Thea Cassandra Victorino

· Part of a four-man team, reporting to the HR Associate Director

· Initially hired as HR Associate and has been given an HR Generalist role in 2020

SCOPE AND RESPONSIBILITIES:

Employee Relations:

• End-to-End process for administrative/disciplinary cases:

- Investigation/fact finding, validation of endorsed incident reports.

- Case review, interview, panel evaluation

- Determine and finalize disciplinary actions imposed on certain offenses based on the
company handbook.

- Liaise w/ Legal and Compliance teams to verify proposed decision.

- Communicate HR finding/result to respective departments.

• Handle employee relation concerns, including, but not limited to counseling and discipline.
• Monitor employee movements and create notices for internal transfers
• Conduct exit interviews.
• Review HR policies and procedures and proactively recommend for process improvement.

Compensation and Benefits Administration:

• Review and provide feedback to ensure compliance with Government statutory requirements in benefits administration.
• Handle escalation cases of complex reimbursement/insurance claims
• HR representative in panel discussions with operations teams to get feedback and answer employee complaints related to Compensation & Benefits
• Point of contact for internal and external audits and provide remediation/corrective plan for findings.
• Assist team in various programs and projects to improve employee experience relevant to Benefits administration.

HR Systems, Reporting and Training:

• Facilitate attrition reports and conduct meetings attended by business leaders.
• Create 201 files of employees undergoing disciplinary proceedings.
• Prepare regular attrition, termination, and employee issues reports.
• Train and provide performance evaluation and feedback to HR Assistants/Associates and peers.

SCOPE AND RESPONSIBILITIES:

• Assisted senior associates in end-to-end recruitment process from cold calling, initial interview to interview arrangement
• Facilitated online entrance examination
• Represent company in university and external job fairs
• Recruitment database administration, updating of applicant status