TING TING PAN
Senior sales executives
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Senior Retail Executive
OTO Wellness Pte Ltd
10.2018 - Current
- Addressed customer issues promptly, resolving complaints and maintaining high levels of customer retention
- Applying commercial skills to meet monthly target.
- Effective store merchandising
- Implemented training programs to educate staff on products, services, policies, and procedures effectively enhancing their knowledge base.
- Managed customer relations and ensure customer satisfaction
- Addressed each customers' needs and wants to recommend suitable product options.
Sales Associate
Phiten
09.2017 - 09.2018
- Assist in setting up store layout and help in the display of stocks
- Assist customer with the needs and concerns
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Solved customer challenges by offering relevant products and services.
Sales Representative
DC Button Pte Ltd
01.2017 - 08.2017
- Achieved monthly sales goals by promoting product benefits and enrolling new clients, Maintain the relationship with existing clients in Bangladesh.(etc Uniqlo, Zara, H&M)
Retail Sales Supervisor
Universal Traveller
10.2015 - 12.2016
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Trained and oriented associates to maximize team performance.
- Coordinated merchandising displays, signage and sales enablement.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
Shandong Vocational College
China 09.2013 - 07.2016
Skills
Customer Service
Problem-Solving
Goal Setting
Teamwork and Collaboration
Retail knowledge
Multitasking
Self Motivation
Awards
Certified Senior Sales Executive, OTO Wellness, Second and Third top sales person in 2020-2022
Timeline
Senior Retail Executive
OTO Wellness Pte Ltd
10.2018 - Current
Sales Associate
Phiten
09.2017 - 09.2018
Sales Representative
DC Button Pte Ltd
01.2017 - 08.2017
Retail Sales Supervisor
Universal Traveller
10.2015 - 12.2016
High School Diploma -
Shandong Vocational College
09.2013 - 07.2016