Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Salesinvolvement
Personal Information
Projects
Otherqualifications
Languages
Timeline
Generic

TIN HTUT

Singapore

Summary

  • Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.


  • Diligent [Desired Position] with proven track record in managing IT infrastructure and leading cross-functional teams. Successfully implemented technology solutions that improved operational efficiency. Demonstrated expertise in project management and strategic planning.


  • Experienced with IT infrastructure management and team leadership. Utilizes strategic planning to optimize technology solutions. Track record of driving efficiency and innovation in IT operations.

Overview

25
25
years of professional experience
1
1
Certification

Work History

IT Manager

ATT Systems Pte Ltd
01.2019 - Current
  • Manage information technology and computer systems, ensure security of data, network access and backup systems, comply with ISO 27001 and ISO 27017-18, manage IT staff, and develop scopes of work for major projects.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Oversaw IT department operations and training.
  • Improved network efficiency by implementing new server configurations and optimizing system operations.
  • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.

IT Specialist, Network Administrator and Senior Network Administrator

ATT Systems Pte Ltd
01.2008 - 01.2019
  • Provide technical support, manage network and server infrastructure, conduct backup and data recovery, and support project teams in software and hardware consultation.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Walked individuals through basic troubleshooting tasks.
  • Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
  • Optimized network performance through regular monitoring and maintenance.
  • Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
  • Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.

IT Engineer Supervisor

KMD Company Ltd (Group of Companies)
01.2007 - 01.2007
  • Schedule and review work of staff, evaluate employee performance, and maintain daily log reports of production status.
  • Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
  • Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
  • Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
  • Improved system efficiency by optimizing network infrastructure and implementing new technologies.

IT Engineer

KMD Company Ltd (Group of Companies)
01.2005 - 01.2006
  • Communicate with customers, coordinate software and hardware installations, troubleshoot equipment and software malfunctions.
  • Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
  • Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.

Network Administrator

KMD Company Ltd (Group of Companies)
01.2003 - 01.2004
  • Design and implement network and server systems, manage web and exchange server installations, and maintain client relations.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.

IT Senior Instructor

KMD Company Ltd (Group of Companies)
01.2000 - 01.2002
  • Consult with users on specifications, coordinate instruction, and promote services and classes.
  • Collaborated with colleagues to create interdisciplinary lesson plans, enhancing students'' understanding of complex concepts across multiple subjects.
  • Mentored new instructors and provided guidance on effective classroom management strategies and instructional techniques.

Education

Diploma in Network Security -

Singapore Polytechnic
04.2013

Bachelor of Law -

University of East Yangon
04.2004

Skills

  • IT Infrastructure
  • Information security
  • IT security governance
  • IT security compliance with ISO 27001, 27017-18 and DPTM
  • Virtualization
  • Storage
  • IT operation management
  • Enterprise networking
  • Cloud computing
  • IT support
  • Team Collaboration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Certification

  • Microsoft Certified Technology Specialist MCTS
  • Microsoft Certified Professional MCP
  • Microsoft Certified Systems Administrator MCSA
  • Microsoft Certified Systems Engineer MCSE
  • Cisco Certified Network Associate CCNA
  • SonicWall Network Security Administrator SNSA
  • AWS Certified Solutions Architect - Associate

Salesinvolvement

  • Responsible for the design and preparation of technical proposal
  • Prepare technical presentation
  • Respond to requests for information or proposals from customers
  • Coordinate the transition between pre-sales specifications and implementation

Personal Information

Title: IT Professional

Projects

PROJECT OWNERS

Land and Transport Authority LTA

Ministry of Manpower MOM

Ministry of Law MOL State Courts, 

Singapore Prison Service SPS

Immigration Check Point Authority ICA

Singapore Police Force SPF

Singapore Power SP and Singapore Polytechnic SP

Housing and Development Board HDB

Health Promotion Board HPB and Ministry of health MOH Hospitals, 

PROJECT ACTIONS

Plan, design and consult the project requirements such as IT Infrastructure, Network, Server, Storage, Virtualization and IT Security,

Implementation of servers physical and virtualization, active directory services, windows clusters, SAN storage, backup, endpoint security, log management, Firewalls, routers, switches with high availability, Operating Systems and Application hardening,  vulnerability assessment and mitigation. Implementation of disaster recovery site to Azure cloud, availability zone, virtual network, security and monitoring, Site to site, point to site VPN and setting up of fully managed and customized systems in AWS cloud, with to three tier architecture and cloud best practices.

Conduct user acceptance test, systems acceptance test and train the client users.



Otherqualifications

  • Linux Administration Course (PNCS)
  • Advanced Networking Course with Server 2003 (PNCS)
  • E-mail & Web Technology (KMD)
  • A+ Hardware (KMD)
  • Network+ (KMD)
  • Windows NT Server (KMD)
  • Microsoft Excel Euro PC Test (KMD)
  • Microsoft Word Euro PC Test (KMD)
  • Microsoft Office 2000 (KMD)
  • Information Technology (KMD)

Languages

English
Upper intermediate (B2)

Timeline

IT Manager

ATT Systems Pte Ltd
01.2019 - Current

IT Specialist, Network Administrator and Senior Network Administrator

ATT Systems Pte Ltd
01.2008 - 01.2019

IT Engineer Supervisor

KMD Company Ltd (Group of Companies)
01.2007 - 01.2007

IT Engineer

KMD Company Ltd (Group of Companies)
01.2005 - 01.2006

Network Administrator

KMD Company Ltd (Group of Companies)
01.2003 - 01.2004

IT Senior Instructor

KMD Company Ltd (Group of Companies)
01.2000 - 01.2002

Bachelor of Law -

University of East Yangon

Diploma in Network Security -

Singapore Polytechnic
TIN HTUT