Toh Zhan XIan
Singapore
Summary
A firm believer in the success of tomorrow will be the preparation today. With no start, there will be no end. The thought of running a restaurant is just a desire, but the path towards the goal has started. The work requires the need of being firm, running long hours, and knowledgeable. With the researches about the surroundings, would simplify when engaging the needs of customers satisfying their needs.
Overview
2
2
years of professional experience
Work History
Food Runner
Dusk Restaurant And Bar
05.2022 - Current
- Was to ensure that food was sent out according to time of order and the food quality control with its presentation before sending food out to customers to dig in.
Floor Staff
Dusk Restaurant And Bar
05.2022 - Current
- Welcome customers and explain to the customers about what we have and what we can offer them, taking their orders and their needs ensuring their well being at their time there before saying a good bye making them leave satisfied
Floor Supervisor
Dusk Restaurant And Bar
05.2022 - Current
- Before service, we'll teach the new staff how we at Dusk restaurant the essentials and how to start off well as a new staff there.If any changes were made to the approach of service, we'll brief the staffs on what has changed and what is required of them to enforce a sturdiness of service reducing the mess ups.During service, we ensure that the floor staffs are sticking to what they were tasked with, ensuring customers were having a wonderful time while being there and ensuring any occurring problems to be solved in a matter of time.If floor staffs need a little help with customers during service, we can offer them help to teach them by showing them how we workers at mount faber approach the problem, so that they can apply the next time if a similar issue happened again.
Logistics Team Member (Intern)
Bob The Baker Boy
10.2023 - 02.2024
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and delivery problems.
- Coordinated with customers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
- Collaborated with cross-functional teams to optimize workflows, enhancing overall operational efficiency.
Education
Institute of Technical Education
01.2024
O levels -
West Spring Secondary School
11.2021
Skills
- Time Management
- Customer Engagement
- Operating restaurant
- Workplace Safety
- Cash handling expertise
- Patience and Empathy
- Strong teamwork
- Professional Appearance
- Customer Service
- Reliability and punctuality
Currentlocation
Singapore, Singapore
Strong Coffee enthusiast
I love cafe hopping, I do it during my free time going to different cafes tasting the espresso seeing how different coffees can different from one another, being aromatic,fruity and also tasting essence of olive oil from different coffee bean extracts. I also have a favorite cafe in my mind after exploring lots of Cafes.
Timeline
Logistics Team Member (Intern)
Bob The Baker Boy
10.2023 - 02.2024
Food Runner
Dusk Restaurant And Bar
05.2022 - Current
Floor Staff
Dusk Restaurant And Bar
05.2022 - Current
Floor Supervisor
Dusk Restaurant And Bar
05.2022 - Current
Institute of Technical Education
O levels -
West Spring Secondary School
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