Thu Van Ngo
Summary
- Hardworking and enthusiastic, will learn in every facet of work and try to stays on top of current and expected demands.
- Dedicated. Solid team player with outgoing, positive demeanor.
- Specialize in quality, speed and process optimization. Energetic and results-oriented with passion for developing.
- Motivated to maintain customer satisfaction and contribute to company success.
Overview
17
17
years of professional experience
Work History
Peer Tutor
Person
06.2006 - 06.2007
Event Planner
Company
12.2008 - 03.2013
- Consulted with customers to determine objectives and requirements for events.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated schedules and timelines for events.
- Performed face-to-face meetings to finalize contract for services and event details.
- Hired, trained and supervised volunteers and support staff required for events.
Beauty Salon Owner
Person
11.2019 - 04.2021
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Kitchen Crew Member
Company
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained composure and work quality while under stress.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Plated and presented food following chef requirements.
Model
Organization
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
- Researched promoted products to understand overall value proposition.
Beauty Specialist
Person
03.2023 - 09.2023
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Followed up with customers to increase satisfaction with purchases and services.
- Trained new staff in product knowledge and customer service protocols.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
Education
High School Diploma -
Dong Da High School
VietnamSkills
- Study Tips ( quickly & accurately perform Math )
- Simple Knowledge of Microsoft Word, Powerpoint, Excel Program
- Quality Control
- Punctual and Reliable
- Cleaning and Sanitation
- Customer Engagement
- Relationship Building
Timeline
Beauty Specialist
Person
03.2023 - 09.2023
Beauty Salon Owner
Person
11.2019 - 04.2021
Event Planner
Company
12.2008 - 03.2013
Peer Tutor
Person
06.2006 - 06.2007
Kitchen Crew Member
Company
Model
Organization
High School Diploma -
Dong Da High School
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