Well-versed in building positive relationships with customers and maintained strong partnership with principles and vendors by providing support and attentive service. Drive marketing strategies of new products and to achieve market penetration.
Overview
19
19
years of professional experience
Work History
Accounts Manager
Hermes-Epitek Corporation Pte Ltd
2013.02 - Current
Monitor market trends and competitor performance and propose promotional strategies under my portfolio (Parts and services).
Information gathering and address customer concerns, identify risk and explore new business opportunities with existing clients to expand market shares.
Experienced working with clients Micron, UMC, GF, STM, AUO, Qualcomm, and Kulicke & Soffa. Understand their business needs and workflow.
Head of sales for Benchmark Technologies ( South East Asia region) making sales decisions, generate of about USD 1 million annually.
Liaise with stakeholders to determine projected demand for products or services and drive the evaluation process.
Successfully drive modifications works with AUO, saving overall costs for repair and resolve manpower issues.
Perform and maintain a strong and positive customer relationship with a focus to build lasting partnerships.
Sales & Project Engineer
Strongly Lighting Pte Ltd
2008.01 - 2013.01
Provided sales forecasts for product sales opportunities within assigned accounts.
Suggested ideas for product evolution and new product variants.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Generated new sales leads to achieve monthly sales goals.
Liaised with assigned accounts to foster relationship development.
Provided technical troubleshooting and problem solving for clients with on-site issues.
Attended lighting trade shows and seminars to promote products and network with industry contacts.
Underwater Medic Specialist
Republic Of Singapore Navy
2005.06 - 2007.06
Medical board IC. Documented patient information and updates within medical centre for patients PES status for accurate record-keeping.
Kept work environments as clean and organized as possible and maintained unit in constant state of readiness.
Worked on-board RSN ships. Demonstrated knowledge of pharmacological agents and safely administered medications in stressful field settings.
Contacted medical facilities or departments to schedule patients for tests or admission.
Medical cover (IPPT) - Recognized and treated medical conditions with proven techniques, equipment and knowledge of medical and military protocols.
Sick bay - assessed needs and conditions of assigned patients and gathered critical patient health information.
Learnt careful handling, lifting and moving of patients from point of incident to stretcher, ambulance or helicopter.
Administered first-aid treatment and minimize risk of complications.
Responded to emergency calls to provide immediate and life-saving medical care.
Education
Diploma - Mechanical And Manufacturing Engineering
Singapore Polytechnic
05.2005
GCSE O Level -
Hai Sing Catholic School
10.2001
PSLE
Loyang Primary School
10.1996
Skills
Strategic Networking
Corrective Actions
Key Account Management
Critical Thinking
Product Development
Vendor Management
Sales Records Management
Active Listening
Verbal and Written Communication
Interpersonal Communication Skills
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Accounts Manager
Hermes-Epitek Corporation Pte Ltd
2013.02 - Current
Sales & Project Engineer
Strongly Lighting Pte Ltd
2008.01 - 2013.01
Underwater Medic Specialist
Republic Of Singapore Navy
2005.06 - 2007.06
Diploma - Mechanical And Manufacturing Engineering