Thipsuphorn Sampachanyanon
Singapore
Summary
Dynamic and results-driven professional with over 7 years of diverse industry experience, complemented by a bachelor’s degree in law (LL.B) and fluency in both Thai and English. Recognized as a TikTok Star and top performer for two consecutive months in 2023, I excel in delivering exceptional outcomes, building strong client relationships, and driving sales success. With expertise in identifying opportunities, providing tailored solutions, and driving product adoption, particularly within advertising sales for the TikTok platform, I am eager to leverage my skills and contribute to your organisorganization's ation's growth.
Overview
7
7
years of professional experience
Work History
Strategic Sale Specialist
TDCX (SG) Pte. Ltd.
05.2022 - Current
- Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email daily, identifying sales opportunities and providing these businesses with the best solution for their business goal with TikTok
- Improve client’s experience by driving optimal and appropriate product adoption
- Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue
- When within scope and area of knowledge, provide pre- and post-sales assistance for all applicable products
- Become an expert on client’s Advertising solutions and ability to identify trends and solve problems
- Providing vital product insights, feedback, and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers
- Champion and produce success stories for advertisers who have had success in growing their business by using the products
- Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success
- Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX
- Specialize in serving the Thai and Singapore markets, leveraging cultural understanding and market expertise to deliver tailored solutions and exceptional service.
Researcher cum Assistant
Industrial Growth Platform Pte. Ltd.
07.2019 - 03.2022
- Conduct primary, secondary research and competitive analysis (e.g., offerings, market positioning, customers, financial performance, etc.) experience various industries such as F&B, healthcare, IT, aircraft industry, e-commerce and etc
- Conducting web-based research to find further information relating to a specific firm
- Develop go-to-market strategies to grow clients’ businesses; including preparation of business plans and presentation decks for board meetings
- Conceptualize and build marketing, training and investment materials
- Participate in projects for specific research, information retrieving
- Cold calling in Thai to arrange interviews/meetings, and on top of that I do Thai<>English translation
- Using computer-based business applications, including Microsoft Excel, to analyse large data sets and to control for quality and accuracy
- Business trip to Thailand and participate in project of business development and training session for clients
- My expertise as a researcher is focus mainly on Southeast Asia Market (especially Thai Market)
- Other support research duties ad hoc
- Support the professional services provided by the Employer to the clients by preparing reports, collecting and analyzing information, arranging meetings, initiating telecommunications
- Support accounting operations by filling documents; entering data into excel spread sheets, Coordinating with external professionals
- Support administrative duties by answering phone, welcoming guests, tidying up office and maintaining office supplies
- Create and keep staff record, annual/medical/childcare leaves etc
- Updating internal documents and records
- Contribute to the Employer by accomplishing related results as needed
- Business trip to Thai land and Asia if required
- Other admin roles ad-hoc
- Website developer (for the article and event session) for the company
- Upload article onto the company’s website monthly
- Maintain the backend of the website at session “Insight and Event” part
- Update the upcoming event and webinar of the company on the website
- Update and posted monthly article on LinkedIn.
Reservation/Operation Executive
Asia Trans Travel Pte Ltd
07.2017 - 06.2019
- Oversee reservation operation
- Booking of the Company Client and agencies with hotel
- Manage basic admin duties (e.g
- Arranged daily order, answer phone call, reply email, sale support document, booking restaurant and hotel, arrange transport for guests)
- Support day-to-day operational to provide all transports for client
- Process Guide Claim for guides
- Process Invoices and billing to travel agencies
- Organise filling system and schedule day-to-day for the drivers and external events or tour group
- Providing customer service and handle client enquiry through email/phone/chat
- Respond to urgent client requests as and when necessary
- Book or block hotel room for client
- Handle packages quotation for group tour.
Content DEVELOPER (Contract Staff)
Our Daily Bread Ministry Asia Ltd
10.2016 - 07.2017
- Involves content development for the Thai Christian Website
- Translate and Proofread Thai content for Thai Website and target for young Thai Christian
- Maintain Thai Website for Christian Content called “Mana Society”
- Maintain Facebook page and update Christian Content for 3 times a week and posted daily Christian quotes.
Education
Bachelor of Law (LL.B.) -
Ramkhamhaeng University
01.2017
Skills
- Sale Performance
- Sale Management
- Inbound Sales
- Lead Generation
- Market Research
- Customer Relationship Management (CRM)
- Cold Calling
- Customer Support
- Digital Marketing
- Travel Agency
- Thai Language
- English Language
Proficiencies Courses Completed
- Cross-Culture - Hald International Senter, (Mandal, Norway) - Jul 2010- Aug 2011
- Business English (B2a) - British Council - September 2020
- Microsoft MS Office Excel, Word and PowerPoint (Basic to Intermediate) Excel. - SkillsFuture Singapore (SSG) - February 2021
Nric Number
S8686122D
Personal Information
- Expected Salary: $6,000 – $8,000 / month
- Date of Birth: 08/29/86
- Nationality: Thai
- Religion: Christianity
References
TDCX (SG) Pte. Ltd., +65 6309 1688, +65 6445 6150, 750D Chai Chee Road, #06-01/06, Singapore, 469004, www.tdcx.com
Timeline
Strategic Sale Specialist
TDCX (SG) Pte. Ltd.
05.2022 - Current
Researcher cum Assistant
Industrial Growth Platform Pte. Ltd.
07.2019 - 03.2022
Reservation/Operation Executive
Asia Trans Travel Pte Ltd
07.2017 - 06.2019
Content DEVELOPER (Contract Staff)
Our Daily Bread Ministry Asia Ltd
10.2016 - 07.2017
Bachelor of Law (LL.B.) -
Ramkhamhaeng University
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