Information Technology (IT) Operation, Manage information technology and computer systems, Plan, organize, control, and evaluate IT and electronic data operations, Design, develop, implement, and coordinate systems, policies, and procedures, Ensure security of data, network access and backup systems, Ensure company operation to comply with ISO 27001 Information Security Management System and ISO 27017/18 policies and procedures, Act in alignment with user needs and system functionality to contribute to organizational policy, Identify problematic areas and implement strategic solutions in time by develop innovative network troubleshooting methods that reduce downtime and lower repair costs, Work closely with departmental managers to determine the maintenance and growth needs of the network and Information Technology operation, Preserve assets, information security and control structures, Handle annual budget and ensure cost effectiveness, Manage IT staff by recruiting, training, and coaching employees, communicating job expectations and appraising their performance, Develop scopes of work for major projects, and provide technical guidance to sales, project and maintenance operation team when needed.
IT Engineer Supervisor
KMD Company Ltd (Group of Companies)
Schedules, assigns, and reviews work of staff, adjusting work assignments and schedules
Evaluates employee performance and prepares performance appraisals
Answers user questions regarding status of jobs entered into computer system or equipment malfunctions
Keeps daily log reports of production status, operation failures, service calls and program problems
Operates computer and related peripheral equipment as workload and staffing needs require.
IT Engineer
KMD Company Ltd (Group of Companies)
Communicating and dealing with the customers to provide the best IT products meet with their needs
Keeping up to date on technology changes and improvements
Troubleshooting equipment and software malfunctions and determining or recommending appropriate solutions for repairing
Operating and carrying out basic functions on a computer system and related peripherals such as printers, tape drives, magnetic tape cartridge subsystem, optical character reader, and communications controller and network.
Network Administrator
KMD Company Ltd (Group of Companies)
Network and Server Design & Implementation, Web and Exchange Server Installation and configuration, Disaster recovery, Database Setup, System Integration and Servicing and System and Network Contracts
Special skills in Router Configuration, Proxy server Configuration, ADSL Configuration and Broadband Configuration
Good experiences of Network design & Implementation Rack with Cable Management, UTP, COXIAL and Fiber cable, Cisco Switch and Online Ups
Develop and maintain relations with various clients in the local business community
Explain and market program and classes to prospective clients.
IT Senior Instructor
KMD Company Ltd (Group of Companies)
Consulting with users to determine hardware/software or system functional specifications
To meet every class session with promptly and ready for the instruction
Coordination and implementation of instruction in an orderly and professional manner
Confirm that all materials are ordered and prepared for class sessions
Develop and maintain relations with various clients in the local business community
Explain and market program and classes to prospective clients
Assist Administrative Support by answering the telephone, intercepts telephone calls, taking and reporting messages
Promote services and classes through conventions, public relations, trade shows, etc.
Senior Network Administrator
ATT Systems Pte Ltd
07.2008 - 06.2019
Provide in-house technical support troubleshoot and investigate general Server-base, Software or Hardware technical issue and flow through to satisfactory resolution
Manage maintain and support Network and Server infrastructure which include setting up and maintenance of Servers, Storage and network equipment and conducting backup and data recovery activities
Responsible to provide technology evaluation system recommendation and hardware software upgrades
Network and firewall management to ensure security of internal services and infrastructure
Support project & Software development team in software testing system and software
Support project & Systems Engineer team in hardware, software and network systems consultation and implementation
Installation and testing at client location and attending to client enquire.
