Microsoft Excel
Thea Callejo
Student
Summary
A third-year student seeking an internship, customer-oriented Brand Associate committed to elevating customer satisfaction and enhancing brand profitability. With a strong foundation in task prioritization and customer service, looking to apply relevant skills and experience to new professional endeavors. 2 Years experience of effectively communicating brand value, quality, and style to customers while adeptly managing POS systems and sales promotions.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Part-time Brand Associate
GENTLE MONSTER
2022.07 - 2023.08
- Enhancing customer experiences through quality service and attentive support.
- Efficiently managed inventory and maintained impeccable store cleanliness.
- Assembled reports to share insights and recommendations with stakeholders.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
Part-Timer
Baker & Cook
2022.06 - 2023.08
- Developed and maintained courteous and effective working relationships.
- Thrives in dynamic, fast-paced work environments with adaptability and efficiency.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Ensured food prep areas adhered to sanitation and quality standards consistently.
Part-Timer
Punch Cafe
2022.02 - 2022.04
- Performed effectively in high-pressure, fast-paced environments with composure and efficiency.
- Managed up to four tables concurrently with efficiency and attentiveness, ensuring exceptional dining experiences.
Part-Timer
Kreams Cafe
2021.05 - 2021.06
- Successfully adapted to evolving pandemic regulations with flexibility and resilience.
Part-timer
LLAOLLAO
2021.01 - 2021.04
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with strong work ethic.
Education
Bachelor of Social Science(Honours) in Sociology - Sociology
Nanyang Technological University
Singapore 2001.04 -
GCE A-Level Certificate -
Catholic Junior College
Singapore 2001.04 -
GCE O-Level Certificate -
CHIJ St. Theresa's Convent
Singapore 2001.04 -
PSLE -
CHIJ Our Lady Queen of Peace
Singapore 2001.04 -
Skills
Sales expertise
Communications management
Exceptional communication
Merchandising Strategies
Problem-solving abilities
Inventory Control
Database Management
Database Skills
Time Management
Active Listening
Sales expertise
Accomplishments
- Documented and resolved product issues which led to customer satisfaction.
- Achieved high sales through effectively elevating customer experience.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Procreate
Interests
Drawing
Reading books and the News
Watching movies and documentaries
Listening to music and playing the piano
Timeline
Part-time Brand Associate
GENTLE MONSTER
2022.07 - 2023.08
Part-Timer
Baker & Cook
2022.06 - 2023.08
Part-Timer
Punch Cafe
2022.02 - 2022.04
Part-Timer
Kreams Cafe
2021.05 - 2021.06
Part-timer
LLAOLLAO
2021.01 - 2021.04
Bachelor of Social Science(Honours) in Sociology - Sociology
Nanyang Technological University
2001.04 -
GCE A-Level Certificate -
Catholic Junior College
2001.04 -
GCE O-Level Certificate -
CHIJ St. Theresa's Convent
2001.04 -
PSLE -
CHIJ Our Lady Queen of Peace
2001.04 -