Summary
Overview
Work History
Education
Skills
Hobby
Languages
Timeline
Generic

TO DANG THANH

Summary

Experienced with managing restaurant staff and ensuring smooth daily operations. Utilizes team-building and conflict resolution skills to maintain positive work environment. Track record of enhancing customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Restaurant Supervisor

Co Ba Quan
10.2020 - 07.2025
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Outlined steps, and training staff on correct preparation.
  • Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.

Fine Dining Server

Hue Restaurant
03.2022 - 05.2022
  • Managed sections for smooth flow of guests and orders.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Answered customers' questions, recommended items, and recorded order information.

Education

No Degree - Junior School

Rang Dong
Viet Nam
07-2016

Skills

  • Staff training
  • Hospitality
  • Customer service
  • Exceptional customer service
  • Team collaboration

Hobby

Read new book

Listen to music

Languages

English
Intermediate (B1)
Vietnamese
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)

Timeline

Fine Dining Server

Hue Restaurant
03.2022 - 05.2022

Restaurant Supervisor

Co Ba Quan
10.2020 - 07.2025

No Degree - Junior School

Rang Dong

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TO DANG THANH