Summary
Overview
Work History
Education
Skills
Personal Information
Career Achievements
Languages
Interests
Timeline
Generic

Thiru Chelvam

Summary

Dedicated Facilities Operations Manager bringing 22 years of experience in energy management and building systems, including mechanical, security, automation and HVAC. Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change.

Overview

22
22
years of professional experience

Work History

Facilities Manager

Mandai North Crematorium
10.2024 - Current
  • Company Overview: 1 year contract
  • In charge of facilities management of Mandai North Crematorium- M&E, Landscape and Conservancy services
  • Supervise a team of officers in ensuring the cremation ceremony and process are carried out smoothly and efficiently
  • Oversee and responsible for real-time monitoring of operations equipment, such as cremators and Automated Guided Vehicles (AGVs) to ensure smooth and efficient running of the day-to-day crematorium operations and equipment
  • Attend to alerts/faults/alarms at cremators and AGVs
  • Provide quick response to troubleshoot and rectify faulty equipment immediately and remotely, to ensure any equipment malfunction does not result in systems failure
  • Coordinate daily operations and maintenance (preventive and breakdown) of the cremators and assist supervisor in the administration of the cremator term contract
  • Handle and manage feedback
  • Support supervisor in monitoring ground situations that includes statistics collation and reports preparation
  • 1 year contract

Operations Manager

Orange Valley Nursing Home
11.2023 - 05.2024
  • Headed the building and facility management team of the 5 nursing homes
  • Oversaw the Operations team in ensuring the smooth delivery of the facilities, laundry, housekeeping, fire command centre and transportation services in the nursing home
  • Coordinated on the Home's regulatory, licensing, safety, and environmental requirements as per statutory regulatory measures to ensure that the physical integrity of the building structure, its appearance and optimal functions meet the necessary standards

Operations Manager

NTUC Nursing Home
04.2022 - 09.2023
  • Headed the building and facility management team of the nursing home, overseeing 10 members
  • Oversaw the Operations team in ensuring the smooth delivery of the facilities, laundry, housekeeping, fire command centre and transportation services in the nursing home on a daily basis
  • Coordinated on the Home's regulatory, licensing, safety, and environmental requirements as per statutory regulatory measures to ensure that the physical integrity of the building structure, its appearance and optimal functions meet the necessary standards

Depot Premise Manager

SMRT
09.2017 - 03.2022
  • Managed the facilities and project management in the depot
  • Prepared the annual budget and report on financial performance regularly
  • Appointed Depot FSM for 5 years
  • Carried out fire drills and TTX
  • Appointed Depot WSH Coordinator
  • Carried out safety checks regularly in the depot
  • Main in-charge of depot essential services such as M&E, project, security, cleaning, and project management

Property Manager

Singapore Turf Club
07.2010 - 07.2017
  • Headed the onsite facilities teams based in Singapore Turf Club and provided high quality, day-to-day management of the facilities
  • Coordinated and ensured that the systems are in place for systematic and regular inspections of building mechanical and electrical installations, plant, and equipment to identify items in need of repair, replacement or that are performing below design/acceptable levels, and that the appropriate remedial action to put in repair all defects recorded
  • Liaised with respective building landlords at off-course betting centres (OCB) facilities and ensured the OCB leases are renewed on time and on favourable terms for the club
  • Directly in-charge of contract and tender renewal of service providers in the club

Assistant Property Manager

SMM
01.2005 - 06.2010
  • Headed the total facility management of the 7 MOE schools under my charge
  • Directly ensured that the schools are continually maintained to high standard in the following areas of building management, M&E management, landscaping, parking, signage and project management

Senior Property Executive

Campaign Complete Solutions
01.2003 - 12.2004
  • Managed the M&E (ACMV System, Chiller System, Fire Protection System) and facility maintenance operations of DBS tower 1 & 2, DBS auditorium, DBS and POSB Branches and ATM machines in Singapore
  • Managed emergency and ad-hoc repairs, breakdowns, and troubleshooting
  • Supervised and regularly reviewed the works carried out by contractors/ vendors to ensure the works were in accordance with statutory requirements and Service Level Agreement

Education

Bachelor of Commerce - Commerce

University of Tasmania
Australia
08.2002

Specialist Diploma in Energy & Facility Management - Facility Management

BCA
Singapore
11.2012

Certified Fire Safety Manager - Fire Safety

SCDF
Singapore
11.2013

Skills

  • Real Estate Management
  • Facility Maintenance Management
  • Operational Expertise
  • Energy Optimization

Personal Information

Nationality: Singaporean

Career Achievements

  • NTUC Health, Improved team morale on a consistent basis, Reduced the time required for the maintenance matters by pro-active management, Improved vendor management and their work morale
  • SMRT, Won the Best Depot Security Award 2 years in a row, Engaged best business practices to manage and reduce operation costs, Brought down depot operational maintenance costs by 20%, Spearheaded the depot enhancement projects which increased the safety and security in the depot
  • Singapore Turf Club, Managed the club's multi-million projects within budget and stipulated time frame, Successfully managed betting centres (external facilities) and promptly investigated the building defect management matters thus enhancing public access to comfortable setups, Maintained strong team morale and cohesiveness within team members, Successfully lowered maintenance expenditure by 30% for the facility annual budget
  • SMM, Ensured on good relationships with school's administration and promptly attended to their maintenance queries thus exceeding their normal expectations on many occasions, Reduced response time for defect rectification repair maintenance work from 50% to 20% by the term contractors, Increased effective completion of building and M&E related work matters by 30%

Languages

English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)

Interests

Meeting up with friends

Taking up courses

Timeline

Facilities Manager

Mandai North Crematorium
10.2024 - Current

Operations Manager

Orange Valley Nursing Home
11.2023 - 05.2024

Operations Manager

NTUC Nursing Home
04.2022 - 09.2023

Depot Premise Manager

SMRT
09.2017 - 03.2022

Property Manager

Singapore Turf Club
07.2010 - 07.2017

Assistant Property Manager

SMM
01.2005 - 06.2010

Senior Property Executive

Campaign Complete Solutions
01.2003 - 12.2004

Bachelor of Commerce - Commerce

University of Tasmania

Specialist Diploma in Energy & Facility Management - Facility Management

BCA

Certified Fire Safety Manager - Fire Safety

SCDF
Thiru Chelvam