Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Tina Wong

Tina Wong

Summary

Talented in helping devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.

Overview

3
3
years of professional experience

Work History

Service Crew

Hoshino Coffee
01.2023 - Current
  • Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Digital Marketing Executive

Emptyspace Studios
06.2022 - 11.2022
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Created and managed social media campaigns to increase brand engagement.
  • Developed and executed multiple print and digital marketing efforts to enhance brand visibility.
  • Brainstormed content marketing strategies based around client's business goals, existing content and chosen key performance indicators.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Created job descriptions on boards for vacant jobs.

Operations Executive and Writer

compass real estate
12.2021 - 06.2022
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.
  • Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
  • Organized material to research and complete writing tasks.
  • Studied and commented on current news and trends.
  • Created content for websites and online publications.
  • Researched and wrote news stories, articles and reviews for online publications.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.

Marketing Executive

apeak pte ltd
11.2019 - 10.2020
  • Established targets for social media platforms to reflect business objectives.
  • Identified target audiences and devised campaigns to match target demographics and optimize results.
  • Coordinated appointments and meetings for marketing director with 3 active projects.
  • Preserved brand integrity by monitoring consistency and quality of marketing content.
  • Compiled product and customer data to generate informed profit projections.
  • Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.

Education

Diploma - Retail Management

NATC Institute
Singapore
02.2023

Diploma - Digital Business

Lithan Academy
Singapore
06.2021

Bachelor of Arts - Mass Communications

MDIS
Singapore
02.2017

Skills

  • Brand Awareness
  • Product Management and Branding
  • Social Media Digital Marketing
  • Branding Strategy
  • Online Copywriting
  • Customer Needs Assessments
  • Microsoft Office
  • Developing Campaigns
  • Social Media Posts
  • Promotions and Marketing Strategies
  • Customer Relations

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Japanese
Elementary (A2)

Timeline

Service Crew

Hoshino Coffee
01.2023 - Current

Digital Marketing Executive

Emptyspace Studios
06.2022 - 11.2022

Operations Executive and Writer

compass real estate
12.2021 - 06.2022

Marketing Executive

apeak pte ltd
11.2019 - 10.2020

Diploma - Retail Management

NATC Institute

Diploma - Digital Business

Lithan Academy

Bachelor of Arts - Mass Communications

MDIS

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Tina Wong