Tomas Stoila
Summary
I am a dynamic and results-oriented Hospitality Professional with a proven track record in managing food and beverage operations at prestigious hotels and resorts. My expertise lies in exceeding revenue targets while ensuring exceptional guest experiences and employee satisfaction. Currently, I am leading the Food and Beverage operations at Four Seasons Hotel, Singapore, overseeing multiple facets of the F&B department and collaborating with stakeholders to enhance the overall guest experience. I am an energetic and outcome-driven Hospitality Professional, providing targeted leadership to boost sales and profitability in fiercely competitive markets. My consistent achievement of performance objectives is driven by a blend of enthusiasm, determination, and proactive initiative, seamlessly aligning with my extensive knowledge and expertise in the field with: - Demonstrated success in managing multimillion-dollar F&B operations, maintaining high standards of service and product quality. - Proficient in team management, labour control, budgeting, and fostering strong relationships with suppliers and industry associates. - Specialties: People Management, Team Leadership, Problem Solving, Sales Increment, Kitchen Operations, Customer Service, Dispute Resolution, Marketing Programs, Operational Efficiencies, Business Plans.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food and Beverage Director
Four Seasons Hotel and Resorts
09.2022 - Current
- In my role as a Food and Beverage Director, I excel in leading comprehensive operations, encompassing kitchens, restaurants, bars & lounges, banqueting, room service, and private bars
- I implement robust strategies aimed at elevating food quality and service to levels that consistently exceed guest expectations
- Additionally, I have proven track record of effectively managing and nurturing proficient team, while diligently controlling labor and operating expenses
- My expertise extends to fostering strong relationships with key suppliers and industry associates
- Moreover, I actively collaborate with General Manager and Planning Committee, contributing valuable insights for new projects and renovations
- My involvement in capital expenditure (CAPEX), renovations, and fresh ventures further underscores my commitment to innovation and continual improvement in hospitality realm.
Food and Beverage Director
Marriott International
03.2021 - 08.2022
- Preopening of Matild Palace
- Introducing biggest food and beverage operation of Marriott Hotels in Budapest and one of the biggest in Europe
- Establishing Wolfgang Puck Group in Budapest with opening of Spago Budapest, first European venture for celebrity chef Wolfgang Puck
- Overlooking Duchess Rooftop Bar, Matild Café ( original well-known meeting place of Hungarian upper class in 1900’s - opening late 2021) , In Room Dining ( 130 Keys ) and Banquet Operation
- Multi units operations of Spago by Wolfgang Puck Budapest, The Duchess - World Class Rooftop and Cocktail Bar, Matild Cafe and Cabaret
- Budgeting and forecasting of the outlets, revenues and expenses
- Creation and implementation of F&B marketing strategies and promotions
- Capital expenditure budgeting to ensure operational efficiency and retain competitive edge through innovation
- Hospitality Management, Fine Dining Expertise, Catering, Menu Development, Banquets, MICROS Expert, Revenue Analysis, Customer Satisfaction, Food Safety, P&L Expert, Marketing advisor.
Executive General Manager of CUT and Spago by Wolfgang Puck
Marina Bay Sands Singapore
06.2019 - 03.2021
- Associate Director of Food & Beverage at Marina Bay Sands Integrated Resorts, Wolfgang Puck Fine Dinning Group
- Leading and managing the biggest Wolfgang Puck (WP) operation outside America and the biggest celebrity chef restaurant in Singapore
- In Charge of over 40 million USD operation with over 250 staff members and more than 20 Managers
- CUT and Spago are the biggest celebrity chef restaurants operation in Singapore and in Asia
- CUT Singapore Michelin Star Celebrity Chef restaurant is flagship steakhouse and lounge not just in Wolfgang Puck Group but at Marina Bay Sands and Asia
- Opened in 2010, Yearly Growth in covers and revenue and the Only Michelin Star restaurant in Property (4 years running).