Education
Diploma in Network Security -
Singapore Polytechnic
Bachelor of Law - undefined
University of East Yangon
Skills
Team Collaboration
Information confidentiality
Risk mitigation planning
IT risk management
IT Operation with ISO 27001, ISO 27017 and ISO 27018
IT Systems Backup
IT Systems Virtualization
Enterprise Networking
Cloud computing
Otherqualificationsandcertification
Linux Administration Course (PNCS)
Advanced Networking Course with Server 2003 (PNCS)
Tat Hong Training Services Pte Ltd, Construction Safety Orientation Course, 11/2009
Projectexperiences
Changi Prison Transit Centre Management and Monitoring Systems TCMMS, 2008, Dell Server setup and management, EMC SAN Storage configuration and management, Active Directory Domain Controller implementation and management, Windows Server and Microsoft SQL Server Cluster implementation and management, MacAfee Endpoint implementation and management, Windows Server Hardening
Housing Development Board "HDB Hub" Electronic Queue Management Systems EQMS, 2009, Dell Server setup and management, Active Directory Domain Controller implementation and management, CA Xo-Soft Windows Application and Microsoft SQL Server Cluster implementation and management, Symantec Endpoint implementation and management, Windows Server Hardening
Tan Tock Seng "TTSH Hospital" Electronic Queue Management Systems EQMS, 2009, Dell Server setup and management, Active Directory Domain Controller implementation and management, CA Xo-Soft Windows Application and Microsoft SQL Server Cluster implementation and management, Symantec Endpoint implementation and management, Windows Server Hardening
Ministry of Manpower "MOM" Electronic Queue Management Systems EQMS, 2010, Dell Server setup and management, Active Directory Domain Controller implementation and management, CA Xo-Soft Windows Application and Microsoft SQL Server Cluster implementation and management, Symantec Endpoint implementation and management, Windows Server Hardening
Building Construction Authority "BCA" Electronic Queue Management Systems, 2011, Dell Server setup and management, Active Directory Domain Controller implementation and management, CA Xo-Soft Windows Application and Microsoft SQL Server Cluster implementation and management, Symantec Endpoint implementation and management, Windows Server Hardening
Central Developing Board "CPF" Electronic Queue Management Systems, 2011, Dell Server setup and management, Active Directory Domain Controller implementation and management, CA Xo-Soft Windows Application and Microsoft SQL Server Cluster implementation and management, Symantec Endpoint implementation and management, Windows Server Hardening
Land and Transport Authority "LTA" Bus Arrival Panel BAP TR336, 2012, Dell Server setup and management, Active Directory Domain Controller implementation and management, Windows Server and Microsoft SQL Server Cluster implementation and management, Symantec Endpoint implementation and management, SonicWall NSA Firewall implementation and management, Cisco network switch configuration and management, Windows Server Hardening, Firewall and network equipment hardening and logging
Land and Transport Authority "LTA" Taxi Information Systems TIS, 2014, SonicWall NSA Firewall implementation and management, Cisco network switch configuration and management, Windows Server Hardening, Firewall and network equipment hardening and logging
Monetary Authority of Singapore "MAS" CCTV and ISMS, 2015, Dell Server setup and management, Active Directory Domain Controller implementation and management, Windows Server, Application and Microsoft SQL Server Cluster implementation and management, Network Storage configuration and management, Planet and Antaira Network switch configuration and management, Symantec Endpoint implementation and management, Windows Server and network switches Hardening
Land and Transport Authority "LTA" Illegal Parking Monitoring Systems TR217, 2016, Dell Server setup and management, Active Directory Domain Controller implementation and management, Ubuntu and Linux Server Operating Systems Installation and Setup, Network Storage configuration and management, SonicWall NSA Firewall implementation and management, Cisco network switch configuration and management, Symantec Endpoint Protection implementation and management, SingTel MegaPoP network configuration, M2M 4G router configuration and management, Windows Server and network equipment hardening and logging, Internal security consultant and auditing
Land and Transport Authority "LTA" Autonomous Vehicle DSRC TR241, 2016, Dell Server setup and management, Active Directory Domain Controller implementation and management, Windows Server, Application and Microsoft SQL Server Cluster implementation and management, Network Storage configuration and management, SonicWall NSA Firewall implementation and management, Cisco network switch configuration and management, Symantec Backup Exec implementation and management, SolarWinds SIEM Tool configuration, Windows Server and network equipment hardening and logging, Internal security consultant and auditing
Inland Revenue Authority of Singapore "IRAS" Visitor Management Systems VMS, 2016, Dell Server setup and management, Ubiquiti wireless network implementation and management, Tectia SSH SFTP implementation, Windows Server Hardening
Bus Information Display Systems "BIDS" at Immigration Checkpoint Authority ICA, 2017, Dell Server setup and management, Active Directory Domain Controller implementation and management, Windows Server, Application and Microsoft SQL Server Cluster implementation and management, SAN Storage configuration and management, Cisco Catalyst configuration and management, Veeam Backup and Restore implementation and management, Symantec Endpoint implementation and management, Vulnerability Assessment and Penetration Testing "VAPT white box" on servers and network equipment, Windows Server and network equipment hardening and logging, Internal security consultant and auditing
