Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Thiru Kumaran

Student
Singapore

Summary

My name is Thiru Kumaran and i am a Motivated and hardworking Higher Nitec graduate in IT Systems and Networks from the Institute of Technical Education (2023–2025), with a strong academic record and practical experience in both technical and administrative tasks. Skilled in troubleshooting network issues, maintaining computer systems, and providing responsive, professional customer service. Trained in handling enquiries, report writing, and administrative support with accuracy and efficiency.

Fluent in English with excellent written and verbal communication skills, confident in speaking to clients and colleagues alike. Known for the ability to remain calm under pressure, solve problems quickly, and follow instructions precisely. A fast learner who adapts easily to new environments and excels in team-based or independent roles. Committed to delivering high-quality work and contributing effectively to any work given.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

IT Support Engineer

Rayton
08.2024 - 06.2025
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.
  • I managed to enhance my skills in problem solving and admin work which allows me to execute admin work given by any company smoothly
  • i learned how to improve on my problem solving skills as everyday a different end user will have will have a different problem which would require us to solve

Banquet Server

Marina Bay Sands
01.2023 - 03.2023
  • I was Working with marina bay sands hotel in the banquet industry by being a server i had to interact with many people to get their issues solved and serve food clean tables and many more adhoc duties which required patience and teamspirit
  • My time as a banquet server allowed me to learn many things about the work life where dedication and ability to solve things under pressure are crucial
  • overall it was a good learning experience as my first part time job

Retail Assistant

Nike
01.2022 - 02.2022
  • I worked with Nike as retail sales person, this job taught me about what qualities are needed to run a big operation
  • i learned how to communicate with clients and close out deals for products in a professional and smooth way
  • i learned about rejection and how i am able to work through it in order to close the next deal
  • i learned how to use many admin items to stocktake and keep products in the back of the house recorded and well taken care o

Education

GCE NLEVELS -

Christ Church Secondary School
01.2019 - 01.2023

Higher Nitec - IT Systems and Network

Institute of Technical Education
01.2023 - 01.2025

Skills

Communication

Team Collaboration

Leadership

Team Leadership

Customer service

Problem-solving

Documentation and reporting

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Awards

  • Edusave Award - Top 20% in Cohort, Ministry of Education, Singapore (MOE), 03/01/22, This was given to me as I had achieved top 20% in my whole cohort due to sheer determination and hard work.
  • Eagles - Edusave Leadership Award, Ministry of Education, Singapore (MOE), 01/01/18, This award was given to me as I was the leading captain of my school's football team and I was able to cooperate and tackle many problems with my team.
  • Was part of the Focus group discussion With LTA(Land Transport Authority)
  • Attained the SP young engineer award for inventing a prototype to help with elderly needs
  • Won the Prosegur grant award for the years 2022 and 2023
  • Won the edusave good progress award in 2021
  • Won the Active Sg cup (League 5) 2022



Timeline

IT Support Engineer

Rayton
08.2024 - 06.2025

Banquet Server

Marina Bay Sands
01.2023 - 03.2023

Higher Nitec - IT Systems and Network

Institute of Technical Education
01.2023 - 01.2025

Retail Assistant

Nike
01.2022 - 02.2022

GCE NLEVELS -

Christ Church Secondary School
01.2019 - 01.2023
Thiru KumaranStudent