Thurein Ye Yint
Summary
Dedicated and versatile professional with a proven track record of success in tourism, hospitality & customer service incliding extensive experience spanning across diverse sectors; Fintech, Digital Marketing, Advertising & so on. My adaptable nature allows me to thrive in dynamic environments, consistently delivering exceptional results. Possessing a passion for cultivating meaningful customer relationships and leveraging emerging technologies, I am adept at navigating complex challenges and driving business success across multiple industries.
Overview
5
5
years of professional experience
Work History
Casino Dealer
Resort World Sentosa (Singapore)
08.2022 - Current
- Supported seamless game transitions, swiftly changing decks or replacement cards as needed without disrupting playtime.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
Account Executive
Passion Point (Mango media Myanmar)
01.2022 - 07.2022
- Actively consult with clients on the various aspects of SEO/SEM, audience segmentation and numerous other issues relating to the expectation of clients concerning conversions and user acquisitions
- Establish good rapport with clients and maintain a high renewal rate
- Accountable for the planning and preparation stage, formulating and managing clients' digital strategy and working with the agency's digital specialists
- Assist to enhance clients' branding by leveraging on digital campaigns
- A key player launching numerous famous brands such as 'Sensodyne Myanmar, Power Alkaline Battery & MASTER Insect Killer.'
Sales & Marketing Specialist
Royal Lucky Fish Media Myanmar
12.2020 - 12.2021
- Search and penetrate new market segments for POSM, Garment service and medical equipment
- Analyze and discuss the needs and wants of customers & continuous follow-up to keep in touch to fulfill their necessary
- Successfully establish & service to various distinct Companies of Myanmar such as 'Save the Children, MDG group, Proven group of companies, AIA insurance, Premier' etc.
Operation Executive
2C2P
10.2019 - 07.2020
- Being a team player at launching 'Mandalay Smart Pay' wallet of 2C2P & Sai Sai Pay
- Operate Merchants and Customers oriented trainings and assistance via various channels such as Hotline, Mail, Facebook, Viber, Zendesk, Work chat, etc..
- Supervise & monitor cash and card payment transactions via various banks and operators.
Education
Bachelor's Degree - Tourism Management
National Management Degree College
Yangon, Myanmar12.2019
Skills
- Adaptability to Change
- Excellent customer service
- Account Management
- Relationship building and management
- Written and verbal communication
- Operational Efficiency
- Regulatory Compliance
- Quick Learner Aptitude
Languages
English
Myanmar
Timeline
Casino Dealer
Resort World Sentosa (Singapore)
08.2022 - Current
Account Executive
Passion Point (Mango media Myanmar)
01.2022 - 07.2022
Sales & Marketing Specialist
Royal Lucky Fish Media Myanmar
12.2020 - 12.2021
Operation Executive
2C2P
10.2019 - 07.2020
Bachelor's Degree - Tourism Management
National Management Degree College
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