Summary
Overview
Work History
Education
Skills
Software
Hobbies
Timeline
Hi, I’m

Thu Thu Nyein Aung

Operation Director
Thu Thu Nyein Aung

Summary

Experienced operations director proficient in export/ import, trading and distribution operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.

Overview

8
years of professional experience
16
years of post-secondary education
2
Languages

Work History

Naw Tayar Myaing Company Limited
Yangon, Myanmar

Director of Operations
01.2023 - Current

Job overview

  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Defined, implemented, and revised operational policies and guidelines.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Monitored budget and utilized operational resources.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Reported issues to higher management with great detail.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Directed shipping and receiving of wide range of products daily.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.

Naw Tayar Myaing Company Limited
Yangon, Myanmar

General Manager
01.2020 - 12.2022

Job overview

  • Oversaw day-to-day operations.
  • Designed strategy and set goals for growth.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set policies and processes.
  • Ensured employees work productively and develop professionally.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Oversaw recruitment and training of new employees.
  • Prepared regular reports for upper management
  • Ensure staff follows health and safety regulations
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Naw Tayar Myaing Company Limited
Yangon, Myanmar

Operations Manager
11.2016 - 12.2019

Job overview

  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement, and review operational policies and procedures.
  • Assist HR with recruiting when necessary.
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee budgeting, reporting, planning, and auditing.
  • Work with senior stakeholders.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Support worker communication with the management team.

Naw Tayar Myaing Company Limited
Yangon, Myanmar

Assistant Operations Manager
08.2015 - 08.2016

Job overview

  • Checked company day-to-day operation to report back to the general manager,
  • Acted as second-in-command to the manager, and took care of all duties in their absence,
  • Assisted the Manager with operational issues,
  • Schedules meetings and team building sessions as required,
  • Promptly answered the questions of staff and other stakeholders,
  • Provided excellent customer service and maintained relationships with suppliers,
  • Prepared and filed forms and other documents,
  • Assisted with recruitment and onboarding processes,
  • Took inventory and ordered office supplies as needed,
  • Updated logs and order forms,
  • Analyzed all operations and forwarding suggestions for improvement to the Manager.

Education

No. 2 Basic Education High School Sangchaung
Yangon

Academic from Academic
06.1999 - 03.2010

University Overview

Yangon University of Distance Education
Yangon

Bachelor of Arts from Specialization in English
08.2010 - 11.2013

University Overview

Assumption University of Thailand
Bangkok, Thailand

Master of Business Administration from Business Administration and Management
06.2014 - 08.2016

University Overview

Skills

    Strategic planning and execution

Process improvements

Performance Analysis

Coaching and mentoring

Business Development

Inventory management

Product development

Relationship building

Budget development

Effective leader

Active Listening

Recruitment

Carrier negotiations

Distribution and warehousing

Transportation activity management

Budget planning

Continuous Improvement

Logistics Management

Operational management

Cost reduction

Contract Management

Cost control and tracking

Shipment coordination

Supply Chain Management

Supply chain distribution

Project Management

Business administration

Market Positioning

Client communication

Market Analysis

Software

Microsoft Words

Microsoft Excel

Adobe Acrobat Pro

Microsoft Power Point

SPSS

ERP System

Hobbies

Hobbies
  • Reading
  • Gym
  • Pet lover

Timeline

Director of Operations
Naw Tayar Myaing Company Limited
01.2023 - Current
General Manager
Naw Tayar Myaing Company Limited
01.2020 - 12.2022
Operations Manager
Naw Tayar Myaing Company Limited
11.2016 - 12.2019
Assistant Operations Manager
Naw Tayar Myaing Company Limited
08.2015 - 08.2016
Assumption University of Thailand
Master of Business Administration from Business Administration and Management
06.2014 - 08.2016
Yangon University of Distance Education
Bachelor of Arts from Specialization in English
08.2010 - 11.2013
No. 2 Basic Education High School Sangchaung
Academic from Academic
06.1999 - 03.2010
Thu Thu Nyein AungOperation Director