General Manager Spago by Wolfgang Puck
Marina Bay Sands Singapore
08.2016 - 05.2019
- Leading and managing the biggest Wolfgang Puck (WP) operation outside America and the biggest celebrity chef restaurant in Singapore
- Spago Singapore is a multi-million dollar and multi-units operation: Spago Dining Room is an 80-seat fine dining restaurant (Open for lunch and dinner)
- Spago Bar and Lounge is a breath-taking 200-seater outdoor lounge which offers all day dining (Open for breakfast, lunch and dinner)
- Spago Pool covers Food and Beverage for the most iconic swimming pool in the world (Open for breakfast, lunch and dinner)
- Professional Achievement: 40K covers a month
- 500K covers a year
- Management of 120 FOH and 55 BOH employees
- Management of 14 Managers and 2 AGMs
- Increase in revenue and number of covers YTD
- Forbes 4
- Review at 91.5%
- Spago Singapore is widely recognized by local and international media
- Hosting international celebrities
- Hosting of private exclusive dinners for 10 to events for up to 400 - Tom Ford, Gucci, Facebook, Amazon, etc.
Outlets Manager (Operations Manager)
Four Seasons Hotels and Resorts
07.2015 - 08.2016
- Regent Hotel by Four Seasons Hotels and Resorts, Tea Lounge, Dolcetto, Room Service, Pool Operation, and Manhattan
- Promoted after 11 months
- Overlooking 5 outlets with over 45 multicultural team members
- Driving the FS Culture and exceptional service
- Working on renovation of a very successful retail shop Dolcetto (Italian cafe and retail) and Tea Lounge (Lobby Lounge)
- Room service and Pool operation new menu in place + design.
Manhattan Bar Manager
Four Seasons Hotels and Resorts
07.2014 - 07.2015
- Regent Hotel by Four Seasons Hotels and Resorts
- Manhattan - Manhattan at Regent Singapore is a grand hotel bar inspired by the 19th century’s Golden Age of cocktails and fine drinking
- Delivering on its name with a glamorous yet modern space reminiscent of old New York, craft bartending meets artisanal spirits to pay homage to classic and forgotten cocktails that leap from the pages of history
- International Recognition under my leadership: Top 10 Best International Hotel Bars in the 2015 Tales of the Cocktail Spirited Awards
- The World’s Top 50 Best Bars 2015
- Responsibilities: Working closely with the bar team
- Overall team player, Focus on ensuring exemplary service standards, bar none
- Overseeing the bar operations and managing the quality of service
- Visionary for the team, engaging with partners for collaborations that have served to strengthen Manhattan's brand positioning within the industry
- Working very closely with the key stakeholders at our consultant/creative agency to introduce a strong beverage program at the bar
- Introducing the Friends of Manhattan Series, which encourages partnerships between industry partners, guest distillers, and bartenders from all over the world, providing a platform for trade professionals and cocktail aficionados to share their knowledge and passion for the craft
- Creating Experience not just selling points
- Recognized as a leader and scoring 90+ marks on internal and external audits to ensure FS standards are followed
- Changing prospective of Hotel Bars Culture and creating standard of the new hotel bars opening within FS Group
- Outstanding ROI and financial results.
Outlet Manager / Bar Manager
IHG Hotel Group
12.2010 - 06.2014
- Lava & Paloma, Intercontinental Hotel Group
- Lava - High-end cocktail bar with handcrafted and artisanal spirits
- Set up by Giancarlo Mancino
- Selected clientele only
- Leading bar in innovation and trends in Doha
- Beverage program and training designed by Giancarlo Mancino – World champion in Bartending and creator of famous Mancino Vermouth
- Tex – Mex Restaurant and bar with live entertainment
- Full makeover under my supervision
- Increase of the year to date revenue by 150k USD in the last 4 months increase of the guest and employee satisfaction by 25%
- Full reorganization of the outlet and operation
- Event management including high volume beach events with international music acts
- P&L analysis, budgeting, and monthly forecasting
- Bar Management
- Cocktail training under the supervision of highly experienced beverage managers
- Design and implementation of new cocktail menus including a specialty flavored Mojito and Margarita menu
- Recruitment and training of new staff and focus on their development and motivation
- Optimizing food and beverage forecast and anticipation on business level to yield food and beverage menus
- Follow-up on special events, find suppliers of Mexican ingredients
- Prepare the beverage menus including calculating the prices and cost analysis
- Working together with Chef to design the food menu
- Responsible for the marketing and positioning of the outlet in the area, effective running and organization of the outlet - planning, costing, delegation, evaluation, organizing
- Cost-control, interviewing, selection, discipline, target setting, standards, appraisals, training, human relation, communication, and coordination.
