Anna Pham
Summary
Adept Customer Service Representative with a proven track record at Beauty Line, enhancing customer satisfaction through expert resolution of conflicts and complaints. Excelled in relationship building and critical thinking, significantly improving client relations. Mastered data entry, contributing to streamlined weekly and monthly reporting processes. Achieves and maintains high customer service standards, consistently exceeding targets.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Beauty Line
06.2022 - 01.2025
customer care consultant, cashier, weekly report, monthly report.
Education
/ - /
/
/Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Relationship building
- Conflict resolution
- Complaint handling
- Client relations
- Professional telephone demeanor
- Customer satisfaction measurement
- Complaint resolution
Timeline
Customer Service Representative
Beauty Line
06.2022 - 01.2025
/ - /
/
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