Thuy Hong Vu

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all surfaces, wiped down cabinets, and swept and mopped floors
• Promoted a safe work environment by adhering to health and safety regulations while performing duties.

• Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
• Worked with management team to implement proper division of responsibilities.
• Assisted in the development of training materials to ensure a consistent learning experience for new hires.
• Assist housekeeping service when needed

* Administrative Assistant

- Answer the telephone, take and deliver messages

- Send/collect mails and distribute to the receivers

- Distribute incoming faxes, memos and newspapers

- File, type and make photocopy of document as needed

Ensure efficient use of office equipment (air-condition, computers, printers, fax, telephones,

photocopier, etc.) by staff, guests and consultants

- Arrange maintenance as required or on periodic contract basis for communication systems and other equipment: phone, email, fax, photocopier, etc.

* HR Assistant

- Making a HR planning, searching potential candidates for company through online channels, media: vietnamworks, Facebook,vieclam24h.vn….

- Determine recruitment needs by discussion with the departments manager.

- Makings job description, job requirements based on recruitment needs.

- Evaluating records and interviewing, arranging interviews for the departments manager .

- Proposing, negotiating the salary and benefits of candidates, following candidates during the job placement and probation.

- Following and report monthly timesheet to accountants to pay salaries for employees

- Making payments for general administrative expenses.

- Support in organizing parties, organizing company events.

- Managing and archiving the company's stamp, make photocopy of employee profile, contracts, customers records, supplier contact ...

- Other duties from direct management.

• Telesales services
• Responsible for contacting suppliers
• Update data of all suppliers and partners
• Greeted customers entering store and responded promptly to customer needs.
• Divide shifts, prepare work schedules, specific daily tasks for employees and then monitor work progress (with Restaurant's Manager)
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels, include prepare income statements and sales financial reports at the store's closing time.