Thao Khanh Tran
Digital Product Designer
Summary
Product Designer with experience in user and market research, translating insights into practical solutions, and now transitioning into fitness and wellness, bringing a detail-oriented, adaptable approach to understanding individual needs, practical problem-solving, and continuous learning.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Entrepreneurship
Independent Work
01.2022 - Current
- Contributed to a research project with Creativeans for Keewa, an Indonesian handmade footwear brand exploring digital innovation and market entry in Singapore, focusing on market research and solution development aimed at increasing brand awareness and digitizing the end-to-end custom footwear journey, including product customization, measurement, and online ordering.
- Co-founded Airy, a women’s hygiene product startup serving Canada and U.S. markets, contributing to product research, market validation, operations, and business decision-making.
- Built and managed an independent sneaker resale business in the U.S., sourcing high-demand, limited-release footwear and overseeing inventory, pricing, sales, and customer fulfillment.
- Continued professional development through Product Management and Design System training while navigating life and work across different countries, further strengthening adaptability, resilience, and cross-cultural awareness.
Product Designer
ACV Consultancy
09.2019 - 12.2021
- Conducted research and worked directly with international clients across Europe to understand project requirements and translate findings into clear, practical design solutions.
- Designed structured workflows for an insurance fraud detection application, producing detailed documentation and interface specifications to maintain clarity and alignment across teams.
- Delivered high-quality work under tight timelines in a cross-cultural environment, adapting to varied requirements and evolving project needs.
Product Designer
Creatory
09.2017 - 09.2019
- Contributed to the end-to-end design of Sellab, an affiliate sales platform for Creatory’s KOLs and content creators, conducting initial research and concept development before translating insights into user flows, interface design, and product refinement.
- Led the design process for Tipit, a donation platform for gaming creators, shaping the product from early concept and user-flow exploration through interface design and final refinement.
- Designed Creatory’s company website, translating brand and business needs into a clear, engaging, and user-friendly digital experience.
UI/UX Designer
Go1
12.2014 - 09.2017
- Designed the GO1 Chrome extension to provide users with faster and more convenient access to learning content.
- Conducted research and designed business dashboard for tracking trainee progress, translating complex learning data into a clear and practical interface.
- Supported the continuous improvement of the GO1 platform across multiple development phases, refining user flows, interfaces, and overall usability based on evolving product needs.
- Contributed to the GO1 design system and collaborated closely with developers, QA, and project managers to maintain design consistency and support smooth implementation across teams.
Education
Product Management
MAGES Institute
Singapore 04.2001 -
Advanced Diploma - Multimedia
FPT Arena Multimedia
Ho Chi Minh, Viet Nam 04.2001 -
Transferable Skills
- Active Listening & Understanding Individual Goals
- Research & Observation
- Clear & Supportive Communication
- Client-Focused Problem Solving
CORE STRENGTHS
- Attention to Detail
- Practical Problem Solving
- Adaptability & Quick Learning
- Empathy & Patience
- Commitment to Continuous Learning
Timeline
Entrepreneurship
Independent Work
01.2022 - Current
Product Designer
ACV Consultancy
09.2019 - 12.2021
Product Designer
Creatory
09.2017 - 09.2019
UI/UX Designer
Go1
12.2014 - 09.2017
Product Management
MAGES Institute
04.2001 -
Advanced Diploma - Multimedia
FPT Arena Multimedia
04.2001 -