Summary
Overview
Work History
Education
Skills
Expectedsalary
Dateofavailability
Personal Information
Timeline
Generic
Thet Aung

Thet Aung

Lin
Singapore

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action]. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill]. Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking Senior Service Engineer highly effective at troubleshooting, repair, and new [Type] installations. Focused on optimizing performance and production power while reducing costs. Prepared to apply [Number] years of experience to challenging new role at [Company Name]. Proficient Senior Service Engineer knowledgeable about [Type] equipment in the [Description] industry. Adept at applying technical skills to resolve routine and complex problems. Ready to leverage [Number] years of experience to take on new professional challenge Hardworking [Job Title] bringing [Number]+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Versatile [Job Title] skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Experienced Senior Service Engineer familiar with [Type] equipment and [Name] software. Skilled in testing and calibrating equipment by applying technical expertise and utilizing specific equipment assessments. Eager to take on new role with room for growth and advancement.

Overview

18
18
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Manager

Seed System Pte Ltd
9 2023 - Current
  • Be responsible for smooth operations of service department and provide quotation for After-sales service
  • Reviewed costing sheet to cut down vendor cost to optimise profit margin when process the project order with customer PO
  • Chaired monthly operation meeting to address operational issues and recorded meeting minutes
  • Assessed performance of engineers to score KPI appraisal
  • Provide product and technical training to technicians and engineers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Senior Service Engineer

Seed System Pte Ltd
05.2022 - Current
  • Carried out preventive maintenance for cooling products: CRAC, CRAH and INROW (DX & CHILLED WATER) for AIRSYS, HUAWEI, STULZ & VERTIV and other brands
  • Performed preventive maintenance for Uninterruptible Power Supply (UPS) for brand: EATON, HUAWEI, APC, VERTIV and battery monitoring system for brand: CELLGUARD, HUAWEI and HUASU
  • Carried out servicing and troubleshooting for water leak detection system, gas suppression system (FM200, Novec) split unit, VRV and FCU and mechanical ventilation fan
  • Led a team to perform testing and commission single and three phase UPS with network card configuration and CRAC & CRAH (AIRSYS) and UPS systems (EATON, HUAWEI & VERTIV)
  • Replaced parts for CRAC, CRAH & UPS, such as, transducer, pressure switch and power module
  • Responsible for attending fault calls on a rotational basis.
  • Achieved customer satisfaction with timely resolution of technical issues and clear communication.
  • Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
  • Visited customer locations to assess equipment functioning and develop repair plans.
  • Scheduled and implemented maintenance activities for equipment.
  • Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.
  • Implemented preventative maintenance programs, reducing system failures and extending equipment life.
  • Optimized maintenance schedules, resulting in increased equipment reliability and reduced service costs.
  • Collaborated closely with manufacturers on hardware specifications modifications that would improve overall system performance.
  • Provided detailed reports on service activities and outcomes to management, enabling informed decision-making processes regarding system improvements.
  • Resolved customer complaints in prompt, polite and professional approach.
  • Diagnosed and resolved machine operation variations and equipment problems.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Dismantled defective machines and equipment and installed new or repaired parts.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.

Service Engineer

Pro-Matrix PTE.LTD
07.2017 - 07.2019
  • Troubleshooting, Servicing and Maintenance for fire protection system (FM200), Vesda, Air conditioning System (PCU, CRAC,FCU), environmental monitoring system(MM5K,MM4K,IMS), water detection system(TTK,ELSA), electrical system, Cooling Distribution Unit(CDU),Exhaust/fresh air fan
  • Carried out the parts replacement and repair work for above mentioned systems
  • Testing and commission for Air conditioning System (PCU, CRAC, FCU), Fire protection System (FM200), Water Detection System(TTK,ELSA)
  • Standby for company duty hotline
  • Attended the annual building shutdown event and standby on site.
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
  • Analyzed and evaluated performance and optimized efficiency.
  • Created relationships with key decision-makers and served as external technical spokesperson.
  • Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and service contracts.
  • Proactively identified potential service contract opportunities, driving revenue generation and business growth.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Tested systems, noting issues and completing preventive maintenance.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
  • Installed, configured and tested equipment on specialized platforms.
  • Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
  • Provided comprehensive training to junior engineers, fostering professional development within the team.
  • Conducted detailed failure analysis reports for critical incidents, contributing towards continuous improvement initiatives within the organization.
  • Resolved customer complaints in prompt, polite and professional approach.
  • Documented maintenance activities and confirmed compliance with relevant regulations.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Mechanical Engineer