Outlet Manager
IHG Hotel Group
03.2012 - 02.2013
- Belgian Café, Intercontinental Hotel Group
- Winner of Highly Commended Restaurant by TimeOut Doha 2011, 2012
- 14 staff, 200 covers a day
- The busiest venue in Doha
- Great customer base & loyalty
- Guest and staff satisfaction
- Monthly revenue of 450k USD
- Increase of Revenue by 3.5 mil QR (1.2 mil USD) compared to the previous year
- Lunch sales increase by 300%
- Recruitment and training of new staff and focus on their development and motivation
- Optimizing food and beverage forecast and anticipation on business level to yield food and beverage menus
- Fully trained to Belgian Cafe standards in the production methods and serving standards of a wide range of Belgian draught and bottled beers
- Follow-up on special events, find suppliers of Belgian ingredients
- Prepare the beverage menus including calculating the prices and cost analysis
- Working together with Chef to design the food menu
- Responsible for the marketing and positioning of the outlet in his area, effective running and organization of the outlet - planning, costing, delegation, evaluation.
Education
Master of Business Administration - MBA
EHL Ecole Hôtelière De Lausanne
Swizerland12.2022
Skills
- Food and Beverage Operations
- Profitability Optimization
- Coaching and Mentoring
- Team Leadership
- Critical Thinking
- Inventory Management
- Menu Development
- Sales and Marketing
- Budget Development
- Quality Assurance
- Cost Reduction
- Performance Improvement
- Strategic Planning
- Resource Allocation
- Operations Management
Certification
- ALDP 1, 2, 3, 4 Certificates - IHG Leadership Programs
- WSET 1,2,3
- PWT LEVEL 2 and 3
Accomplishments
- Featured in Slovakian Forbes Magazine (August 2019)
- Junior Champion of Slovakia in Tennis
Hobbies and Interests
- Travelling
- Cooking
- Fine Dining
- Cycling
- Tennis
Timeline
Food and Beverage Director
Four Seasons Hotel and Resorts
09.2022 - Current
Food and Beverage Director
Marriott International
03.2021 - 08.2022
Executive General Manager of CUT and Spago by Wolfgang Puck
Marina Bay Sands Singapore
06.2019 - 03.2021
General Manager Spago by Wolfgang Puck
Marina Bay Sands Singapore
08.2016 - 05.2019
Outlets Manager (Operations Manager)
Four Seasons Hotels and Resorts
07.2015 - 08.2016
Manhattan Bar Manager
Four Seasons Hotels and Resorts
07.2014 - 07.2015
Outlet Manager
IHG Hotel Group
03.2012 - 02.2013
Outlet Manager / Bar Manager
IHG Hotel Group
12.2010 - 06.2014
Master of Business Administration - MBA
EHL Ecole Hôtelière De Lausanne
Similar Profiles
Mayur Harish EngineerMayur Harish Engineer
Assistant Steward at Oberoi Hotels And ResortsAssistant Steward at Oberoi Hotels And Resorts
Shahadat HossainShahadat Hossain
Food & Beverage Server at Four Seasons Hotel & ResortsFood & Beverage Server at Four Seasons Hotel & Resorts
Carlos CorderoCarlos Cordero
Engineering Technician at Four Seasons Hotel & ResortsEngineering Technician at Four Seasons Hotel & Resorts