Recognized for exceptional leadership and multitasking abilities, ensuring top-notch food quality and a positive kitchen atmosphere. Adept in inventory management and staff training, driving operational efficiency and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Junior Sous Chef
The Providore Singapore Pte Ltd
05.2024 - Current
Assist in food preparation with the sous/head chef.
Oversee and supervise kitchen staff.
Ordering with suppliers and production kitchen.
Keying in inventory into system.
Ensuring that food is high quality.
Ensure kitchen and food prep stations is in good, clean and hygienic condition and comply with food safety standards.
Assistant Restaurant Manager
The Providore Singapore Pte Ltd
01.2021 - 05.2024
Training and supervising staff.
Producing staff schedule/roster.
Maintaining the cleanliness of restaurant.
Attending and responding swiftly and efficiently to customer's queries and complaints.
Liaising with customers, employees, sales and service representatives on a daily basis.
Chef De Partie
The Providore Singapore Pte Ltd
03.2016 - 12.2021
Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
Ensured consistent dish quality by closely adhering to recipe guidelines and presentation standards.
Monitored food production to verify quality and consistency.
Bistro Manager
EMOs Bistro
01.2015 - 02.2016
Increased overall efficiency by streamlining daily operations, including staff scheduling and inventory management.
Balanced competing priorities effectively to ensure the smooth operation of all aspects of the bistro, from guest services to kitchen efficiency.
Ensured a safe and healthy working environment by adhering to strict cleanliness standards and conducting regular inspections.
Retail Supervisor
Geox
06.2006 - 09.2009
Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Retail Sales Associate
Levi’s
03.1996 - 08.2000
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
High School Diploma -
Woodlands Secondary School
Singapore
01-1995
Skills
Able to work under pressure
Excellent interpersonal and leadership skills
Excellent in multitasking
Timeline
Junior Sous Chef
The Providore Singapore Pte Ltd
05.2024 - Current
Assistant Restaurant Manager
The Providore Singapore Pte Ltd
01.2021 - 05.2024
Chef De Partie
The Providore Singapore Pte Ltd
03.2016 - 12.2021
Bistro Manager
EMOs Bistro
01.2015 - 02.2016
Retail Supervisor
Geox
06.2006 - 09.2009
Retail Sales Associate
Levi’s
03.1996 - 08.2000
High School Diploma -
Woodlands Secondary School
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Iffah Zahirah RazaliIffah Zahirah Razali
Head Pastry Chef at The Providore Singapore Pte LtdHead Pastry Chef at The Providore Singapore Pte Ltd