Tharindu De Zoysa
Summary
Dynamic banking professional with a proven track record at Sampath Bank, excelling in client relationship management and regulatory compliance. Recognized for delivering exceptional customer service and resolving complex issues, ensuring client satisfaction. Skilled in financial analysis, I foster strong connections and provide tailored solutions to meet individual client needs.
Overview
2
2
years of professional experience
Work History
Associate Banker
HATTON NATIONAL BANK
03.2024 - 05.2024
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Banker
Sampath Bank
02.2022 - 02.2024
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Education
High School Diploma -
ACADEMIES AUSTRALASIA COLLEGE
Singapore, Null, Singapore05-2025
High School Diploma -
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
SRI LANKA04-2024
High School Diploma -
INSTITUTE OF BANKERS OF SRI LANKA
SRI LANKA06-2023
High School Diploma -
MAHANAMA COLLEGE COLOMBO 03
SRI LANKA01-2022
Skills
- Customer service
- Financial analysis
- Regulatory compliance
- Client relationship management
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Malay
Intermediate (B1)
Timeline
Associate Banker
HATTON NATIONAL BANK
03.2024 - 05.2024
Banker
Sampath Bank
02.2022 - 02.2024
High School Diploma -
ACADEMIES AUSTRALASIA COLLEGE
High School Diploma -
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
High School Diploma -
INSTITUTE OF BANKERS OF SRI LANKA
High School Diploma -
MAHANAMA COLLEGE COLOMBO 03
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