Thiagarajan Gopal
Skudai
Summary
Resourceful Section Manager with impressive industry expertise and Electrical and Electronics degree. Manages fast-paced departments with grace and efficiency, continuously improving operations. Strong financial management, organizational and communications skills enabled exceptional outcomes. Section Manager experienced in establishing and enhancing production initiatives to achieve performance objectives. Well-versed in establishing work priorities to support personnel duties and tasks to promote quality service. Monitors cost-effectiveness and develops countermeasures and process improvement activities to train workers and enhance productivity. 20 years of engineering experience multiple industries environments. Skilled in establishing safety, quality and production goals and monitoring progress through problem-solving and employee development. Prioritizes team workload for optimal results. Smoothly direct employees carrying out operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Section Manager
Fujitec Singapore Corporation Limited
02.2022 - Current
- Oversee daily operations and ensure smooth running and solution, review of the work progress on daily basis
- Manage budget and breakdown and personal allocation efficiently
- Daily check breakdown and discuss with Engineers and eliminate the problem
- (CRM) Customer relationship management to improve business relationship to the business (Account Manager)
- Monitor cost saving process, manage 42 manpower, parts purchase, contract, contractors tender and contractors’ efficiency plan and execute
- Weekly and monthly budget meeting with GM
- Familiar with maintenance management ERP system
- Advanced knowledge of engineering multi-industry experienced
- New lift breakdown and discuss with project, test and purchasing department
- Coordinate and direct service and engineering team, Engineers, Supervisors Technicians, vendors and contractors
- Manage service team, Monitor and conduct tool box meeting and communicate and assist for lift progress and etc.
- Assist the team leaders regarding client needs and execute the task.
- New commission and service maintenance schedule.
- Training warranty and chargeable terms and condition.
- Train and monitor write field service report clearly and use correct sales, parts and job code to tally with ERP parts order, BOM list system
- Develops the team, motivation and by regular coaching overall of the field service to get better results
- Understand and arrange training for new system and knowledge for Engineers and Technicians
- Monitor breakdown and follow up with Team leaders weekly meeting with my department and discussed past week outcome and plan upcoming week progress and meeting and guide them for next task
- Discuss with team KPI to achieve every month and department KPI to avoid LD from client Government town council
- This plan will impact good sound for personal, department and organization
- Grow on personals for safety, SOP, WI, tools, 5S understanding and company system refer to client and organization needs
- Arrange training for all service department as specially on site personal to fully understand the system
- Manage good the relationship with clients
- Create PO by respective supervisor check and verify and submit to admin and finance department once job complete check and approve payments
- Manage, assign and monitors department LEP (replace new system) project
- Schedule monthly lift maintenance and pass to site PIC for execute
- Fully understand comprehensive and non-comprehensive contract with client, parts, man hours, warranty and chargeable
- Verify the cost for with client and management before sign contract
- Presentation with client regarding cost, contract, equipment, parts installation, warranty and chargeable
- Keep proper history of equipment, date install, start date, model of equipment, PM, CM, upgrade, service and maintenance data
- If need refer to technical team to support for the troubleshoot
- Create WI, RA, SOP for respective client location
- Keep on improve and provide more profit to organization
- Monthly presentation meeting with GM and explain the scored and KPI team
- Discussion improvement plan and maintain the good score team
- My accountability for the team and team accountability
- Service and breakdown maintain the standard as work instruction
- Routine checked for safety PPE and during onsite check PPE and inspection condition and date of expire
- Responsible for review and approval of contamination control assessments of site and prepare engineering controls to reduce or eliminate the safety risk.
- Improved team efficiency by streamlining processes and implementing effective communication strategies.
- Led cross-functional teams for successful project completion within deadlines and budget constraints.
- Enhanced productivity with staff training and development programs, resulting in higher employee satisfaction rates.
- Developed and executed strategic plans to achieve company objectives and improve overall performance.
- Managed budgets, resources, and schedules to ensure timely delivery of high-quality results.
- Mentored junior employees for career growth, building a strong talent pipeline for the organization.
- Implemented process improvements that increased operational efficiency and reduced costs.
- Achieved consistent on-time project completion by monitoring progress, identifying bottlenecks, and taking corrective actions as needed.
- Ensured compliance with industry standards and regulations through rigorous quality control measures.
- Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
- Fostered a positive work environment by promoting teamwork, open communication, and recognition of individual achievements.
- Resolved complex issues through root cause analysis and implementation of effective solutions tailored to specific situations.
