THIVYHA DHARSHINI
GELANG PATAH
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 1 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
3
3
years of professional experience
Work History
Administrative Officer
Lady M's Cakes
03.2024 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Tutor
Own
07.2020 - 7 2021
- Enjoy teaching and has passion for kids
- Guide primary school subjects.
- Possess excellent work ethics and integrity
- Exhibit a positive attitude when faced with challenges
- Possess a passion for nurturing children, Love children and the learning process
- Have experience in teaching children, preferably at primary level.
Telemarketing
De Beaute, Singapore Shopping Centre
08.2023 - 02.2024
- Calls potential customers to sell [products or services.]
- Shares the selling points for the [products or services.]
- Answers questions about the [products or services.]
- Recommends [products or services] based on their needs
- Completes orders and notifies the appropriate department.
Teacher
Little Footprints Learning Center
12.2022 - 08.2023
- Lead lessons for groups of 4 to 5 students
- Conduct semestral assessments twice a year in a group setting
- Create teaching methods and instructional materials to meet the needs of young learners
- Track students' academic progress
- Prepare progress reports and communicate with parents about students' learning progress during the school terms
- Hold Meet-the-Parents sessions at the end of each semester, twice a year.
- Participate in awareness talks and training sessions
- Contribute to curriculum and resource design, action research, and pilot studies
CUSTOMER SERVICE
De Beaute, Singapore Shopping Centre
03.2022 - 12.2022
- Serves customers by providing product and service information and resolving product and service problems
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
- Opens customer accounts by recording account information.
CLINIC ASSISTANT
METRO CLINIC
07.2021 - 03.2022
- Taking appropriate records of their health condition
- Inspect the supply of clinic equipment to ensure in a good condition and sterilize them against infection before use
- Encourage patient to take their treatment and drug prescription seriously
- Mediate between patients health and healthcare providers.
Education
Diploma in business management, Business law, Accounting, Operation management, Principle of finance, Human resource management -
Netwon international college
Sijil Pelajaran Malaysia (SPM) -
SMK Methodist | ACS
Skills
Excel
PowerPoint
Words
Fast typing
Office Management
Languages
ENGLISH
BAHASA MALAYSIA
TAMIL
Timeline
Administrative Officer
Lady M's Cakes
03.2024 - Current
Telemarketing
De Beaute, Singapore Shopping Centre
08.2023 - 02.2024
Teacher
Little Footprints Learning Center
12.2022 - 08.2023
CUSTOMER SERVICE
De Beaute, Singapore Shopping Centre
03.2022 - 12.2022
CLINIC ASSISTANT
METRO CLINIC
07.2021 - 03.2022
Tutor
Own
07.2020 - 7 2021
Diploma in business management, Business law, Accounting, Operation management, Principle of finance, Human resource management -
Netwon international college
Sijil Pelajaran Malaysia (SPM) -
SMK Methodist | ACS
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