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 Dedicated and ambitious, bringing strong teamwork and customer service skills combined with deep knowledge of coffee and brewing techniques. Proficient in managing daily operations and training staff, ensuring seamless and high-quality café experience. Committed to enhancing customer satisfaction and fostering positive work environment. 

Eager and adaptive professional with extensive experience at Enchanted Forest Theme Park. Excelling in roles from Coffee Shop Worker to Food Service Manager. Demonstrates expertise in POS system proficiency and exceptional customer service; significantly enhancing customer satisfaction. Proven leader in fostering team collaboration and a clean work environment. Achieving operational excellence without compromising quality. With the primary goal of work efficiency and customer satisfaction.

Dynamic professional with a proven track record at Sacred Grounds Coffee Roasting Company, enhancing coffee flavor profiles and expanding product offerings. Excelled in quality control analysis and problem-solving, significantly improving customer satisfaction. Skilled in team leadership and professional communication, adept at driving product innovation and operational efficiency.

Versatile and driven marketing professional with experience in customer service and experiential marketing. Skilled in building strong client relationships, organizing workstreams, and collaborating with cross-functional teams to bring creative ideas to life. Adept at managing integrated marketing initiatives, coordinating project logistics, and ensuring seamless communication between stakeholders. Passionate about creating impactful brand experiences through innovative marketing strategies.

Thanh Phương Phạm

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Coffee & TeaMar

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Coffee & TeaMar

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