THEINGHI CHAN
Singapore
Summary
Seeking a Retail Sales cum Cashier position in Singapore where I can utilize my two years of experience as a Retail Assistant, experience as a Service Crew cum Cashier, and internship background in Customer Service and Housekeeping. I aim to contribute my skills in sales, customer service, and cash handling to deliver excellent service and support the growth of the retail team.
Overview
5
5
years of professional experience
Work History
Service Crew Cum Cashier
06.2023 - 06.2025
- Process customer orders and handle transactions.
- Operate the cash register and manage cash and card payments.
- Maintain a clean and organized service area.
- Assist in food and beverage preparation and serving.
- Address and resolve customer inquiries and issues.
Customer Service & Housekeeping (Internship)
03.2024 - 09.2024
- Respond to customer inquiries and resolve issues promptly and professionally.
- Maintain cleanliness and consistent orderliness in guest rooms and public areas.
- Restock and manage housekeeping supplies with accuracy and efficiency.
- Provide exceptional service to ensure guest satisfaction at all times.
- Report maintenance issues and coordinate with relevant departments.
Retail Assistant
Uptown Hotel, Zee Kwat Sky Bar & Restaurant
01.2020 - 01.2022
- Assist customers with purchases and provide product information.
- Process transactions using the cash register and handle payments.
- Keep the store clean and organized, including restocking shelves.
- Greet and engage with customers to enhance their shopping experience.
- Manage inventory and assist with stock management and displays.
Education
Bachelor of Science - Chemistry
Mawlamyine University
Mawlamyine01-2020
Diploma in Hospitality Management
Stanfort Acedamy
Singapore01-2023
Advanced Diploma in Hospitality Management
Stanfort Academy
Singapore01-2025
Skills
- Excellent Customer service
- Cash handling
- Sales techniques
- Inventory management
- Product knowledge
- Effective Communication skills
- Multitasking
- Problem-solving
- Attention to detail
- POS system operation
Languages
English
Timeline
Customer Service & Housekeeping (Internship)
03.2024 - 09.2024
Service Crew Cum Cashier
06.2023 - 06.2025
Retail Assistant
Uptown Hotel, Zee Kwat Sky Bar & Restaurant
01.2020 - 01.2022
Bachelor of Science - Chemistry
Mawlamyine University
Diploma in Hospitality Management
Stanfort Acedamy
Advanced Diploma in Hospitality Management
Stanfort Academy
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