Summary
Overview
Work History
Education
Skills
Timeline
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Tipa Murugan

Kuala Lumpur

Summary

Payment processing professional with comprehensive experience in transaction management and financial accuracy. Proven ability to streamline processes and address discrepancies efficiently. Known for collaborative teamwork and adaptability in fast-paced environments, with expertise in data analysis and customer service.

Overview

10
10
years of professional experience

Work History

Payment Processing Specialist

Siemens
09.2024 - Current
  • Process vendor, employee, and other outgoing payments in SAP
  • Validate and reconcile payment proposals before release.
  • Ensure payment batches are approved according to internal controls and authorization levels.
  • Monitor bank interfaces in SAP to confirm payment file transfers.
  • Resolve payment rejections, errors, or discrepancies in coordination with banks and internal stakeholders.
  • Maintain accurate records of all processed payments for audit purposes.
  • Support month-end and year-end closing activities related to payments.
  • Liaise with vendors and suppliers to resolve payment issues or inquiries.
  • Comply with corporate finance policies, internal controls, and regulatory standards.

Processing Services assistant

Liberty Specialty Markets (Asia Pacific)
09.2023 - 02.2024
  • Identify, prioritize and process Claims payments in adherence with SLA document
  • Maintain a high level of data entry and quality accuracy for Claims Payment processing to support operational efficiency
  • Monitor and maintain electronic mailboxes for new submissions; Claim Payments, Loss Runs and E-file uploads
  • Escalate and assist Processing Services Team Lead in processing urgent complex tasks
  • Complete Loss Runs reporting in adherence with SLA
  • Upload Claims e-Files/Underwriting e-Files to Sharepoint within SLA timeframes
  • Conducted regular audits of internal processes to ensure compliance is adherence to established standards.

Global Support Executive

HSBC
06.2022 - 08.2023
  • Managing day to day workload in relation with FX booking, handling queries from client within the bank or internal client for HSBC Korean market
  • Managing incoming FX deal from Treasury for direct booking client or split transaction.
  • Ensured that all settlement processes complied with regulatory guidelines.
  • Reconciled banking operations transactions related to settlements.
  • Maintained effective processes and controls in mitigating risks in a timely manner
  • Organized and prioritized workload using time management and multitasking skills.

Payment Services Administrator

BHP Billiton
07.2018 - 06.2021
  • Assisted the team with migration to new processing platform and performed UAT testing
  • Analyze and investigate complex Service Entry Sheet (SES)
  • Handle and resolve queries from business/vendor in relation to service entry sheets, invoices and payment on a daily basis via phone and email
  • Helped team handle high-volume work by prioritizing tasks
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
  • Reviewed work results against objectives and identified staff knowledge or skill gaps.
  • Led comprehensive onboarding training for new employees

Audit Assistant

Ng & CO
05.2015 - 08.2015
  • Reconciled bank statements and ledger accounts
  • Performed general office duties: filing, scanning, mail processing and data entry
  • Execute the day-to-day activities of audit engagements of various clients in various industries.
  • Manage client relationships and satisfaction through open communication and timeliness
  • Collating, checking and analysing spreadsheet data

Education

Bachelor’s Degree - Accounting and Finance

University of Greenwich
11-2015

Foundation - Commerce

SEGi College Kuala Lumpur
04-2012

Skills

  • Attention to Detail
  • Internal Controls
  • Invoice Processing
  • Transaction monitoring
  • Accurate payment posting
  • Claims processing

Timeline

Payment Processing Specialist

Siemens
09.2024 - Current

Processing Services assistant

Liberty Specialty Markets (Asia Pacific)
09.2023 - 02.2024

Global Support Executive

HSBC
06.2022 - 08.2023

Payment Services Administrator

BHP Billiton
07.2018 - 06.2021

Audit Assistant

Ng & CO
05.2015 - 08.2015

Bachelor’s Degree - Accounting and Finance

University of Greenwich

Foundation - Commerce

SEGi College Kuala Lumpur

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Tipa Murugan