Thee Jay Garcia Pantal

• Lead a team of project managers, in-charge of delivery of APAC-wide infrastructure projects and Provide overall direction for multiple projects with different timelines.
• Infrastructure Project Portfolio Management: provide insights into the BUILD team’s activities, including (but not limited to): funneling (measuring intake-outtake), value management (total expense-benefit), performance management (on-schedule, of quality, controlled budget), pipeline prioritization, risk control; as well as necessary pro-active actions to control project deliveries.
• Created a standardized project methodology, templates, and processes for the APAC Region.
• Design monetization strategies to drive revenue on product sales and Develop frameworks and processes for identifying resource needs and assigning resources.
• Directly lead as a Portfolio/Program Manager role for key initiatives and important programs, especially organizational-wide change management initiatives.
• Built a high-performing team through effective recruitment strategies tailored specifically toward attracting top talent within the field.
• Enhanced customer satisfaction with timely deliveries, clear communication, and proactive issue resolution. Partner with stakeholders on the creation of project plans and critical paths.
• Provide guidance on issues related to product design, development, and deployment for product portfolios.
• Tracked initiatives, and engaged with Project and operational teams to deliver on business requirements.
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• Manage and oversee a team of Project Managers and Senior Project managers
• Establish the PMO organization structure, hiring and managing staffing requirements
• Set annual performance targets for individuals and the team and conduct performance reviews.
• Set standards for project management capabilities, certifications, and qualifications for Project Managers, success measurement criteria, methodologies, tools to be used, etc.
• Create a ‘Centre of Excellence’ to nurture project management practitioners and share knowledge of industry best practices.
• Drive resource planning and execution for optimum allocation of manpower, budget, and assets.
• Responsible for the timely and efficient execution of projects across the value chain using Traditional and Agile Methodology, from strategy through to implementation. Integrate quickly into the organization to assess and unblock barriers that affect Engineering project teams.
• Develop, manage, and cultivate relationships with key stakeholders to support planning and execution of delivery strategy. Act as a catalyst for effective alignment between groups - expose needs, interdependencies, limitations, and constraints, and mitigate deployment risks and potential silo approaches.
• Developed a strong PMO team through targeted recruitment, training initiatives, and performance evaluations.

• Manage large-scale systems, network infrastructure, and software deployment projects for client companies with full oversight of design, development, deployment, and production.
• Define technical requirements and document plans for project lifecycle deployment including the scheduling of project deliverables, budgets, and timelines.
• Plan, develop, and deploy change management initiatives for technical implementation including productivity software, systems, technical applications, and hardware release.
• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Analyze, prepare, and document operational procedures and technical guidelines.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.

• Manage and implement projects that are complex in nature covering the area of mainly Network, Systems, Storage & Cloud technologies.
• Define the project's objectives and oversee quality control throughout its life cycle and ensure adherence to project scope and requirements, control project requirements, scope, and change management.
• Lead, plan, execute, and commission projects according to scope, schedule, and within budget. This includes managing resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.
• Develops project control and reporting procedures and manages changes in the operational plan.
• Establishing effective project communication plans and ensuring their execution.

• Lead Infrastructure Projects (Network, Security, Wireless, Cloud, and Systems) for Government, Banks, Financial Institutions, Educational Institutions, Healthcare, and Enterprise Companies.
• Manage the overall Life cycle of the projects from Initiation, Planning, Execution, Monitoring, and Closing of Projects.

• Responsible for, plan, design, implement and upgrade of Exchange data and security network infrastructure.
• Manage multiple project schedules, identify risks and communicate them to stakeholders, define problem-solving / risk mitigation strategies, and facilitate conflict resolution.
• Discover new functions/technologies, to reduce costs and improve capabilities within the organization and maintain a strong knowledge base of IT networks and operational manuals.
• Develops and reviews network architecture & hardening standards, operational procedures & policies, and disaster recovery documentation.
• Supervise new installation and configuration changes in exchange infrastructure through ITSM management (change, incident, and problem management).
• Provide support on WAN (MPLS, BGP, EIGRP, Internet, Multicast) / LAN (L2 & L3 Switching) / security (Firewall, SSL and IPSEC VPN, IDP, Encryption) related complex issues within an exchange environment.
• Work closely with other IT teams to provide operational support for trading network infrastructure.

• Provides technical direction for the development, design, and systems integration from the definition phase through the implementation.
• Participate in the Change management plan, particularly in the design, schedules, and implementation.
• Responsible for all pre and post-checkouts for each change implemented.
• Work with the customer on the coordination of all network changes and perform problem determination during and after the implementation of a change.
• Designing and raising load balancer requests for the customers.
• Escalate change-related issues and/or outages to regional and/or global engineering.
• Work directly with the regional engineering teams on change-related items. Interface with various engineering teams on design improvements.
• Data center migration for different branches in Asia Pacific, North America, and EMEA.

• Responsible for delivering high-quality instruction in information technology, conducting research, and contributing to the academic community. This role involves developing a curriculum, mentoring students, and staying current with industry trends to prepare students for careers in technology.

Fourth-Year College-Level Courses:

• Advanced Routing and Switching II
• Network Security and Data Backup
• Network Installation

Third-Year College-Level Courses:

• Advanced Routing and Switching
• Network and System Administration

First-Year and Second-Year College Courses:

• Fundamentals of Information Technology

• Manage Global Logical Provisioning Projects for Verizon Business Global Customers.
• Responsible for logical switch provisioning with Verizon Business' global PIP, ATM, Frame Relay, and Private Line networks.
• Activities include but are not limited to configuring and activating global data circuits, managing projects, customer and sales team interactions regarding deadlines and escalations to meet them, and troubleshooting to determine and correct roadblocks to timely circuit service deliveries worldwide.
• Ensuring successful communication of technical information and status of circuit activations to American and International account teams.

• Configure and handle network connections of different sites.
• Deployment and Configuration of network equipment such as routers, switches, access points, and IP Phones.
• Ensure the accurate and timely preparation, processing, distribution, monitoring, and retention, of all necessary reports and records regarding network infrastructure systems and equipment usage.
• Setting up of VPN Connectivity, different network sites, security monitoring IP cameras, and Terminal Services.
• Network Infrastructure Upgrade, Data center migration design and implementation.