Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tina Wong

Summary

Detail-oriented Administrative Specialist with 5 years of experience in supporting digital marketing teams through effective organization and coordination. Proven track record in managing front desk operations, customer service, and administrative tasks with strong communication and multitasking skills. Adept at improving office efficiency and ensuring smooth daily operations.

Overview

4
4
years of professional experience

Work History

Marketing Intern

Augmentumx
08.2023 - 03.2024
  • Generated and qualified leads, contributing to the growth of client appointments.
  • Managed the calendar and effectively scheduled appointments with leads, ensuring seamless coordination.
  • Developed and executed social media strategies, enhancing online presence and engagement.
  • Created and implemented communication strategies, resulting in a 50% increase in successful lead appointments.
  • Provided administrative support by organizing and maintaining records related to appointments and lead interactions.
  • Collaborated with the team to ensure smooth and efficient operations in lead management and social media activities.

Digital Marketing Executive

Emptyspace Studios
06.2022 - 11.2022
  • Managed and executed digital marketing strategies to enhance brand visibility and engagement.
  • Launched a successful social media campaign, resulting in a 20% increase in followers and online community growth.
  • Coordinated and scheduled content across various platforms, ensuring consistency and timely updates.
  • Provided administrative support, including organizing marketing materials and maintaining digital records.
  • Collaborated with cross-functional teams to align marketing efforts with overall business objectives.
  • Monitored and analyzed social media metrics to optimize future campaigns and improve performance.

Operations Executive

Compass Real Estate
12.2021 - 06.2022
  • Authored and translated real estate articles for the company website, ensuring accurate and engaging content in both English and Mandarin.
  • Developed and managed content for the website, enhancing the company's online presence.
  • Created and launched Facebook and Instagram pages to promote website content, driving a 20% increase in website engagement in 2022.
  • Provided administrative support by organizing and maintaining content-related records and schedules.
  • Collaborated with the marketing team to align content strategies with business goals.
  • Managed social media accounts, ensuring consistent updates and interaction with followers.

Marketing Executive

APeak Pte Ltd
11.2019 - 11.2020
  • Managed lead generation activities, identifying and qualifying potential clients to support business growth.
  • Executed social media marketing campaigns to enhance brand awareness and engagement across various platforms.
  • Organized and maintained the appointment calendar, coordinating with clients and leads for seamless scheduling.
  • Achieved a milestone by fixing 50 client appointments in a single week in 2020, significantly increasing conversion opportunities.
  • Provided administrative support by maintaining accurate records of leads and appointments.
  • Collaborated with sales teams to ensure alignment between marketing efforts and business objectives.

Education

Diploma - Digital Business

Lithan Academy
Singapore
07.2021

Bachelor of Arts - Mass Communications

Oklahoma City University (MDIS)
Singapore
07.2018

Skills

  • Front Desk Management: Experienced in managing front desk operations, including greeting visitors and handling phone calls
  • Administrative Support: Proficient in providing comprehensive administrative support, such as handling mail, scheduling meetings, and managing office supplies
  • Customer Service: Strong ability to deliver excellent customer service, ensuring a welcoming and professional environment for all clients and visitors
  • Calendar Management: Skilled in organizing and scheduling appointments efficiently, optimizing time management and resource allocation
  • Communication: Excellent verbal and written communication skills for clear and effective interactions with colleagues, clients, and vendors
  • Organizational Skills: Strong organizational abilities, adept at prioritizing tasks and managing multiple responsibilities in a fast-paced environment
  • MS Office Proficiency: Competent in using MS Office tools, including Word, Excel, and Outlook, to support administrative tasks and maintain records
  • Attention to Detail: High attention to detail in managing administrative duties, ensuring accuracy and completeness in all tasks
  • Multitasking: Capable of handling multiple tasks simultaneously, maintaining efficiency and effectiveness under pressure
  • Problem-Solving: Adept at identifying and resolving issues quickly, ensuring smooth front desk and administrative operations

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Japanese
Elementary (A2)

Timeline

Marketing Intern

Augmentumx
08.2023 - 03.2024

Digital Marketing Executive

Emptyspace Studios
06.2022 - 11.2022

Operations Executive

Compass Real Estate
12.2021 - 06.2022

Marketing Executive

APeak Pte Ltd
11.2019 - 11.2020

Diploma - Digital Business

Lithan Academy

Bachelor of Arts - Mass Communications

Oklahoma City University (MDIS)

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