Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tivakar S/O Tamil Selvan

Tivakar S/O Tamil Selvan

Summary

A versatile professional with a foundation in both military and creative disciplines, combining leadership experience from the Republic of Singapore Air Force (RSAF) with a deep passion for arts and theatre with Social awareness skills. Proven ability to manage complex operations, lead diverse teams, and think creatively under pressure. Adept at balancing strategic thinking and creative expression, with a focus on building cohesive teams, delivering high-quality performances, and ensuring mission success in both military and artistic environments. Excellent communication, problem-solving, and adaptability skills, with a commitment to excellence in all endeavors.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Air Operations System Expert

RSAF
05.2021 - 08.2025

Summary:

5 years in military operations (including BMT and SCS). Skilled in team leadership, systems thinking, crisis response, and people-centered problem solving. Proven ability to support mission success through collaboration, empathy, and structured approaches to complex challenges. Passionate about applying discipline and compassion to improve lives and strengthen communities.


Key Contributions:

  • Supported high-stakes operations (National Day Parade 2023 and 2024) requiring teamwork, calm under pressure, and ethical decision-making.
  • Mentored and trained junior personnel, creating a supportive environment for their personal and professional growth.
  • Upheld integrity, confidentiality, and accountability in all responsibilities.

Skills:

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Customer Service Representative

Lions City Rentals (UBER)
11.2016 - 01.2017

Summary:

Short-term contract after O-Level examination. Guiding and assisting drivers and customers on issues related to errands, rental details, incentives, and other rental issues.


Key Contributions:

  • Delivered prompt, courteous, and effective support to customers.
  • Resolved customer complaints and inquiries efficiently, often turning challenging situations into positive outcomes through empathy, patience, and problem-solving.
  • Build trust and rapport with diverse individuals, demonstrating active listening and cultural sensitivity in every interaction.

Skills:

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Education

Diploma - Arts and Theatre Management

Republic Polytechnic
04.2017 - 2020.03

O Level -

Yio Chu Kang Secondary School
01.2012 - 2016.01

N Level -

Yio Chu Kang Secondary School
01.2012 - 2016.01

Townsville Primary School
12-2011

Skills

Interpersonal & Communication

  • Active listening
  • Empathy and Compassion
  • Verbal and Written Communication
  • Conflict Resolution
  • Cultural Sensitivity

Emotional Intelligence

  • Patience
  • Self-awareness
  • Managing stress under Pressure
  • Compassionate Response

Professional Conduct

  • Critical Thinking
  • Crisis Management
  • Resourcefulness
  • Analytical Thinking
  • Professional Integrity
  • Resilience and Discipline
  • Time Management

Leadership & Initiative

  • Initiative and Pro-activeness
  • Responsibility Taking
  • Team Motivation

Other:

  • Microsoft office

Interests

Playing Traditional Indian Instrument (Mirudhangam)

Reading both Fictional and Non-Fictional Books

Drawings on Statues and Artifacts

Timeline

Air Operations System Expert

RSAF
05.2021 - 08.2025

Diploma - Arts and Theatre Management

Republic Polytechnic
04.2017 - 2020.03

Customer Service Representative

Lions City Rentals (UBER)
11.2016 - 01.2017

O Level -

Yio Chu Kang Secondary School
01.2012 - 2016.01

N Level -

Yio Chu Kang Secondary School
01.2012 - 2016.01

Townsville Primary School
Tivakar S/O Tamil Selvan