THEL THINZA KHIN OO
Summary
Dynamic and results-oriented professional with extensive experience at Procter and Gamble and Therapy Associate at St Luke's Eldercare Pte Ltd. Excelled in enhancing customer satisfaction and patient recovery outcomes through expert technical support and compassionate care. Skilled in health and safety compliance and technical issues analysis, demonstrating a strong blend of analytical and empathetic abilities. Professional, experienced healthcare assistant equipped to support physical therapy. Strong background in patient care, therapeutic exercise programs, and rehabilitation techniques. Excellent team collaborator with consistent focus on achieving optimal patient outcomes and adaptable to changing needs. Skilled in therapeutic interventions, patient communication, and documentation. Reliable and driven to contribute positively to patient recovery and wellness. Healthcare professional with comprehensive experience in supporting therapeutic practices to aid patient recovery. Known for collaborative teamwork and achieving optimal results in patient care. Skilled in therapeutic exercises and rehabilitation protocols, with reliable and adaptable approach.
Overview
10
10
years of professional experience
Work History
Technician Specialist
Procter and Gamble
06.2023 - Current
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.
- Reduced repair times by creating an organized system for tracking tools, parts, and resources.
- Maximized equipment lifespan through diligent monitoring of usage data and proactive replacement recommendations.
- Monitored system performance to identify potential issues.
- Developed and implemented preventive maintenance procedures.
Physical Therapist Assistant
Therapy Associate at St Luke's Eldercare Pte Ltd
02.2016 - 05.2023
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all AHPC rules and regulations regarding patient confidentiality.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Increased patient compliance with home exercise programs by providing clear instructions, demonstrations, and printed materials for reference.
- Provided compassionate care for geriatric patients in skilled nursing facilities, focusing on improving strength, balance, and overall quality of life.
- Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
- Promoted faster recovery for post-surgical patients with tailored stretching and strengthening exercises.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Provided support for patients during therapeutic group activities, fostering a positive and collaborative environment conducive to healing.
Physical Therapy Aide
Bukit Batok Home for the Aged, Singapore
09.2014 - 12.2015
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
- Recorded patient status in progress notes.
- Maintained accurate patient records for both billing purposes and ongoing evaluation of therapeutic interventions.
- Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
Education
Diploma - Health Services Management
Kaplan Higher Educational Institute
, Singapore02-2021
Certificate - Running Parkinson Physiotherapy Class
Parkinson Singapore Society
Singapore06-2019
Advanced Certificate - Physiotherapy
Advanced Certificate, Postgraduate Allied Health
01-2019
Certificate - Screening For Depression And Dementia
Institute of Mental Health Singapore
Singapore12-2017
Certificate - Management of Agreession And Agitation
National University Hospital
Singapore03-2017
Certificate - Parkinson Disease Rehabilitation
Tan Tock Seng Hospital
Singapore08-2016
Bachelor of Science - Physiotherapy
University of Medical Technology (Yangon)
Yangon, Myanmar10-2012
Skills
- Health and safety compliance
- Instrument Calibration
- Product Troubleshooting
- Technical issues analysis
- Issue Troubleshooting
- Performance Testing
- Geriatric Physical Therapy
- Orthopedic Rehabilitation
- Functional Mobility Training
- Gait training
- Therapeutic exercises
- Patient Education
- Strength training
- Balance Assessment
- Joint mobilization
- Body Mechanics
- Treatment implementation
- Soft tissue mobilization
- Customer Service
- Patient Care
- Pain Management Techniques
- Wheelchair mobility training
- Flexibility Improvement
- Emergency Response
- Safety Management
- Cardiopulmonary Rehabilitation
- Progress reports
Timeline
Technician Specialist
Procter and Gamble
06.2023 - Current
Physical Therapist Assistant
Therapy Associate at St Luke's Eldercare Pte Ltd
02.2016 - 05.2023
Physical Therapy Aide
Bukit Batok Home for the Aged, Singapore
09.2014 - 12.2015
Diploma - Health Services Management
Kaplan Higher Educational Institute
Certificate - Running Parkinson Physiotherapy Class
Parkinson Singapore Society
Advanced Certificate - Physiotherapy
Advanced Certificate, Postgraduate Allied Health
Certificate - Screening For Depression And Dementia
Institute of Mental Health Singapore
Certificate - Management of Agreession And Agitation
National University Hospital
Certificate - Parkinson Disease Rehabilitation
Tan Tock Seng Hospital
Bachelor of Science - Physiotherapy
University of Medical Technology (Yangon)
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