Summary
Overview
Work History
Education
Skills
Software
Hobbies
Timeline
Hi, I’m

Thu Thu Nyein Aung

Operation Director
Thu Thu Nyein Aung

Summary

Experienced operations director proficient in export/ import, trading and distribution operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.

Overview

8
years of professional experience
16
years of post-secondary education
2
Languages

Work History

Naw Tayar Myaing Company Limited
Yangon, Myanmar

Director of Operations
01.2023 - Current

Job overview

  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Defined, implemented, and revised operational policies and guidelines.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Monitored budget and utilized operational resources.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Reported issues to higher management with great detail.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Directed shipping and receiving of wide range of products daily.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.

Naw Tayar Myaing Company Limited
Yangon, Myanmar

General Manager
01.2020 - 12.2022

Job overview

  • Oversaw day-to-day operations.
  • Designed strategy and set goals for growth.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set policies and processes.
  • Ensured employees work productively and develop professionally.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Oversaw recruitment and training of new employees.
  • Prepared regular reports for upper management
  • Ensure staff follows health and safety regulations
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Naw Tayar Myaing Company Limited
Yangon, Myanmar

Operations Manager
11.2016 - 12.2019

Job overview

  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement, and review operational policies and procedures.
  • Assist HR with recruiting when necessary.
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee budgeting, reporting, planning, and auditing.
  • Work with senior stakeholders.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Support worker communication with the management team.

Naw Tayar Myaing Company Limited
Yangon, Myanmar

Assistant Operations Manager
08.2015 - 08.2016

Job overview

  • Checked company day-to-day operation to report back to the general manager,
  • Acted as second-in-command to the manager, and took care of all duties in their absence,
  • Assisted the Manager with operational issues,
  • Schedules meetings and team building sessions as required,
  • Promptly answered the questions of staff and other stakeholders,
  • Provided excellent customer service and maintained relationships with suppliers,
  • Prepared and filed forms and other documents,
  • Assisted with recruitment and onboarding processes,
  • Took inventory and ordered office supplies as needed,
  • Updated logs and order forms,
  • Analyzed all operations and forwarding suggestions for improvement to the Manager.

Education

No. 2 Basic Education High School Sangchaung
Yangon

Academic from Academic
06.1999 - 03.2010

University Overview

Yangon University of Distance Education
Yangon

Bachelor of Arts from Specialization in English
08.2010 - 11.2013

University Overview

Assumption University of Thailand
Bangkok, Thailand

Master of Business Administration from Business Administration and Management
06.2014 - 08.2016

University Overview

Skills

    Strategic planning and execution

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Software

Microsoft Words

Microsoft Excel

Adobe Acrobat Pro

Microsoft Power Point

SPSS

ERP System

Hobbies

Hobbies
  • Reading
  • Gym
  • Pet lover

Timeline

Director of Operations
Naw Tayar Myaing Company Limited
01.2023 - Current
General Manager
Naw Tayar Myaing Company Limited
01.2020 - 12.2022
Operations Manager
Naw Tayar Myaing Company Limited
11.2016 - 12.2019
Assistant Operations Manager
Naw Tayar Myaing Company Limited
08.2015 - 08.2016
Assumption University of Thailand
Master of Business Administration from Business Administration and Management
06.2014 - 08.2016
Yangon University of Distance Education
Bachelor of Arts from Specialization in English
08.2010 - 11.2013
No. 2 Basic Education High School Sangchaung
Academic from Academic
06.1999 - 03.2010
Thu Thu Nyein AungOperation Director