Summary
Overview
Work History
Education
Skills
Timeline
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Thanaphon A/P Aichit

Thanaphon A/P Aichit

Sommelier

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sommelier position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
4
4
Languages

Work History

Sommelier

Park90 Singapore Wine Bar
12.2022 - Current
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
  • Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
  • Directed teams to keep workstations clean and neat for professional customer appeal.
  • Improved overall dining experience by attentively addressing guest inquiries or concerns regarding wine selections or pairings.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Manager

Shake shack
01.2022 - 11.2022


  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.

Waitress

First Grill
01.2020 - 12.2021
  • Provide the perfect service experience for restaurant patrons.
  • Ensure the guest feels important and welcome in the restaurant.
  • Ensure hot food is hot and cold food is cold.
  • Adhere to timing standards for products and services.
  • Look for ways to consolidate service and increase table turns.
  • Present menu, answer questions, and make menu recommendations.
  • Serve customers in an accommodating manner.
  • Must know all food liquor, beer, wine, and retail offered.
  • Apply positive suggestive sales approach to guide guests.
  • Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates.
  • Look for ways to avoid waste and limit costs.
  • Assist in keeping the restaurant clean and safe.
  • Provide responsible service of alcoholic beverages.
  • Deliver food and beverages to any table as needed.
  • Must follow all cash handling policies and procedures.
  • Report to property on time and in proper uniform.
  • Salary: $2700
  • Reason Left: I left an opportunity to advance my career and find a better job.

Admin

Hupfarri Enterprise Pte Ltd
01.2018 - 12.2019
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Improved employee productivity with effective time management strategies for daily tasks.

Sales Assistant

Hupfarri Hardware Enterprise Pte Ltd
03.2017 - 12.2017


  • Attending to all queries from customers - Handle various merchant enquiry
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.


Education

SPM GCE-O Level Certificate -

Sek. Men. Keb. Naka
Malaysia
04.2001 -

Skills

  • Good teamwork spirit and strong leadership skills
  • Ability to think creatively and innovatively
  • Result-oriented and organized through prioritizing in completion of projects
  • Ability to multi-task and meet strict deadlines
  • Poised in interactions with individuals at all levels
  • Cellar management

Timeline

Sommelier

Park90 Singapore Wine Bar
12.2022 - Current

Manager

Shake shack
01.2022 - 11.2022

Waitress

First Grill
01.2020 - 12.2021

Admin

Hupfarri Enterprise Pte Ltd
01.2018 - 12.2019

Sales Assistant

Hupfarri Hardware Enterprise Pte Ltd
03.2017 - 12.2017

SPM GCE-O Level Certificate -

Sek. Men. Keb. Naka
04.2001 -

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Thanaphon A/P AichitSommelier