Theja Natanael Sujana

RESPONSIBILITIES :

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. Currently focusing on Interior Related Products, focusing in HPL, Sheets, Kitchen, and accessories (Development of New Products)
• Making appointments and arrangements for clients and new Stores (B2B and B2C)
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Selling Company's products (Building Materials and Interior Materials)
• Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
• Arranging the goods delivery.
• Responsible for target and selling.
• Preparing forecast for goods orders. Prioritizing fast moving and new products.
• Analyze which product can be sold in the market, and consulted with product development teams to enhance products based on customer data.
• Managing sales team to reach the designated target.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Resolved customer issues quickly and managed over 20 accounts to increase sales and meet quotas.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.

ACHIEVEMENTS :

- Highest sales from January - April 2020 for new products category

- Found New products to be developed (Interior related products)

- Finding and training many new sales force

- Developed many new customers (Especially new stores)

RESPONSIBILITIES :

• Planning and execute Marketing Strategy needed in order to improve revenue. Focusing on Safety goods (Showa Gloves, Towa gloves Elvex, and Antistatic Protective Gears)
• Manage and supervise all teams performance in all Company's Branches. There are 4 branch offices, they are : Cikarang, Jakarta, Semarang, and Surabaya. Each branch has their own sales team which must be supervised in order to achieves the target.
• Making and adjust Sales target for specific product in all of Company's Branches.
• Making training modules and planning necessary training for all of Sales.
• Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
• Consulted with product development teams to enhance products based on customer data.
• Making appointments and arrangements for clients (B2B and B2C)
• Develop and maintain customer relationship.
• Selling Company's product (safety goods and piping systems)
• Negotiate with customers regarding price and other policies.
• Responsible for target and selling for whole branches (Safety Goods)
• Preparing goods related events such as exhibitions.
• Penetrating new Markets (As of now, most of the customers are from automotive Industries)
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Compiled product, market and customer data to forecast accurate sales and profit projections.
• Accompany Principals from overseas, especially from Malaysia and Singapore

ACHIEVEMENTS :

• Sales reach highest record in March 2017 and March 2018
• Success in developing sales for new products (Towa Gloves and Elvex)
• Success in Penetrating new market in Chemical, Food Industries, and e-commerce
• Making successful Karakuri System Exhibitions in Automotive Industries (such as Toyota, Denso, FCC, Honda, Mitsubishi, etc)
• Inititating Online Marketing system in the company

RESPONSIBILITIES :

• Provided technical troubleshooting and problem solving for clients with installed equipment/system issues.
• Reviewed all customer inquiries to understand project scope while managing internal disciplines to compliantly respond.
• Identified sales opportunities by assessing environment and devising and implementing winning strategy.
• Identified and supported resale opportunities to achieve sales plans.
• Suggested ideas for product evolution and new product variants.
• Delivered technical sales presentations to prospects and presented benefits and value of products.
• Supported market research activities, including metrics and requirements development and risk management.
• Responsible for target and selling (Safety goods, and piping systems)

ACHIEVEMENTS :

1. Reach Highest sales record for 4 months consecutively after 6 months of working

• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
• Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
• Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company.
• Responsible for target and selling.

RESPONSIBILITIES :

• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Resolved problems, improved operations and provided exceptional service.
• Used Microsoft Word and other software tools to create documents and other communications.
• Worked with many customers to understand needs and provide excellent service.
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Checking the final results after the developers have finished the projects.
• As a translator from English to Indonesian.

POINTS LEARNED :

From the internship, I have learned that managing website projects differs in some points with the usual software project management. There are several steps in common project management divested in website project management. Involving in various website projects, gave me spectacle in managing them effectively and efficiently.