Seed System PTE LTD
02.2013 - 07.2017
  • Troubleshooting, Servicing and Maintenance UPS (uninterruptible power supply)
  • Preventive maintenance (Monthly/Quarterly/Annually) for fire protection system, UPS system, water detection system, air conditioning system, monitoring system, electrical system and ATS/STS System
  • Perform Battery replacement for internal & external batteries
  • Testing and commission for the single phase and three phase UPS with network card configuration
  • Perform the Infrared thermal scanning for UPS and electrical DB
  • Generate battery impedance report and Infrared thermal scanning report
  • Carry out site inspections and resolve site problems and technical issues
  • Diagnose and submit for warranty claim to Eaton
  • Stand-by for company duty hotline.
  • Developed engineering solutions for complex technical problems, enhancing overall system performance and reliability.
  • Conducted root cause analysis to troubleshoot equipment issues and implemented preventive maintenance programs, reducing equipment downtime significantly.
  • Established strong relationships with suppliers and vendors to ensure timely delivery of materials at competitive prices.
  • Applied mechanical problem solving skills to develop creative solutions for quality products.
  • Tested newly installed systems, closely monitoring functionality and adherence to operating specifications.
  • Supported data center power and cooling infrastructure and consistently applied critical facility operational best practices.

Senior Technician

Projman PTE LTD
08.2012 - 12.2012
  • Troubleshooting, Servicing and Maintenance for split type, multi-split type, VRV air cons
  • Servicing AHUs and cooling tower
  • Calculation for installation of ACMV
  • Drafting for M&E work.
  • Completed preventive maintenance on set schedules.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Installed new systems and parts with efficient approach.
  • Diagnosed problems with [Type] machines by applying technical knowledge and troubleshooting skills.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Liaised with internal departments to optimize productivity and efficiency.

Senior Air-con Technician

Lucky Construction Co ltd
01.2010 - 01.2012
  • Troubleshooting, Installation, Servicing and Maintenance for Split type, multi-split type, VRV air-cons
  • Electrical Installation
  • Drafting for installation of ACMV system with Auto CAD
  • Drafting for M&E work with Auto CAD.
  • Enhanced system efficiency by conducting thorough diagnostics and repairing faulty HVAC components.
  • Ensured optimal performance of HVAC systems with regular inspections, maintenance, and repairs.
  • Collaborated with team members to complete complex installations and repairs efficiently and effectively.
  • Increased customer retention through exceptional service and clear communication of technical issues and solutions.
  • Maintained a safe working environment by adhering to safety protocols while performing tasks such as electrical wiring, refrigerant handling, and equipment installation.
  • Delivered exceptional customer service by clearly explaining complex technical issues and resolving them promptly.
  • Continuously updated technical knowledge through industry training courses, staying current on best practices for HVAC installation and repair.
  • Implemented preventive maintenance plans to minimize equipment downtime and extend the lifespan of HVAC systems.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Calibrated equipment to achieve maximum efficiency.
  • Filled out detailed work orders for each job completed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Inspected cooling systems and identified potential problems.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Performed routine maintenance on heating and cooling systems.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.

Technician

Quality Aircon Services Co, Ltd
12.2006 - 04.2007
  • Installation, Servicing and Maintenance for Split type, multi-split type, AHUs and Cooling Tower servicing
  • Drafting for installation of ACMV system with Auto CAD.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.

Education

Bachelor of Engineering in Mechanical -

Yangon Technological University
Myanmar
01.2004 - 01.2009

Myanmar

Skills

Operations Management

Product and service knowledge

Employee Performance Evaluations

Cost Reduction

Team Leadership

Problem-solving abilities

Positive Attitude

Multitasking

Customer Service

Team building

Team Collaboration

Self Motivation

Customer Relationship Management

Relationship Building

Employee Scheduling

Team motivation

Customer Relations

Staff Training and Development

Compliance understanding

Staff Supervision

Cost Control

Orientation and training

Problem-Solving

Managing Operations and Efficiency

Field service experience

System diagnostics

Repair expertise

Maintenance Planning

Installations expertise

Mechanical Engineering

Preventive Maintenance

Technical Troubleshooting

Technical reporting

Staff Training

Equipment Troubleshooting

Electrical Systems

Facility Maintenance

[Type] equipment installation

Cost Estimation

Vendor supervision

HVAC Systems

Field Inspection

Time Management

Problem-solving aptitude

Teamwork and Collaboration

Excellent Communication

Analytical Thinking

Maintenance Scheduling

Electrical Engineering

Equipment maintenance and repair

Expectedsalary

S$ 4500

Dateofavailability

Two months' notice

Personal Information

  • Ethnicity: Burmese
  • Date of Birth: 05/02/89
  • Nationality: Myanmar

Timeline

Senior Service Engineer

Seed System Pte Ltd
05.2022 - Current

Service Engineer

Pro-Matrix PTE.LTD
07.2017 - 07.2019

Mechanical Engineer

Seed System PTE LTD
02.2013 - 07.2017

Senior Technician

Projman PTE LTD
08.2012 - 12.2012

Senior Air-con Technician

Lucky Construction Co ltd
01.2010 - 01.2012

Technician

Quality Aircon Services Co, Ltd
12.2006 - 04.2007

Bachelor of Engineering in Mechanical -

Yangon Technological University
01.2004 - 01.2009

Assistant Manager

Seed System Pte Ltd
9 2023 - Current

Thet AungLin