Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ting Kai Jie

Summary

Dynamic retail specialist with a proven track record at Decathlon Singapore, enhancing customer satisfaction through effective problem-solving and data-driven marketing strategies. Skilled in teamwork and collaboration, alongside 3D modeling expertise, I thrive in fast-paced environments, consistently achieving project goals while fostering a culture of continuous improvement. Also eager to learn new skills and foundations to enhance personal abilities in order to transit easily into future workforce.


Overview

3
3
years of professional experience

Work History

Retail Sport Specialist

Decathlon Singapore
11.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Tea Barista

LiHO TEA
09.2022 - 04.2024
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Education

Diploma - Aerospace Engineering (Mechanical)

Ngee Ann Polytechnic
Singapore

O-Level -

Westwood Secondary School
Jurong West, Singapore
09-2021

Skills

  • Teamwork and collaboration
  • 3D Modeling
  • Chinese Speaking
  • Malay Speaking

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Malay
Intermediate (B1)

Timeline

Retail Sport Specialist

Decathlon Singapore
11.2024 - Current

Tea Barista

LiHO TEA
09.2022 - 04.2024

Diploma - Aerospace Engineering (Mechanical)

Ngee Ann Polytechnic

O-Level -

Westwood Secondary School

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Ting Kai Jie