Theodora Kwok

• Spearheaded revenue growth for IQVIA’s clinical development portfolio (Phase I to post-approval) across Southeast Asia, exceeding annual sales targets by 130% in FY24 through strategic account expansion and early-stage engagement.
• Successfully unlocked previously restricted accounts and secured rescue studies from competitors by rebuilding client trust and demonstrating IQVIA’s superior delivery capabilities.
• Advised clients on clinical and commercial strategy, including Clinical Development Plans, Target Product Profiles, asset valuation, and risk-adjusted launch pathways.
• Collaborated cross-functionally to design tailored solutions for both emerging biotechs and large pharma, ensuring alignment with regulatory and market expectations.
• Delivered high-value insights early in the development lifecycle, maximizing relevance for regulators, payers, and commercial teams.
• Co-led the IQVIA’s Women Inspired Network (WIN), championing inclusivity and professional development.

• Consistently outperformed sales targets every year since joining IQVIA, achieving 110–145% of targets annually
• Initiated early strategic engagement on key accounts that directly contributed to the closure of multi-million dollar clinical development deals, including previously dormant or underserved clients.
• Developed and executed tailored outreach strategies, building a qualified pipeline that fed long-term business wins across ANZ, SEA, and India.
• Proactively identified opportunities ahead of formal RFPs, enabling IQVIA to position competitively and win high-value contracts.
• Served as JAPAC advocate within the Global Inside Sales Advocacy team, influencing global sales enablement practices and championing regional insights.
• Active member of the Women Inspired Network (WIN), supporting an inclusive and high-performing work culture.

• Led and developed a high-performing Project Administration team of 16 direct reports across Singapore and France, consistently ranked as the top-performing team globally in internal KPIs such as compliance, delivery timelines, and quality audits.
• Achieved 100% on-time delivery for project support activities over 2 consecutive years, directly contributing to successful client milestones and repeat business.
• Improved team productivity by 25% through streamlining workflows, implementing new SOPs, and coaching staff for cross-functional agility.
• Supported business expansion by managing capacity build-out projects in new APAC markets, aligning operational resourcing with growth strategies.
• Served as key liaison between PRA and client stakeholders for Project Administration, ensuring client satisfaction and resolution of operational issues.
• Championed team culture and engagement as chairperson of the Social Club, managing event budgets and organizing cross-office initiatives including PRACares programs.

• Supported global clinical studies (Oncology & Infectious Disease, Phase III), managing timelines, compliance, and documentation integrity.
• Acted as team lead within project support functions, ensuring CTMS and TMF compliance, training, and status reporting.
• Contributed to capacity expansion for regional business development.

• Co-developed an online ethics casebook focused on caregiver experiences and elderly care.
• Coordinated a hospital network for the advancement of clinical ethics training and committee support in Singapore.

• Provided ethics advisory and regulatory reporting support, ensuring institutional compliance with the Australian Code of Practice.
• Contributed to SOP and policy development for ethics governance.

Participated in interdisciplinary research and seminars focused on global bioethics and health policy.