- Optimized resource allocation by analyzing data trends, forecasting future demands, and adjusting staffing levels accordingly.
- Negotiated contracts with vendors to secure favorable terms while maintaining strong working relationships for long-term partnerships.
- Championed innovation by encouraging creative problem-solving approaches among team members in pursuit of business excellence.
- Reduced customer complaints significantly by developing comprehensive issue resolution protocols designed to address concerns promptly and effectively.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Executed quality assurance audits and addressed non-complying issues to improve section performance.
- Improved user service quality to promote customer loyalty and enhance operations efficiency.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Enforced health and safety protocols to promote safe working environment.
- Utilized data analysis tools to identify and resolve production issues.
Manager
Akalas Setia
02.2021 - 01.2022
- To succeed in an environment of growth and excellence and earn a job which provides job satisfaction and self-development and helps me achieve personal as well as Organization goals
- Investigate the process and quality failures resulted from equipment/process related problem and propose permanent solution to fix them
- Use fishbone technique for solve problem and service, safety, quality, delivery and cost
- To carry out the change request and evaluate the change effects on validated process
- Participate in cost reduction, cost saving, machine set-up and improve efficiency of machines repairs time
- To out-sourcing and evaluating new technology innovations which lead to increase of machine efficiency and product quality
- Perform wide preventative maintenance as well schedule monthly and yearly and System install or commissioning
- Solve immediate equipment problem and parts Order with respective supplier
- Develop, draft and present annual maintenance ground keeping budget
- Supervised a team of four highly experienced maintenance technicians
- Perform regular risk assessment and enforced safety policies throughout facilities
- Performed root cause analysis and reliability Committed and qualified Maintenance Manager who always ensures smooth facility maintenance procedures by overseeing a dedicated qualified staff
- During the professional experience, I have gained practical hands-on involvement in various maintenance tasks in many industries and learned to prioritize fulfilling maintenance tasks correctly the first time
- On personal level, I’m able to maintain a positive and calm outlook at all times no matter how hectic things become
- Problem solving use QRQC method (Quick Respond Quality Control)
- Orienting, training, assigning, scheduling, coaching, for employee, equipment knowledge, HSE, SOP, WI, QRQC, customer relation and service, (Do thing right, do right thing) philosophy and deliver output which are align to management target
- Communicating job expectations and planning
- 7S technique for better improvements sort, set in order, shine, standardize, sustain, safety and spirit Supervise and oversee maintenance activities
- Achieves maintenance operational objective for monthly and yearly
- Accuracy of inventory utilized to support the timely execution of all agreed activities correctly reported by engineering team
- Understand the contract with client SAJ (Saliran Air Johor) check and test the machine in warehouse
- Monthly need to supply 100 unit to 150 unit
- Warranty 6 months and for repair or service machine will provide 2 weeks only
- Give training for SAJ’s clients and provide manual for them to understand
- Onsite training will be conducted
- If onsite training will charge for customer RM1000 for 4hrs
- Cement hacking, use cement cutter, and cement or additional job
- Check bill of quantity and price of material, check the material use as BQ, calculate basic m2 and M3, calculate piping size and length use and test after installed pipe line and pressure to residences house.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Engineer
Edwards Technologies
10.2015 - 11.2020
- To out-sourcing and evaluating new technology innovations which lead to increase of machine efficiency and product quality
- Daily morning meeting with manager regarding sales and service, safety, quality, delivery and cost
- Feedback from yesterday job and status
- Solution for any outstanding problems
- 16 Associate Engineer and 4 Engineer report to me
- Schedule pm and CM feedback activities for the day
- Meeting with Manager next quarterly objective and job, man power and project activities
- Assist for technician and equipment
- Guide and follow up with continuous improvement project for equipment
- Basic SAP knowledge for parts checking and order parts
- Write field service report for every job and parts changed for customer (Micron)
- Parts check, order new parts, receive parts with correct parts and quantity, inventory and weekly stock take
- Update to management the total cost parts used for weekly
- The under chargeable or Internal order for warranty
- Check equipment with warranty or w/o warranty for daily activity
- Daily pass down to Manager and customer after work and generate daily activity report
- PM for scrubber and troubleshooting of scrubber and change dry pump and turbo pumps
- Read schematic diagram and P and ID for troubleshooting for scrubber
- Check and monitor after PM or troubleshooting
- CM report to customer and future plan to minimize and suggestion for CIP project and testing
- Parts improvement project example minimize chocking in flow line and minimize by product in scrubber
- Safety meeting everyday day and every task and do risk assignment
- Currently scrubber and dry pump experienced
- Clean room and sub fab job etch equipment completely experienced