Singapore Power "SP" CCTV Systems, 2017, SonicWall NSA Firewall implementation and management, Antaira ring network switch configuration and management
Singapore Polytechnic Integrated Security and Environmental Monitoring Systems "ISEMS", 2018, Dell Server setup and management, Active Directory Domain Controller implementation and management, CA Xo-Soft Windows Application and Microsoft SQL Server Cluster implementation and management, Symantec Endpoint implementation and management, Windows Server Hardening, NAS Storage configuration and management, Network Switch configuration and management, Veeam Backup and Restore implementation and management
Disaster Recovery Site ATT Group IT Operation, 2018, Microsoft Azure site recovery implementation and management, Microsoft Cloud backup implementation and management, Cloud and On-Premises site to site VPN and point to site VPN implementation
Singapore Police Force "SPF" Video Wall Systems, 2019, Cisco Catalyst configuration and management, Vulnerability Assessment, Systems Security Assessment Test SSAT
Land and Transport Authority "LTA" Illegal Parking Monitoring Systems TR336, 2020, Dell Server setup and management, Active Directory Domain Controller implementation and management, Ubuntu and Linux Server Operating Systems Installation and Setup, Network Storage configuration and management, SonicWall NSA Firewall implementation and management, Cisco network switch configuration and management, Symantec Endpoint Protection implementation and management, SingTel Meg@POP network configuration, M2M 4G router configuration and management, Network Video Management Systems, Windows Server and network equipment hardening and logging, Internal security consultant and auditing
Microsoft 365 ATT Group IT Operation, 2020, Microsoft 365 Azure Active Directory with Multifactor Authentication, Microsoft 365 Teams implementation and coordination, Microsoft 365 Office Suites implementation, Microsoft 365 OneDrive implementation, Microsoft 365 Exchange email implementation and migration, Microsoft 365 operation security implementation
Land and Transport Authority "LTA" TR356 Provision of Communications System for Road Tunnels, 2021-22, Design, plan and implement Central Backbone Network "CBN" across multiple sites (5 sites) with Cisco Catalyst network switches, SonicWall and Huawei Firewalls, Design, plan and implement server virtualization environment with Hyper-V, Security Monitoring, Logging and Endpoint security, Network Storages and Backup, Site Redundancy and High Availability at network and systems level
Azure cloud site recovery for ATT Group On-Premises Servers Project, 2020, Setup virtual cloud environment in Azure cloud, Configure cloud storage, virtual network and site recovery infrastructure in Azure cloud, Setup site to site VPN between ATT Group on-premises and Azure cloud network, Prepare ATT Group on-premises server to replicate Azure cloud as site recovery, Replicate ATT Group on-premises server to Azure cloud and test out failover process vice/versa between ATT Group on-premises and Azure cloud, Setup virtual server in Azure cloud with appropriate security protection, Azure AD connect
Microsoft 365 Cloud Environment Project, 2020, Setup Microsoft 365 tenant profile with subscription, Setup domain routing between GoDaddy and Azure cloud, Azure AD connect, On-Premises Active Directory synchronization to Azure cloud, License assignment, Email routing and rules, DLP and data security policies, Access control, conditional access control, Email server and data migration from On-Premise email server to Microsoft 365 exchange email services
AWS Cloud Setup for LTA Project TT2505 Project, 2021, Setup Route 53 for naming services, Setup Virtual Server to host web applications, Configure network routing for public access, Testing and commissioning of cloud hosted servers for client
Software Development Environment, Implementation of Source code repository server with Linux operating systems, Web services setup on top of Linux operating systems, Server patching and maintaining
Azure cloud Environment Implementation for ATT Infosoft ICA Project, 2022, Plan, Design and Setup Azure tenant, including subscription, Setup virtual network with multiple subnets and security zones, Setup site to site VPN between Azure cloud and ATT Corporate network, Setup virtual servers in multi-availability zones, Setup SQL database with zone redundant availability, Setup Azure cloud with three tier architecture, Setup virtual cloud environment with subscriptions, Network and tier segmentation, Virtual Servers and Kubernetes container services, Public network access and security perimeters, Monitoring and SMS Alarm, Backup and Site Recovery
Maintenance Experiences, Land and Transport Authority "LTA" KPE/MCE ITPMS TR117, Land and Transport Authority "LTA" KPE/MCE COMMS TR115, Land and Transport Authority "LTA" TCS TT169, Land and Transport Authority "LTA" DSRC TR241
Sales Experiences, Responsible for the design and preparation of technical proposal, generating system and equipment specifications for the Security and Traffic solutions in compliance with bid projects., Prepare technical presentation, taking lead in technical reviews and clarifications meetings with customers before and during bid phase., Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions., To coordinate the transition between pre-sales specifications and implementation of proposed system once contracts have been awarded., Work with vendors, analyse and identify best suitable product and maintain database of it for future use and group sharing., Keep abreast with updated technical...