Summary
Overview
Work History
Education
Skills
LANGUAGES
References
PERSONAL PARTICULARS
Timeline
Generic

Thiviya Deivaraja

Singapore

Summary

To develop a lifetime career in an organization which gives opportunities to handle challenging tasks and responsibilities in a highly competitive environment and assure my leadership and development will be fully utilized. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

General Admin Clerk

ACS Maju
  • Develop And Maintain A Filing System
  • Answer And Direct Phone Calls
  • Organize And Schedule Appointments
  • Assist In The Preparation Of Regularly Scheduled Reports
  • Maintain Contact Lists
  • Act As The Point Of Contact For Internal And External Clients
  • Prepare Monthly Billing Purpose And Issue Invoice For The Company
  • Maintain Files And Records So They Remain Updated And Easily Accessible

Cash And Valuable Security Officer

Certis Cisco Singapore
07.2019 - 07.2021
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points permitting entry
  • Obtains help by sounding alarms
  • Prevents losses and damage by reporting irregularities informing violators of policy and procedures; restraining trespassers
  • Completes reports by recording observations, information, occurrences, and surveillance activities
  • Maintains environment by monitoring and setting building and equipment controls
  • Maintains organization's stability and reputation by complying with legal requirements
  • Ensures operation of equipment by completing preventive maintenance requirements
  • Contributes to team effort by accomplishing related results as needed
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.

Recovery Assistant

NINJAVAN SG
02.2022 - Current
  • Used customized ticketing system and kept related notes and documentation on incidents.
  • Maintained daily contact with project managers and IT personnel to deliver timely status updates.
  • Collaborated with various groups to troubleshoot and resolve build and deployment issues.
  • Developed, implemented and operated network system infrastructure and procedures.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Documented case management activity for accurate, reliable records.
  • Improved relapse prevention rates with targeted recovery program mentoring.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Collaborated with various stakeholders to promote social services.
  • Used customized ticketing system and kept detailed notes and documentation on incidents.
  • Developed, implemented, and operated network system infrastructure and procedures.
  • Established network shares and upgraded and configured hardware.
  • Safeguarded patients from potential hazards by conducting regular safety assessments of their living environments.
  • Coordinated referrals for additional services or resources when necessary to address gaps in support networks or unmet needs.
  • Managed competing priorities within fast-paced clinical environments while maintaining focus on patient-centered care principles.
  • Educated family members on strategies for supporting their loved ones during rehabilitation efforts at home or in community-based settings.
  • Anticipated patients'' needs by proactively troubleshooting potential barriers to progress, such as transportation or financial challenges.
  • Facilitated smooth transitions between healthcare settings by coordinating discharge planning activities with interdisciplinary teams.
  • Enhanced patient recovery by implementing customized care plans and monitoring progress.
  • Assisted patients in regaining independence with personalized therapy programs and daily living activities.
  • Demonstrated adaptability in response to evolving best practices or changes in organizational policies and procedures.
  • Utilized evidence-based practices to optimize patient outcomes during the recovery process.
  • Contributed to the development of effective treatment plans through timely feedback on patients'' progress to supervising clinicians.

Document Controller & General Administration

Showa Denko (Singapore)
04.2021 - 01.2022
  • Managed daily office operations, communications and office scheduling for company
  • Planned, scheduled and produced all company meetings, including with VIP clients
  • Research & selected marketing item for upcoming sales year
  • Led weekly staff meeting for office personnel
  • Prioritized and completed assigned projects by required deadlines
  • Data organization & upkeep, and miscellaneous tasks as required
  • Scheduled for internal and external audits and management review meetings
  • Created, Maintained and entered information into database
  • Recorded information and maintained current documentation
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
  • Provided support for document controls and worked with contract documents.
  • Collaborated closely with project managers to create and maintain accurate document distribution matrices, ensuring the right information reached relevant personnel in a timely manner.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Optimized workflow efficiency by proactively identifying bottlenecks in the document management process and proposing solutions for improvement.
  • Enhanced document organization by implementing efficient categorization and filing systems.

Education

Diploma - Operations Management (Ops)

Raffles University Johor Bahru
10.2023

High School Diploma -

SMK Taman Selesa Jaya
Johor Bahru , Malaysia
12.2015

Skills

  • Positive and friendly
  • Hard working
  • Customer-focused
  • Communication Skills
  • Basic On Computer Skills (MS Team, Access, Excel, Power Point And Word)
  • Account Updating
  • Call Flow Maximization
  • Appointment Scheduling
  • Complaint Resolution
  • Paperwork Processing
  • Data Entry
  • Product Knowledge
  • Data Collection
  • Active Listening
  • Stock Management
  • Documentation
  • Receiving Support
  • Customer Relationship Management (CRM)
  • Supply ordering
  • Document management
  • Office supply management
  • Scheduling and calendar management
  • Invoice processing
  • Documentation and recordkeeping
  • Cash management
  • Customer follow-up
  • Team collaboration
  • Filing systems

LANGUAGES

BAHASA MALAYSIA
ENGLISH
TAMIL

References

Yes, Will Consider, Anytime, $2600 (Negotiable)

PERSONAL PARTICULARS

11/02/97, 26, FEMALE, SINGLE, INDIAN, MALAYSIAN

Timeline

Recovery Assistant

NINJAVAN SG
02.2022 - Current

Document Controller & General Administration

Showa Denko (Singapore)
04.2021 - 01.2022

Cash And Valuable Security Officer

Certis Cisco Singapore
07.2019 - 07.2021

General Admin Clerk

ACS Maju

Diploma - Operations Management (Ops)

Raffles University Johor Bahru

High School Diploma -

SMK Taman Selesa Jaya

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Thiviya Deivaraja