- Upgrade atomizer and software
- Receive pumps and send to hub With HS2 form
- Follow up with evaluation pump and from daily data collection, send the data to technical team
- Discussion with technical support team and meeting weekly
- Create fracas for parts under warranty and follow up the project until solve by technical team
- Involved in CIP project, means new project installed in customers place in Micron and daily closely follow up and retrieved the data and key excel
- Monthly report and analytics for the equipment performance
- Equipment CIP project, collect data and analysis and feedback the status
- Commissioning, installation and de-installation support
- Submit service report to customer sign, weekly meeting for claim and discussion with customer for report approval for chargeable.) Orienting, training, assigning, scheduling, coaching, for employee, equipment knowledge, HSE, SOP, WI, QRQC, customer relation and service, (Do thing right, Do right thing)
- Communicating job expectations and planning
- Supervise and oversee maintenance activities
- Undertake all maintenance activities on Edwards equipment at customer premises in a safe, timely and effective manner to meet the principle objective customer needs
- As Edwards staff is committed to providing on-site support 24 hours per day, schedule man power weekly standby for support customer
- The Edwards job holder must available to the customer by suitable communication method
- Ensure all relevant trainings assigned are completed in a timely to aid in the course of work and development
- Ability to achieve and demonstrate correct prevention maintenance procedures so the equipment is maintained correct working order and personal safety not jeopardized
- All concern or issues feedback to line manager
- Scrubber Prevention Maintenance Check in Edwards scrubber excel file which scrubber schedule for maintenance, inform to customer to avoid any production output effect
- The day for PM with draw parts and collect from Edwards store
- Bring vacuum, barricade, tool cart, extension wire, wiping cloth, cone and etc
- Check the system condition and take note all the reading for normal and abnormal
- If abnormal reading or near to range will check the parts and change
- Example check temperature range, gas flow, valve system, water flow, booster pump pressure internal, HMI, PLC wiring, testing signal
- Use Scada system to monitor, control and output for production.
- Improved team productivity by providing technical guidance and mentoring junior engineers.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Streamlined manufacturing processes, reducing production costs while maintaining quality standards.
- Applied lean principles to enhance efficiency and reduce waste in various engineering projects.
- Performed preventative maintenance to keep tools and equipment functional.
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Prepared action plans for problematic processes and assets.
- Developed work plans for various personnel roles based on strengths and talents.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Coordinated sampling and analysis tasks to verify quality of finished products.
- Participated in formal internal design reviews of proposed products and components.
- Developed comprehensive engineering documents for all projects.
- Monitored and evaluated engineering performance to recommend improvements.
Test In-charge
Schlumberger Oil Field (S) Pte Ltd
03.2011 - 09.2015
- From 2012 until now I working with Schlumberger Singapore as a testing technician (CAT)
- My responsibility is do servicing for Cementing Pumping Skid (CPS) unit, once unit reach to test bay
- Functional test for unit, top up hydraulic oil, power end oil, transmission oil, greasing for high pressure and low pressure plug There are 2 types of units
- (Engine caterpillar unit and motor 450V driven unit.) Use Scada system to monitor, PLC,VFD and breakers control and output for production
- Do calibration for displacement tank
- Rig up all suction and discharge hoses and high-pressure treating line
- Rig up sensor’s rpm for motor and rpm, temperature sensors, pressure sensors for water and oil and ambient sensor
- We using sensors for reading current value and double confirm all unit control panel match with lab view reading
- Once complete unit functional test, can start test the unit
- We start with pressure test first and finally up to 15000psi with pump in water using graph
- Then continuously do c-pump test, mixing test, horse power test BHP 1000, lock up pressure test with engage 1 gear until 6 gear
- Built up pressure with facility chocked
- Prepare Cat test report for the equipment After complete testing packaging unit
- Follow HSE conduct safety meeting for every task and get approval from HSE rules and regulations
- (Work permit) Example electrical hazardous, pressure, working at height, noise and any contractor job
- Connect 3 phase blower motors 440V and 690 main motors
- Working with 50hp motor to 2000hp motors and maintenance for c-pump motors max pressure 80psi
- Set pressure for agitator motor and check the speed for blenders
- ATEX inspection for enclosure
- Check motor panel wiring according to drawing given by sustaining
- VFD, HMI for synchronize with motor frequency and speed butterfly valve, pneumatic valve, lubrication for equipment’s, high pressure piping line, change filter for oil related parts
- Check gears box – engaging follow the gears, servicing the gear box, check pneumatics system
- Cooling tower maintenance to stabilize caterpillar engine temperature
- Key in all maintenance record, parts, experienced in dismantle and assembling- Working with client ABS and DNV Pump pressure Chemistry - Singapore
- Improved patient satisfaction by providing high-quality nursing care to patients and addressing their concerns promptly.
