THERESA SAMY
Singapore
Summary
Organized and dependable person; successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Able to manage multiple projects with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Assistant Director of Nursing
National University Hospital, NUH
07.2023 - Current
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality nursing standards
- Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
- Established new policies and updated existing policies to streamline and optimize nursing processes.
- Influenced positive change within the organization by championing innovative ideas that led to better patient outcomes.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Collaborated with interdisciplinary teams to develop efficient care strategies for hospital-wide implementation.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Spearheaded and implemented new projects to expand the scope of engagement.
Senior Nurse Clinician
National University Hospital
01.2013 - 06.2023
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Reviewed work protocols when system enhancements are deployed as well as reviewing for opportunities to optimize patient safety; with technology
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Led Nursing team, as a role of a Nurse Lead in Informatics; for delivery at cluster (NUHS) level project, which is currently in Training and Pre Go-Live Phase
- Developed team communications and information for meetings
- Actively participated in the role of a Nurse Informatics for several enhancements of EMR project at hospital level; as part of the project management team
- Performed downtime exercises with team; ensuring day-to-day activities are minimally disrupted in the event of unscheduled downtime to any of the system
- Initiated research projects for patient safety improvements; engaging with champions who do AI works, to streamline work process; documentation efficiency as well as increased patient safety Conducted RCA training and facilitated events requiring Root Cause finding in various situations
- Conducted as guest lecturer with Part Time Nursing Deg on Healthcare Technology as an Informatics Nurse.
Nurse Manager, Nursing Informatics
Parkway Group Healthcare
05.2011 - 11.2012
- Engaged and participated in consults, patient care plan development and patient monitoring as a new setup; focusing on Emergency Department
- Supervised, directed and motivated high-quality performance from nursing staff by conducting department meetings and attending townhall with the nurses; as they were nested in other Parkway hospitals then
- Supervised professional nursing staff and delegated tasks to maintain continuum of care in preparation for Go-Live in new hospital setting
- Participated in department design and setup of physical location; incorporating effective location as well as facilitating smooth work process based on physical setup
- Participated in EMR (Allscripts) design and setup pertaining to nursing in general ward and for emergency departments; bed Management Unit system
- Participated and supported in Hospital Go-Live in EMR as well as physical operationalization Phase.
Nurse Manager, Emergency Department
National University Hospital
07.2009 - 05.2011
- Fostered improvement in staff development, personnel training and standards of patient care
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
- Promoted professional development opportunities to encourage nurses to pursue continuous training
- Established and continuously optimized unit schedules and individual work assignments
- Performed clinical duties for continuity of patient care and ensuring that skills are consistently maintained
- Managed Emergency Department clinical system and roster; to better streamline documentation and better efficiency of automated roster generation
- Managed total of 80 staff rosters with 24 direct reports to self.
SN - Senior Staff Nurse, ED
National University Hospital
08.2004 - 04.2009
- Performed various clinical bedside care for patients with varying severity of conditions within the Emergency Department
- Periodical rotation to Children Emergency as well as when staffing needs required
- Participated in small in-service sessions in guiding new nurses in Emergency Department
- Held a preceptor role for new nurses
- Conducted frequent inspections and basic maintenance on equipment to keep every machine in proper working order for safe patient care delivery
- Coordinated with physicians to perform bedside procedures such as vascular line insertions and intubations
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with ED Doctors; participating in handover rounds and huddles.
Registered Nurse
ENT & Snoring Centre Pte. Ltd
05.2003 - 07.2004
- Provided direct patient contact; with ENT conditions; reviewed patient post operatively with surgeon for continuity of care as well as monitoring of patient's recover
- Managed care of patient from pre-admission till discharge to home
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle option; for ENT conditions as well as paediatric allergy
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management; focusing on paediatric patients
- Developed patient education information with surgeon as well as performed new clinic setup; from medication inventory with adherence to Ministry standard for Private Practice to procurement of required surgical instruments for ENT Surgeries
- Performed as scrub nurse with surgeon in OT as well as prepared instruments for sterilization for In-clinic procedures.
Staff Nurse
National University Hospital
06.2000 - 04.2003
- Performed various nursing interventions and bedside care such as wound dressing, vital sign monitoring and specimen collection
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians in a multidisciplinary ward setting
- Performed bedside patient education with patient as well as caregiver
- Performed pre-operative assessment and care with post operative interventions as ordered by surgeon
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing practices
- Performed basic shift assignments regularly and in-charge of overall shift.
Education
No Degree - Diploma in Nursing
Nanyang Polytechnic
Advance Diploma in Nursing (Emergency) - Emergency Management
Nanyang Polytechnic
Bachelor of Applied Science (Nursing) - Nursing Science
University of Sydney - Singapore Institute Of Management
Skills
- Flexible and Adaptable
- Computer Skills
- Decision Making
- Conflict Resolution
- Nursing Management
- Clinical Leadership
- Quality Improvement
- Professional Development
- Process Improvement
- Clinical System Monitoring
- Nurse Education and Training
- Strategic Planning
- Teamwork and Collaboration
- Problem-Solving
- Training and mentoring
Languages
English
Chinese (Mandarin)
Resumelink
https://www.myperfectresume.com/me/theresa-samy/784
Hobbies and Interests
I LOVE TO READ AND SPEND OUTDOOR TIMES; ESPECIALLY WITH MY FAMILY AND FRIENDS Some of my favorite moments are when my family is reading together but yet different books. We are together yet an individual. The sun, sand and sea are the more calming activities i hold dear with my family and friends; even just sitting quietly at the breakwaters together and listening to the sounds of the waves have a special effect on the relationships we share and memories we create.
Timeline
Assistant Director of Nursing
National University Hospital, NUH
07.2023 - Current
Senior Nurse Clinician
National University Hospital
01.2013 - 06.2023
Nurse Manager, Nursing Informatics
Parkway Group Healthcare
05.2011 - 11.2012
Nurse Manager, Emergency Department
National University Hospital
07.2009 - 05.2011
SN - Senior Staff Nurse, ED
National University Hospital
08.2004 - 04.2009
Registered Nurse
ENT & Snoring Centre Pte. Ltd
05.2003 - 07.2004
Staff Nurse
National University Hospital
06.2000 - 04.2003
No Degree - Diploma in Nursing
Nanyang Polytechnic
Advance Diploma in Nursing (Emergency) - Emergency Management
Nanyang Polytechnic
Bachelor of Applied Science (Nursing) - Nursing Science
University of Sydney - Singapore Institute Of Management
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