  • Attention to detail

Timeline

Intern - SP Services
09.2024 - 02.2025
Lifeguard/Slide Operator - Wild Wild Wet
03.2024 - 06.2024
Representative/Receptionist - Urban Fitness Pte Ltd
12.2021 - 01.2024
Lifeguard/Slide Operator - Wild Wild Wet
11.2020 - 12.2021
Aircraft Technician - Rolls Royce
09.2019 - 09.2020
Ramp Operator - Singapura Logistics Support Pte Ltd
01.2018 - 08.2019
Firefighter - SCDF
01.2016 - 11.2017
Cashier - Wendy's
11.2013 - 04.2014
Institute of Technical Education - , Mechanical Engineering
Institute of Technical Education - , Mechanical Technology
Montfort Secondary School - , General Studies
Compassvale Primary School - , General Studies
TOM LEONARD CRUZ LIM