- Enhanced team collaboration by coordinating with physicians, therapists, and other healthcare professionals in developing individualized patient care plans.
- Reduced medication errors by implementing a thorough double-check system for all medication administration procedures.
- Managed staff scheduling efficiently to ensure adequate nurse coverage during shifts without compromising quality of care provided.
- Mentored new nurses on best practices, clinical skills development, and hospital policies, enhancing overall team performance levels.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Enhanced test coverage by implementing comprehensive testing strategies and methodologies.
- Streamlined the testing process by developing automated test scripts for regression and functional testing.
- Increased product reliability with thorough performance, stress, and load testing.
- Supported cross-functional teams in identifying risks, mitigating issues, and ensuring overall product quality.
- Improved test efficiency by creating reusable test assets such as data sets, templates, and scripts.
- Collaborated with developers to identify root causes of defects and ensure timely resolution.
- Conducted detailed requirement analysis to develop accurate test cases that validated product functionality against specifications.
- Ensured seamless integration of new features through proactive collaboration with the development team during design stages.
- Reduced time-to-market by prioritizing critical tests based on risk assessments and business requirements.
- Achieved high levels of customer satisfaction through diligent verification of bug fixes before final release approval.
- Maintained up-to-date documentation of all test plans, results, and defect reports for efficient tracking and reference purposes.
- Contributed to continuous improvement initiatives within the team by sharing best practices, lessons learned, and proposing innovative solutions for common challenges faced during testing cycles.
- Fostered a culture of knowledge sharing within the team by conducting training sessions on new tools or techniques related to software testing.
- Managed communication between different stakeholders to gather information, resolve differences and implement improvements.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Conferred with engineers and designers to investigate and solve failure issues.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Created, aligned, and optimized electrical instrumentation and testing equipment.
- Interpreted test information to resolve design-related problems.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
- Worked to create safe, low-cost and dependable designs.
- Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
- Devised and implemented updates and resolutions for handling risks, maintaining compliance and improving designs.
- Used surveying equipment to grade and measure land profiles before installation of electrical systems.
Senior Technician
Global Foundries Singapore
04.2005 - 03.2011
- EPD alarm means need to print the wave form from tool
- Submit to process engineer
- The process will find the tool from CVD titanium layer verification gases used in etch
- Execute for prevention maintenance for equipment first need to check wafer count of equipment, example 8000 wafer or RF count
- Before do PM for equipment need to check priority lots or wafer step, because different lots different steps and layer of etching because to avoid the production
- Therefore, need to standby parts for PM
- Example are O-ring, quartz plate, gaskets, piston and sensor
- Once all standby and not effected the production, then only can open the chamber
- Before open chamber must OFF maintenance switch for disable gas detector alarm activate
- Then up the coil and cool down the temperature of etching and ashing chambers
- Once cool down, purge the load lock unload lock chamber, etching, ashing and robot arm chamber using N2 gas
- In chamber side, clean the chamber using DI water and clean the deposition
- Clean all the parts before fix in chamber and make sure no particle on ESC
- Check all ceramic pin condition, if need to change then change and to the alignment of ceramic pin for balance sitting for wafers
- For robot arm need to check the arm position and if fail or out of spec need to do teaching for the robot arm, X axis, Y axis and Z axis
- Change chiller for ESC, change thermocouple for temperature, change ESC (Electric static chuck) , After maintenance or change ESC do chucking and de-chucking for wafer, change generator
- If the leak check within spec, then can run dummy lots for neutralize the chamber
- After complete run then need to do particle, etching rate and ashing rate check
- Through troubleshooting, identifies machine malfunctions of equipment and isolates the failure mechanism
- Repairs the failure mechanism in the most cost-effective manner and cost
- Example alarm is, Pusher pin error > first need to check the pin position or check the pin sensor detector
- After that must check in what process the wafer stop processing and need to call process engineer to recover the wafer by compete the etching process or ashing process, then continue process in rinser with completed the process timing
- Performs calibrations and re-qualifications on equipment at specified intervals and schedules
- Assists process technicians or engineers with the installation and removal new parts
- Run or process the wafer using new recipe and check the steps timing and on plasma, Records times and problems in equipment logs
- Provides daily equipment functioning activity information to Boss
- Sets up standard and special purpose laboratory equipment to test and evaluate and calibrate other instruments and test equipment
- Change dry pump and turbo pump in subfab
- QC for wafer after maintenance work for equipment 2 sigma, 3 sigma particle check and etching and ashing rate
- Check semiauto Change mass flow controller, change pump, change chiller, check temperature
- Using HF and ultrasonic bath, create file for dummy run, check process steps, change trappack
- Change chiller foe esc, change thermocouple, change esc, change generator
- With draw parts from parts centre
- In dry etch process gas for wafer to etching used Chlorine2, Argon, Sulphur hexafluoride SF6, nitrogen trifluoride NF3, and plasma to remove substrate material
- Equipment’s > Hitachi M501, M511, Lamda, Particle check equipment and scope equipment
- Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
- Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
- Enhanced team performance with the development and implementation of comprehensive training programs.
- Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
- Optimized processes by identifying areas for improvement and implementing innovative solutions.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Served as a key point of contact between internal teams, customers, suppliers for technical inquiries or issue resolution needs.
- Contributed to continuous improvement efforts by actively participating in Lean Six Sigma initiatives aimed at process optimization.
- Performed rigorous testing on new products or components before deployment to ensure quality assurance.
- Completed preventive maintenance on set schedules.
- Installed new systems and parts with efficient approach.
- Monitored and enforced safety measures to mitigate hazards.
- Tested components and systems to evaluate performance and identify concerns.
- Performed evaluations of equipment performance to optimize productivity.
- Repaired components, systems and machines to control costs.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Maintained compliance with regulatory standards and safety requirements.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Maintained quality assurance and customer satisfaction objectives.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Managed maintenance activities, supervised staff and inspected equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Technician
UNISEM
10.2003 - 03.2005
- Module: E.O.L laser Marking, Dejunk PM, troubleshooting, change single phase, three phase motor, create file for marking, change rod, teaching for robot arm, 12 hours shift
- Repair die, adjust marking and aligning of strips track
- Monthly and annual PM and change laser module
Education
Bachelor of Engineering - Electrical And Electronics
BMC UNIVERSITY HERTFORTSHIRE
Bukit Merah, Singapore08.2015
No Degree - Electrical, Electronics Engineering
WIT
Perak Malaysia08.2003
Skills
- Report Preparation
- Resource Allocation
- Six Sigma
- Operations Oversight
- Staff Development
- System Enhancements
- Organizational Development
- Operations Improvement
- Preventive Maintenance
- Workforce Management
- Regulatory Compliance
- Lean Manufacturing
- Budget Development
- Staff Leadership
- Continuous Improvement
- Problem Solving
- Team Leadership
- Goal Setting
- Policy Implementation
- Time Management
- Data Analysis
- Performance Management
- Quality Assurance
- Inventory Control
- Team Management
- Motivational Leadership
- Customer Relations
- Staffing Requirement Determination
- Process Planning
- SCADA
- Technical Staff Collaboration
- Decision-Making
- Equipment Troubleshooting
- KPI Tracking
- Maintenance Scheduling
- Material Handling Expert
- Safety Assessment
- Health and Safety Compliance
- Troubleshooting Skills
- Chemical Processing Skill
- Quality Control Management
- Total Quality Management
- Operating Budgets
- Contract Management
Permanent Resident
Singapore
Personal Information
Nationality: Malaysia
Languages
English
Upper intermediate (B2)
Tamil
Advanced (C1)
Malay
Advanced (C1)
Indonesian
Intermediate (B1)
Timeline
Section Manager
Fujitec Singapore Corporation Limited
02.2022 - Current
Manager
Akalas Setia
02.2021 - 01.2022
Engineer
Edwards Technologies
10.2015 - 11.2020
Test In-charge
Schlumberger Oil Field (S) Pte Ltd
03.2011 - 09.2015
Senior Technician
Global Foundries Singapore
04.2005 - 03.2011
Technician
UNISEM
10.2003 - 03.2005
Bachelor of Engineering - Electrical And Electronics
BMC UNIVERSITY HERTFORTSHIRE
No Degree - Electrical, Electronics Engineering
WIT
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