Thanh Le Quang
IT Desk Support Executive
Ho Chi Minh City
Summary
A dynamic IT Support Executive with a proven track record at Tan Hiep Phat Beverage Group, excelling in network setup and endpoint management. Skilled in troubleshooting, implementing data security measures, and providing excellent remote support. Recognized as Employee of the Month three times, honored as an Internal Trainer, and frequently featured as an actor in corporate media productions. Committed to enhancing system efficiency and ensuring seamless technology integration across departments.
Overview
3
3
years of professional experience
Work History
IT Desk Support Executive
Tan Hiep Phat Beverage Group
10.2022 - Current
- Supported the deployment of the company’s smart parking monitoring system integrated with internal IT infrastructure.
- Provided technical assistance for office operations and remote support for THP factory sites.
- Diagnosed and repaired hardware issues for desktops, laptops, and printers.
- Created IT budgeting plans, prepared technical specifications, and handled procurement of laptops, desktops, printers, and software licenses.
- Installed and configured internal networks (LAN), WiFi systems, IP cameras, and printers across departments.
- Managed, operated, and maintained LAN/WiFi network infrastructure to ensure stability and performance.
- Monitored and managed endpoint devices using Desktop Central (device monitoring and remote management platform).
- Participated in the setup of LED Matrix systems and Lab 360° immersive environments for company events.
- Administered Active Directory: managed user accounts, access control, and resource permissions.
- Implemented multi-layer data protection including encryption, USB control, and endpoint security with Trelix (McAfee).
- Contributed to the RTM sales system project as a tester, performing test cases and supporting system improvement.
Education
College Graduate - Major in Android Programming -
Cao Đẳng Công Nghệ Thông Tin TP.HCM
05.2001 -
Skills
IT support & troubleshooting (PC, printer, software)
Remote support (TeamViewer, RDP)
Network setup & maintenance (LAN/WiFi)
Endpoint management (Desktop Central)
IT asset procurement & budgeting
Active Directory (user & permission management)
Data security (encryption, USB control, Trelix)
Office & event tech support (LED Matrix, Lab 360°)
System testing (UAT, RTM project)
Affiliations
Dang TranQuang - IT System & Network Manager - Tân Hiệp Phát
FB: vanda.vn
Da HoVan - IT Server & Office App Senior Specs - Tân Hiệp Phát
FB: quang.ang.tran.779211
Timeline
IT Desk Support Executive
Tan Hiep Phat Beverage Group
10.2022 - Current
College Graduate - Major in Android Programming -
Cao Đẳng Công Nghệ Thông Tin TP.HCM
05.2001 -
Similar Profiles
MICHAEL HAMILTONMICHAEL HAMILTON
Area Sales Manager at Gate City Beverage, Reyes Beverage GroupArea Sales Manager at Gate City Beverage, Reyes Beverage Group
Quang NguyenQuang Nguyen
Intern at Tu Hiep Hong Ha Petrolium Joint Stock CompanyIntern at Tu Hiep Hong Ha Petrolium Joint Stock Company
Akil AndersonAkil Anderson
Creative Executive Producer at Baby Phat Inc. "Baby Phat the Kimora Lee Simmons story"Creative Executive Producer at Baby Phat Inc. "Baby Phat the Kimora Lee Simmons story"
Dat NguyenDat Nguyen
Product Consulting at GEEK UpProduct Consulting at GEEK Up
Mark TurnbullMark Turnbull
Major Education, English Centre – Ho Chi Minh City, Vietnam at Major English CentreMajor Education, English Centre – Ho Chi Minh City, Vietnam at Major English Centre