THANYAPHON AONOON
Food & Beverages Team Leader T7
Chatuchak
Summary
Dynamic leader with proven success in enhancing team productivity and customer satisfaction at Texas Chicken. Excelled in team supervision and quality improvement, boosting service standards through effective coaching and people management. Skilled in complaint resolution and shift scheduling, consistently achieving and surpassing performance goals.
Overview
2
2
years of professional experience
Work History
Food & Beverages Part-time
Texas Chicken
04.2022 - 04.2023
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Food & Beverages Team Leader T7
Texas Chicken
04.2023 - 07.2024
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
No Degree - Personal And Culinary Services
Tha Luang Witthayakhom School(โรงเรียนท่าหลวงวิทย)
Sap Champa, Tha Luang District, Lopburi 04.2001 -
Skills
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Mentoring
Quality Improvement
Documentation And Reporting
People Management
Coaching
Leading Team Meetings
Shift Scheduling
Complaint resolution
Languages
Thai
Advanced (C1)
English
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)
Malay
Beginner (A1)
Timeline
Food & Beverages Team Leader T7
Texas Chicken
04.2023 - 07.2024
Food & Beverages Part-time
Texas Chicken
04.2022 - 04.2023
No Degree - Personal And Culinary Services
Tha Luang Witthayakhom School(โรงเรียนท่าหลวงวิทย)
04.2001 -