THERESA NATHAN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Commercial & Operations Executive
SPCO HOLDINGS PTE LTD
03.2017 - Current
- Liaise with ship owners , vendors as well as departments on project requirements and costs.
- Estimation and Projection of Shipbuilding, Upgrading, Repair and Conversion Cost.
- Prepare and submission of Tenders, offers, Billing, Quotations and Project Estimation.
- Negotiate and coordinate with all parties on project schedule.
- Maintains accurate records of all pricing, sales and activity report.
- Review documents such as purchase orders, work orders, work completion records in order to compute billing and charges due.
- Compile reports of cost factors, such as labour, material, storage and equipment.
- Assisting team to ensure smooth operation of Commercial prospection and follow up on all orders.
- Assist with any departmental tasks and opportunities, which may arise on an ad hoc basis.
Project Secretary
SPCO HOLDINGS PTE LTD
07.2013 - 02.2017
- Provide full secretarial and admin support to the project team and department to ensure the smooth running of the department operations.
- Maintain records of Engineers and assist in their movements.
- Take minutes of meeting and maintain records for the operations and project team.
- Develop and maintain document control processes for the efficient management.
- Maintain a proper and user friendly filing and document control system for recording and tracking of all documents for the project team and department.
- Support the managers and project team in daily admin roles.
- Perform data-entry, recording, printing and filing duties
- Undertake any ad-hoc admin projects/duties as required
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Project Assistant
05.2012 - 06.2013
- Complete multiple tasks simultaneously to optimize project completion.
- Handled administrative duties, filing, and errands.
- Provided assistance with preparation of project-related reports.
- Performed work according to project schedules and established quality standards.
- Maintaining job files, correspondence, ordering, sending drawings and tackle all documentation.
- Liaise between Clients, coordinators and engineers.
- Created and updated records and files to maintain document compliance.
- Attend meeting or program to take minutes, collect information and prepare correspondence for participants.
Shipping Assistant
Yamazaki Mazak Singapore Pte Ltd
01.2012 - 05.2012
- Shipment Report
- Order processing
- Co-ordinate between the production and sales admin team to ensure prompt delivery
- Liaise with freight forwarders to the booking of shipment
- Handle L/C & Certificate of Origin by the chamber of commerce
- Handle petty cash claim for managers.
Sales Administrator
Labquip (S) Pte Ltd
09.2005 - 11.2011
- Assist salesperson to generate and prepare quotation
- Handle incoming sales
- Processing of purchase order
- Prepare shipping documents (e.g. Commercial Invoice/Packing List, Proforma Invoice)
- Prepare L/C, CAD and Certificate Of Origin from Chamber of Commerce
- Liaise with supplier & freight forwarder to ensure the order can be delivered on time
- Preparation of marketing materials for any upcoming exhibition
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Shift Manager
Shell Bukit Batok
01.2003 - 01.2005
- To overlook the whole operation of the station.
- To report to Station Manager the daily cash handover.
- To print and tally reports with daily inventory items.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Associate
Shell Bukit Batok
01.2001 - 01.2003
- To manage the cash register.
- Prepared merchandise for sales floor by pricing or tagging.
- To maintain good customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
Education
NITEC IN OFFICE SKILLS - OFFICE SKILLS
BMC INTERNATIONAL SCHOOL
Singapore2004
GCE 'N' Level -
Boon Lay Secondary School
Singapore1996
Skills
- Executive Assistance
- Sales Projections Preparation
- Document Organization
- Administrative Procedures
- Office Support
- Multitasking and Time Management
- Administrative Support
- Microsoft Office
- Billing and Invoicing
- Confidentiality and Data Protection
Certification
- Transforming 'YOU' to Excel in Customer Service Seminar, Institute of Customer Service - 07/2007
- Advanced Skills for Personal and Executive Assistants, Professional Development Training - 04/2016
Additional Information
Last Drawn Salary: SGD 3,200.00
Expected Salary: SGD 3,500.00 (Negotiable)
Availability: 1/07/2023
Reason for Leaving: A change of environment to motivate me
Reference:
John Jackson (GM operations)
SPCO HOLDINGS PTE LTD
H/P: 81121408
Timeline
Commercial & Operations Executive
SPCO HOLDINGS PTE LTD
03.2017 - Current
Project Secretary
SPCO HOLDINGS PTE LTD
07.2013 - 02.2017
Project Assistant
05.2012 - 06.2013
Shipping Assistant
Yamazaki Mazak Singapore Pte Ltd
01.2012 - 05.2012
Sales Administrator
Labquip (S) Pte Ltd
09.2005 - 11.2011
Shift Manager
Shell Bukit Batok
01.2003 - 01.2005
Sales Associate
Shell Bukit Batok
01.2001 - 01.2003
NITEC IN OFFICE SKILLS - OFFICE SKILLS
BMC INTERNATIONAL SCHOOL
GCE 'N' Level -
Boon Lay Secondary School
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