Summary
Overview
Work History
Education
Skills
Technical Skills
Awards Certificates
Personal Information
Languages
Timeline
Generic

Tien Dung Nguyen

Ho Chi Minh City,SG

Summary

Dynamic Test Operation Engineer Lead at Intel Products Vietnam, adept at driving yield improvement and quality assurance. Spearheaded initiatives that reduced systematic issues by 40%, enhancing operational efficiency. Proficient in equipment maintenance and technical troubleshooting, fostering collaboration across teams to achieve significant cost savings and optimize performance metrics.

Overview

7
7
years of professional experience

Work History

Test Operation Engineer Lead

Intel Products Vietnam
Ho Chi Minh City
02.2019 - 10.2024
  • Led module operation team (shift operation engineers, supervisors, technicians) on equipment performance (CSI, unscheduled downtime, PM, MTTR, MTBA) to ensure on-time delivery.
  • Coordinated with US, Asia factory team for preventive maintenance, ECN, technology transfer, and operation improvement. Collaborated in closed loop with Technology Development (TD) and Virtual Factories (VF) for process improvements and effective product deployment handshakes.
  • Acted as Quality/Yield module representative, demonstrated leadership in investigating testing issues/problems, implemented corrective and preventive actions and chaired weekly FMEA forum, reviewing quality performance with other quality/yield engineers from other departments.
  • Supervised and sponsored for supplier vendor field service engineers (CoHu, Advantest), collaborated with the Global Supply Chain, Factory Enabling Engineer, and CM to evaluate part supplier quality.
  • Built technical forum with engineers, applying problem-solving methods to reduce 40% of systematic issues (ball damage, tester error, thermal conductivity, out of pocket), improving yield by 1.8% and machine downtime by 2.1%.
  • Establish Field Service Engineer equivalent to enhance operational competence, eliminating FSE dependence, and saving $300k annually on FSE contracts.
  • Achieve 95% compliance of Process Control System (PCS) by addressing out-of-control (OOC) issues, conducting weekly Process Control System Analysis (PCSA) for long-term fixes and performing module/process matching. Improved cost spending and consumption to meet targets, and reduce test costs in comparison to other sites and outsourced assembly and test providers.
  • Led qualification project, qualifying CPU, Mobile, and FCCSP products on new equipment in Vietnam, with complex hardware/software conversion, expanding capacity from 20 to 76 machines in 20 weeks (1 machine per week). Standard: 3 weeks/machine.

Test Process Equipment Engineer

Intel Products Vietnam
Ho Chi Minh City
06.2017 - 01.2019
  • Maintained ATE equipment performance and performed troubleshooting for issues.
  • Implemented process control systems and monitored process to detect signals and maintain it within control; no safety or quality incidents occurred, and performance targets.
  • Monitor equipment and process indicators to reduce process variability.
  • Created optimized Respond Flow Chart (RFC) procedures for technicians to repair ATE equipment effectively.
  • Collaborated with Product Development Engineers at factory to monitor and enhance Product Health Indicators (yield, retest rate, test time) for maximum factory capacity, and increased company benefits.
  • Coordinated with Industrial Engineer, Module Engineer, Manufacturing Integrator, and Product Development Engineer to achieve product milestones and volume delivery.
  • Partnered with Technology Development team to continuously improve processes, software and hardware for high-volume manufacturing.
  • Managed suppliers to ensure timely delivery of parts, without quality issues.

Education

Master of Science - Electrical - Electronic Engineering

University of Paris-Sud
Paris, France
01.2017

Bachelor of Science - Mechatronics Engineering

Hanoi University of Science And Technology (HUST)
Hanoi
05-2015

Skills

  • Equipment maintenance
  • Process control
  • Yield improvement
  • Quality assurance
  • Technical troubleshooting
  • Data analysis

Technical Skills

  • Project Management
  • CAD
  • Microsoft Office skill (Excel, PowerBI, Powerapp Powerpoint, Word, Project)
  • Manufacturing statistical tool (PCS, SPC, JMP)
  • Problem solving
  • FMEA/8D/A3/MBPS/5Whys/7Tools
  • Programming: SQL, Python

Awards Certificates

  • Intel Factory Achievement Award, Intel Product Vietnam, 2018, 2019, 2023
  • Lean Six Sigma Certification, Green Belt
  • L2/3 certification for Semiconductor ATE tool, OEM Cohu Delta, Advantest, AEM
  • Ile-de France master scholarship, 2015

Personal Information

Languages

Vietnamese
First Language
English
Upper Intermediate (B2)
B2
Chinese (Mandarin)
Beginner
A1

Timeline

Test Operation Engineer Lead

Intel Products Vietnam
02.2019 - 10.2024

Test Process Equipment Engineer

Intel Products Vietnam
06.2017 - 01.2019

Master of Science - Electrical - Electronic Engineering

University of Paris-Sud

Bachelor of Science - Mechatronics Engineering

Hanoi University of Science And Technology (HUST)
Tien Dung Nguyen